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Manufacturer communication · Service bulletin

Porsche bulletin No. 11-25-4

What it saysTechnical Information for White Messages Regarding Driver Assistance Systems in Conjunction with Passive Fault Memory Entries in the ZFAS Control Unit NHTSA’s full summary ↓

Porsche filed this with NHTSA as a service bulletin dated Aug 25, 2026, received Sep 4, 2026, about the forward collision avoidance. It names 24 model years (2019–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Technical Information for White Messages Regarding Driver Assistance Systems in Conjunction with Passive Fault Memory Entries in the ZFAS Control Unit

Kind Service bulletin Manufacturer date Aug 25, 2026 Received by NHTSA Sep 4, 2026 Components Forward Collision Avoidance, Lane Departure, Back Over Prevention

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
No. 11-25-4Service bulletinAug 25, 202611037046PDF, 65 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

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Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 24 model years this bulletin names have filed 439 complaints with NHTSA since 2015. 68 of them name Forward Collision Avoidance, Back Over Prevention, Lane Departure — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

The contact owns a 2024 Porsche 911 Carrera 4 GTS. The contact stated that while reversing, the rear-view camera displayed a distorted image. In addition, the contact stated that the rear-view camera independently turned off and on. The vehicle was taken to the dealer, and the contact was informed that the parts were not available.

2024 Porsche 911 · Back Over Prevention · filed with NHTSA Mar 3, 2026 · ODI 11721780

I purchased this vehicle in July 2025 from Porsche Delaware. The car had 7000 miles on it certified preowned after owning it for one week I started having yellow lights come on for parking lien changer detections driving assistance brought it into Porsche in Clifton Park New York, they recorded the car got the car back.

2024 Porsche Panamera · Lane Departure · filed with NHTSA Jan 13, 2026 · ODI 11710749

1. Driving Conditions & Baseline State I was operating my new 2026 Porsche Cayenne (current mileage approx. 717 miles) at highway speeds inside a tunnel near LAX. The vehicle was functioning normally under normal driving conditions until the incident occurred suddenly and without any prior warning signs. 2.

2026 Porsche Cayenne · Forward Collision Avoidance · filed with NHTSA Jun 4, 2026 · ODI 11742202

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the forward collision avoidance

Source: same model, same component group

9 other manufacturer communications filed against these Porsche models under the same component group (forward collision avoidance), newest first. The eight newest are listed; the rest are on the Porsche list.

NumberKindDatedNHTSA’s summary
No. 2606-1Service bulletinAug 20, 2026Information on Advanced Technical Information for E3II V8 Cayenne – Various Assistance System Warning Messages in the Instrument Cluster due…
No. 75-25Service bulletinAug 14, 2026Technical information for Various White Messages Regarding Driver Assistance Systems In the Instrument Cluster/Fault Memory Entry "C12D5FA"…
No. 2606Service bulletinAug 5, 2026Information on Advanced Technical Information for E3II V8 Cayenne – Various Assistance System Warning Messages in the Instrument Cluster due…
No. 75-25-2Service bulletinNov 26, 2025Technical information for Various White Messages Regarding Driver Assistance Systems In the Instrument Cluster/Fault Memory Entry "C12D5FA"…
No. 75-25-1Service bulletinNov 26, 2025Technical information for Various White Messages Regarding Driver Assistance Systems In the Instrument Cluster/Fault Memory Entry "C12D5FA"…
No. 2503.3Service bulletinNov 21, 2025Instructions on advanced technical information for Troubleshooting Advanced Driver Assistance Systems (ADAS)
No. 2503.2Service bulletinJul 22, 2025Instructions on advanced technical information for troubleshooting ADAs systems
No. 2121.3Service bulletinJul 8, 2025Instructions on advanced technical information for the Cayenne - ACC Dynamic Calibration Fault C110300

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Porsche, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Porsche No. 11-25-4 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the No. 11-25-4 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Porsche warranty extension on file lists the ones Porsche has filed.

Which vehicles does No. 11-25-4 cover?

The manufacturer filed it against 24 model years: 2026 Porsche 911, 2025 Porsche 911, 2024 Porsche 911, 2023 Porsche 911, 2022 Porsche 911, 2021 Porsche 911 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.