Nissan bulletin NTB24-009A
Nissan filed this with NHTSA as a service bulletin dated Jan 30, 2025, about the electrical system. It names 3 model years (2023–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationSIDE RADAR ALIGNMENT SERVICE INFORMATION The SERVICE INFORMATION in this bulletin can be used in conjunction with the ESM if experiencing difficulty while performing Side Radar alignment, including but not limited to the following DTCs: ï‚· C1E50-54 - SIDE RADAR ALIGNMENT ï‚· C1E50-78 - SIDE RADAR ALIGNMENT ï‚· C1ED0-54 - SIDE RADAR ALIGNMENT ï‚· C1ED0-78 - SIDE RADAR ALIGNMENT ï‚· C1E10-54 - SIDE RADAR ALIGNMENT ï‚· C1E10-78 - SIDE RADAR ALIGNMENT ï‚· C1E90-54 - SIDE RADAR OFF-CENTER ï‚· C1E90-78 - SIDE RADAR OFF-CENTER To increase the chance of successful completion of Side Radar alignment, follow the recommendations below: ï‚· Ideal road conditions are long, straight two (2) lane roads with minimal stop signs/signals and some structures along the sides of the roads. ï‚· Keep speeds between 20-40 MPH and avoid interstates. ï‚· Minimize stops. ï‚· Minimize driving below 13 MPH. ï‚· Utilize a USB cable to connect CONSULT 4 to the VI. ï‚· A continuous internet connection is not required to complete the alignment, only to start it. ï‚· Side Radar LH and RH alignment may not proceed at the same rate to 100%. ï‚· Continue Side Radar alignment if only one (1) LH or RH side displays 100% until BOTH LH and RH sides display 100%. HINT: If the above conditions are being met, the alignment will take approximately 30 minutes.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| NTB24-009A | Service bulletin | Jan 30, 2025 | 11013270 | not yet checked |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Common questions
Source: NHTSA, 49 CFR 579.5Is Nissan NTB24-009A a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the NTB24-009A repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does NTB24-009A cover?
The manufacturer filed it against 3 model years: 2025 Nissan Ariya, 2024 Nissan Ariya, 2023 Nissan Ariya. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.