Nissan bulletin NTB20-052C
What it saysREAR DOOR ALERT SERVICE INFORMATION This bulletin has been amended. NHTSA’s full summary ↓
Nissan filed this with NHTSA as a service bulletin dated May 21, 2024, received Jul 19, 2024, about the electrical system. It names 14 model years (2020–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationREAR DOOR ALERT SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| NTB20-052C | Service bulletin | May 21, 2024 | 11004964 | PDF, 385 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 14 model years this bulletin names have filed 2,399 complaints with NHTSA since 2015. 324 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
I bought my 2023 Pathfinder FWD brand new in September, 2023. First few days I bought it it would switch to neutral or cut off while sitting at a light. It is now December and the ac/heater when on full blast reduces to mild on it own, the remote start no longer sets car temp based on outside time, the light in car doesn't come on when…
2023 Nissan Pathfinder · Electrical System · filed with NHTSA Dec 13, 2023 · ODI 11559924
7/7/22. Per my wife - difficulty starting car. Sounded like battery was dead. It would click and try to start. Finally got it started, put into reverse, and felt some resistance like brake was on but it wasn’t. Put car in drive and it seemed okay. Had to wait for traffic at about roundabout and the car shifted into neutral.
2022 Nissan Pathfinder · Electrical System · filed with NHTSA Jul 16, 2022 · ODI 11474251
The contact owns a 2024 Nissan Rogue. The contact stated while driving at an undisclosed speed, several unknown warning lights were inadvertently illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the wiring harness had failed due to chewing from rodents and needed to be replaced.
2024 Nissan Rogue · Electrical System · filed with NHTSA Feb 5, 2025 · ODI 11640839
In depth: 2023 Nissan Rogue electrical problems → · 2021 Nissan Rogue electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group61 other manufacturer communications filed against these Nissan models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Nissan list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| NTB26-026 | Service bulletin | Apr 22, 2026 | STEERING WHEEL SWITCH ILLUMINATION IS TOO DARK AT DUSK AND/OR DAWN IF YOU CONFIRM The customer states that the steering wheel switches are t… |
| NTB25-032B | Service bulletin | Mar 31, 2026 | HVAC INSUFFICIENT COOLING CONCERNS IF YOU CONFIRM The customer states a lack of comfort due to insufficient cooling, AND The outside ambient… |
| NTB15-049CC | Service bulletin | Mar 30, 2026 | TELEMATICS SERVICE INFORMATION HINT: This bulletin applies to vehicles equipped with a 4G network compatible TCU. TCUs compatible with 3G ne… |
| PD175 | Service campaign | Oct 15, 2025 | *****Dealer Announcement***** Nissan is conducting a service campaign on certain model year 2025 Nissan Rogue vehicles identified in Service… |
| EL25-001A | Service bulletin | Oct 1, 2025 | STEERING WHEEL SWITCH BUTTONS INOPERATIVE, STICKING, OR NOT CLICKING WHEN PRESSED IF YOU CONFIRM The customer states that any of the steerin… |
| NTB25-014 | Service bulletin | Feb 28, 2025 | REAR VIEW CAMERA IS INOPERATIVE OR "X" IS DISPLAYED WHEN SHIFTING INTO REVERSE IF YOU CONFIRM The Rear View Camera is inoperative or an "X"… |
| NTB19-042F | Service bulletin | Feb 20, 2025 | AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING APPLIED SYSTEMS: Vehicles equipped with a lane camera (see Figure 1) SERVICE INFORMATION… |
| NTB24-009A | Service bulletin | Jan 30, 2025 | SIDE RADAR ALIGNMENT SERVICE INFORMATION The SERVICE INFORMATION in this bulletin can be used in conjunction with the ESM if experiencing di… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Nissan, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Nissan NTB20-052C a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the NTB20-052C repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does NTB20-052C cover?
The manufacturer filed it against 14 model years: 2024 Nissan Ariya, 2023 Nissan Ariya, 2024 Nissan Pathfinder, 2023 Nissan Pathfinder, 2022 Nissan Pathfinder, 2024 Nissan Rogue and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.