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Your vehicleHome›Mitsubishi›Outlander› 2021
Mitsubishi · Compact SUV

2021 Mitsubishi Outlander

Plug-in hybrid Gas
Small Sport Utility Vehicle 4WD
5 EPA-rated configurations
Data refreshed 2026-10-26
B
Safety Signal
83 / 100 from the NHTSA recall record
RecallsNHTSA campaigns 3
Complaintsnone reporting a crash, fire or injury 19
Crash ratingNHTSA overall 5★
Fuel economybest combined, EPA 27 mpg
202720262025202420232022202120202019201820172016

The 2021 Mitsubishi Outlander is sold in the U.S. as a plug-in hybrid and gas compact SUV with 5 EPA-rated configurations. The most efficient version, the Outlander Sport 2WD, is EPA-rated at 27 mpg combined. NHTSA lists 3 recall campaigns for this model year, which gives it a Safety Signal grade of B. Owners have filed 19 complaints, most often about the engine. NHTSA crash-tested it at 5 stars overall.

Mitsubishi Outlander — photograph via Wikimedia Commons
Mitsubishi Outlander · Photo: Alexander Migl · CC BY-SA 4.0 · Wikimedia Commons

Specs & fuel economy

Source: EPA fueleconomy.gov
ConfigurationPowertrainDriveEngine / motorCityHwyCombRangekWh/100miCharge (240V)Annual fuel*
Outlander PHEVPlug-in hybridAWD2.4L 4-cyl + 60 and 70 kW DCPM262626 (39 MPGe blended)24 mi electric454 h$2,600
Outlander Sport 2WDGasFWD2.0L 4-cyl243027———$2,500
Outlander Sport 4WDGas4WD2.0L 4-cyl232926———$2,600
Outlander Sport 2WDGasFWD2.4L 4-cyl232925———$2,700
Outlander Sport 4WDGas4WD2.4L 4-cyl232825———$2,700

*EPA estimate at 15,000 miles/year at EPA reference fuel and electricity prices. fueleconomy.gov record ids: 43726, 43473, 43477, 43474, 43478.

Emissions & certification

Source: EPA emission certificates
ConfigurationSmog ratingEmission standardWhere it can be sold newSmartWay
Outlander PHEV7 / 10California LEV-III SULEV30 / Federal Tier 3 Bin 30All 50 states (federal, all altitudes); California and states following California standardsSmartWay
Outlander Sport 2WD, Outlander Sport 4WD5 / 10California LEV-III ULEV70 / Federal Tier 3 Bin 70All 50 states (federal, all altitudes); California and states following California standards—

Certified for all fifty states, so it can be registered new anywhere in the U.S.

The smog rating scores tailpipe pollutants other than greenhouse gases, 1 (worst) to 10 (best), and is comparable only within a model year. The standard is the federal bin or California tier the configuration was certified to. Both come from the EPA certificate behind the window sticker.

Specifications filed with NHTSA

Source: NHTSA vPIC

Dimensions Exterior

Body styleSport Utility Vehicle [SUV]/Multipurpose Vehicle [MPV]
Doors5
GVWR classClass 1C: 4,001 - 5,000 lb (1,814 - 2,268 kg)

Engine Basics

Cylinders4
Displacement2 L
Engine configurationIn-Line

Engine Output

Horsepower148 hp

Fuel Economy

FuelGasoline

Seating

Seat rows2
Seating capacity5 seats

Transmission

Drivetrain4x2

Driver assistance

Standard: Anti-lock brakes, Backup camera, Electronic stability control, Forward collision warning, Lane departure warning, Pedestrian automatic emergency braking

Filed by the manufacturer with NHTSA under the federal vehicle-identification rule and decoded from the VIN pattern — not a manufacturer press kit, so it describes the configurations we could identify rather than every trim. Figures for the trim you are looking at may differ.

Dimensions & weight

Source: Transport Canada
Length185.0 in
Width (body, without mirrors)71.3 in
Height67.3 in
Wheelbase105.1 in
Track, front60.6 in
Track, rear60.6 in
Curb weight3,406–4,178 lb
Weight distribution, front/rear56/44 to 57/43

Measured by Transport Canada for its Canadian Vehicle Specifications database, which covers the North American versions of each model — here 3 configurations: 4-door SUV Es Awc, 4-door SUV Se/Gt S Awc, PHEV 4-door SUV. Where a range is shown, those versions differ. Width is the body without mirrors, which is why it can read narrower than a brochure figure. Before we used it we checked it against the US manufacturer press kits we hold (27 Sep 2026): wheelbase agreed within 1% on every vehicle we could compare, length on 98%, and the curb weight fell inside the manufacturer's range on 96%. Source dataset. Contains information licensed under the Open Government Licence – Canada. Licence.

