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Manufacturer communication · Service bulletin

Mitsubishi bulletin TSB-20-23-001REV

Mitsubishi filed this with NHTSA as a service bulletin dated Mar 4, 2024, received Jul 20, 2020, about the power train — 2 documents under this number. It names 17 model years (2016–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Service Manual Revision - This Technical Service Bulletin instructs dealers to diagnose and test drive vehicles exhibiting a shudder or surge condition possibly caused by poor reaction of the hydraulic pressure circuit.

Kind Service bulletin Manufacturer date Mar 4, 2024 Received by NHTSA Jul 20, 2020 Components Power Train First dated Jun 22, 2020

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
TSB-20-23-001REVService bulletinMar 4, 202410252683not yet checked
TSB-20-23-001REVService bulletinJun 22, 202010177379not yet checked

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Mitsubishi TSB-20-23-001REV a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the TSB-20-23-001REV repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does TSB-20-23-001REV cover?

The manufacturer filed it against 17 model years: 2024 Mitsubishi Eclipse Cross, 2023 Mitsubishi Eclipse Cross, 2022 Mitsubishi Eclipse Cross, 2020 Mitsubishi Eclipse Cross, 2019 Mitsubishi Eclipse Cross, 2018 Mitsubishi Eclipse Cross and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.