Also on file Beside the 2021 Outlander
Other years The 2027 Outlander Recalls Mitsubishi recalls
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Factory warranty running out?

The 2021 Mitsubishi Outlander is in the years where high-voltage electronics and module repairs land on the owner. What an extended plan does and does not cover is worth reading before a dealer quotes you one.

What to check before you buy →

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

Recalls (3)

Source: NHTSA recall database
●moderate

Structure

SR-26-001
108,046 vehicles 2% reported repaired Plug-in hybrid only
Problem Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2022 Outlander PHEV and 2014-2020 Outlander vehicles. The liftgate gas spring cylinders may corrode and lose pressure, which can result in a gas spring cylinder rupture or the liftgate falling unexpectedly. Risk A gas spring cylinder rupture or a liftgate falling unexpectedly can increase the risk of injury. Fix MMNA will replace the left and right liftgate gas springs, free of charge. Owner notification letters were mailed June 17, 2026. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-26-001. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov June 3, 2026. This recall expands previous NHTSA recall number 25V507.
Filed with NHTSADefect report PDFOwner letter PDFRemedy instructions PDF
NHTSA campaign 26V252000 reported Apr 20, 2026 Mitsubishi Motors North America, Inc. the full filing, and every vehicle covered →
●moderate

Structure

SR-25-002
121,529 vehicles 21% reported repaired Plug-in hybrid only
Problem Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2022 Outlander PHEV and 2014-2020 Outlander vehicles sold and/or currently registered in Alaska, Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, North Dakota, Nebraska, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, South Dakota, Utah, Vermont, West Virginia, and Wisconsin. The liftgate gas spring cylinders may corrode and lose pressure, which can result in a gas spring cylinder rupture or the liftgate falling unexpectedly. Risk A gas spring cylinder rupture or a liftgate falling unexpectedly can increase the risk of injury. Fix MMNA will replace the left and right liftgate gas springs, free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-25-002
Filed with NHTSADefect report PDF
NHTSA campaign 25V507000 reported Aug 7, 2025 Mitsubishi Motors North America, Inc. the full filing, and every vehicle covered →
▲high

Power Train

SR-22-004
76,508 vehicles 70% reported repaired
Problem Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2019-2022 Outlander Sport vehicles equipped with continuously variable transmissions and mechanical key ignition systems. A software error in the transmission control unit (CVT-ECU) may incorrectly reduce the transmission gear ratio at high speeds, which can result in an engine stall. Risk An engine stall can increase the risk of a crash. Fix Dealers will update the CVT-ECU software, free of charge. Owner notification letters were mailed August 24, 2022. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-22-004.
Filed with NHTSAOwner letter PDFRemedy instructions PDFChronology PDF
NHTSA campaign 22V563000 reported Aug 2, 2022 Mitsubishi Motors North America, Inc. the full filing, and every vehicle covered →

These are vehicle campaigns — the ones the automaker filed against this model. NHTSA also records equipment recalls, filed by a parts maker against a component (a tyre, a child seat, an aftermarket part), and those are not listed here or counted above. nhtsa.gov/recalls shows both for a VIN.

NHTSA defect investigations

Electrical System:Propulsion System — Pedestrian alert sounds closed

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021. On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject mat

Opened Jan 27, 2023 · closed Aug 7, 2023 · action DP22005 · the investigation’s page →

Whether any of this applies to one specific Outlander

A campaign covers a build range, not a model year, so two identical-looking cars from 2021 can differ. Both of these check a VIN against the manufacturer’s own list, free, in about ten seconds. Mitsubishi publishes its own lookup because federal rule 49 CFR 573.15 requires it to, and to keep it current to within seven days.

NHTSA VIN check →Mitsubishi’s own VIN lookup →

Hear about a recall before the letter does

The manufacturer’s letter is the last step of a recall: it has up to 60 days after filing to mail owners, at the address on the registration. We email you the day NHTSA posts a recall on the 2021 Mitsubishi Outlander, with what to do next. Nothing else, ever — no newsletter, no marketing, one-click unsubscribe in every message.

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Parts & accessories for the 2021 Mitsubishi Outlander

Search by fitment on eBay Motors — OEM take-offs, aftermarket, and the trim pieces dealers no longer stock. The listing and the price are the seller's.

Find parts for this Outlander →

Owner complaints

Source: NHTSA complaint database
19complaints filed

0 involved a crash · 0 a fire · 0 injuries · 0 deaths reported

5.1 per 10,000 built · Mitsubishi reported 37,306 Outlander built (its Early Warning production report to NHTSA)

Filed per year: 2022: 4 · 2023: 3 · 2024: 6 · 2025: 2 · 2026: 4

Most-cited components

Engine 6
Electrical System 6
Forward Collision Avoidance 4
Unspecified 4
Vehicle Speed Control 3
Power Train 3

In owners' own words

Filed with NHTSA by the people who own these cars, one per problem area. Quoted as written, with anything identifying removed.

I own a 2021 Mitsubishi Outlander Sport. Mitsubishi's records show that Safety Recall C2204R/SR-22-004 was previously completed on my vehicle. This recall addressed improper CVT-ECU software programming that could cause an incorrect CVT gear-ratio command and potentially result in engine over-rev, engine damage, stalling, and an…
Power Train Sep 22, 2026 NHTSA owner report · ODI 11766146
At freeway speeds in the heat the vehicle intermittently and suddenly flashes yellow check engine light and vehicle shakes as it loses most of the engine power, forcing a slow or stop to "limp it" off the highway. No warnings no noises no change in emissions noted.
Engine Sep 19, 2026 NHTSA owner report · ODI 11765535
I was turning out of my neighborhood and as I accelerated to merge with traffic my car started jerking. My dashboard “D” symbol only started flashing on and off and then my transmission service required light came on, (just had it done 8/25 and it is 11/25) and the BSW service required light came on as well.
Vehicle Speed Control Nov 6, 2025 NHTSA owner report · ODI 11698038
Driving home with no other cars around the forward collision warning goes off for no reason losing power and slowing down on it's own. This has been an ongoing situation since the car was new, I've made numerous attempts to have my local dealership look into this situation and all they tell me is to take video when it happens
Electrical System Feb 8, 2025 NHTSA owner report · ODI 11641459
I have 40,000 miles on my vehicle, only owner and drive 28 miles to and from work a day. The entire Infotainment center is not usuable, I called the dealership I purchased it from and they said the warranty is 36,000 miles. How on a brand new car do you get 36,000 for a system that controls everything inside your car
Back Over Prevention Dec 11, 2024 NHTSA owner report · ODI 11630096
The software system in regard to the BSW and FCM. The car tried to put itself in reverse while we were driving. Yes, the problem has been reproduced on the computer only. The vehicle is currently at the dealership being looked at now.
Lane Departure Dec 26, 2023 NHTSA owner report · ODI 11561895

Complaint counts are raw owner reports to NHTSA, not verified defects, and scale with how many were sold. Use them to spot patterns, not to rank.

Reported by Mitsubishi itself: 7 death-or-injury claims on this model year in its quarterly Early Warning reports to NHTSA (49 CFR 579.21): 2 killed, 10 injured, as claimed, not verified — about 19 per 100,000 built. Every Outlander model year, by year and system → Dated and by system, they are exhibit F of the defect dossier.

Crash ratings

Source: NHTSA NCAP
ConfigurationOverallFrontalSideRolloverRollover risk
SUV AWD★★★★★★★★★☆★★★★★★★★★☆14%
SUV AWD★★★★☆★★★★☆★★★★★★★★★☆17%
SUV FWD★★★★☆★★★★☆★★★★★★★★★☆19%

NHTSA New Car Assessment Program. Standard driver-assist: forward collision warning, lane departure warning, automatic emergency braking.

Service bulletins & campaigns

Source: NHTSA manufacturer communications
Extended coverage on file 2 filings by the manufacturer with NHTSA naming this model year

The term and the vehicles it covers are the manufacturer’s, as NHTSA’s summary of each filing states them; a dealer checks one particular car by its VIN. Every Mitsubishi warranty extension (3) → · Every warranty extension on file, all makes →

Communicationsfiled with NHTSA 111
Most recentmanufacturer date 2026-07-08
Kindsas classified by NHTSA 101 service bulletins, 6 others, 4 warranty extensions

Most often about: Equipment, Electrical System, Engine, Suspension, Steering.

  • 2026-07-08 · Unknown Or Other
  • This dealer letter informs dealers that the second edition of the High Voltage Safety online course is now available.
  • TSB-25-54-002 Service bulletin
    2026-03-30 · Electrical System
  • This revised Technical Service Bulletin instructs dealers to confirm that the SDA2 Audio Unit touch screen is unresponsive, and if confirmed, to replace the SDA2 Audio Unit.
  • TSB-23-55-001 Service bulletin
    2026-02-12 · Visibility/Wiper
  • This revised Technical Service Bulletin provides instructions on how to remedy noise from the HVAC system (heater, air conditioner, ventilation vents) when the blower motor is turned on.
  • 2026-02-12 · Electrical System
  • Tech Talk is a service newsletter that was sent out to dealers. It covers various topics and reviews the previous months publications.
  • PB-25-54-002 Service bulletin
    2026-01-30 · Electrical System
  • This parts bulletin provides clarification on the correct part numbers to order / use based upon the situation of repair / replacement.
  • TSB-25-54-002 Service bulletin
    2026-01-29 · Electrical System
  • This Technical Service Bulletin instructs dealers to confirm that the SDA2 Audio Unit touch screen is unresponsive, and if confirmed, to replace the SDA2 Audio Unit.
  • 2025-11-21 · Seat Belts
  • Tech Talk is a service newsletter that was sent out to dealers. It covers various topics and reviews the previous months publications.
  • TIN-25-SR-002A Service bulletin
    2025-10-08 · Structure — Body
  • This Technical Information Notice informs dealers that MMNA is investigating the field performance of certain liftgate gas springs outside the population of vehicles covered by Safety Recall No. SR-25-002.

A service bulletin is the manufacturer telling its dealers how to diagnose or repair a known condition. It is not a recall, not a finding that the vehicle is defective, and the work is not automatically free — though a bulletin is often what a dealer works from when you describe a symptom, so quoting the document number can save a diagnosis. The count is every communication filed; the list shows the most recent, one entry per campaign, because a single campaign is usually filed as several documents on the same day. The summaries are NHTSA's; the full documents come from the manufacturer.

Diagnostic trouble codes on file

Source: NHTSA manufacturer communications and complaints

Codes documented against this model year in the federal record. A code appearing here does not mean this vehicle will set it — it means the code is part of this nameplate-year's documented history.

CodeWhat it meansMost often filed underWhere it appears
P0400
P0400 on Mitsubishi →		Manufacturer-defined — the meaning is set by the automaker, not the standard.Engine1 bulletin
P0401
P0401 on Mitsubishi →		Not enough exhaust gas is being recirculated.Engine · EGR valve →1 bulletin

Generic codes (the second character is 0 or 2) mean the same thing on every vehicle sold in the United States. Manufacturer-specific codes (1 or 3) mean whatever the automaker assigned, and no honest source can define them for you — which is why the ones here carry the evidence instead of a definition. A code is a link when enough separate federal documents name it across the catalogue to be worth a page of its own; the rest are listed here, where the vehicle is the context that makes them mean something.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

At the New York inspection station

Source: New York State DMV

In New York’s inspection lanes over the 12 months to Oct 10, 2026, the 2021 Mitsubishi Outlander failed the emissions check on 2.3% of first inspections — close to the 1.9% for every 2021 model-year vehicle inspected; and the safety inspection on 2.5% (every 2021 vehicle: 1.5%).

New York inspections 2.3%

failed emissions

1,143 initial inspections of 1,128 vehicles.

MeasureThe 2021 OutlanderEvery 2021 vehicleBehind it
Failed the emissions check2.3%1.9%1,140
Failed the safety inspection2.5%1.5%1,143
Air-bag warning lamp stayed lit0.44%0.19%1,143
Miles driven a year12,55310,343odometer at inspection
Average odometer66,42654,681odometer at inspection

New York’s emissions test on these model years is an on-board diagnostics check: it fails a car whose check-engine light is on or whose self-tests have not finished. First inspections only, so a car that failed and came back is counted once; private and special plates, not taxis, livery or commercial plates. A rate appears only where at least 200 inspections stand behind it. “Every 2021 vehicle” is every 2021 model-year car, SUV and pickup inspected in the same window, all makes. This is the state’s record of test results, not a reliability score by itself. Source: New York State Department of Motor Vehicles, Vehicle Inspections (data.ny.gov, Open NY terms).

Outlander by model year

all years, side by side →
Year Safety Recalls Complaints
2027 A 0 0 27 mpg2026 A 1 6 28 mpg2025 B 2 18 27 mpg2024 A 1 27 27 mpg2023 A 2 58 27 mpg2022 D 10 229 27 mpg2021 this page B 3 19 27 mpg2020 C 4 58 27 mpg2019 C 6 56 27 mpg2018 C 6 93 27 mpg2017 D 6 78 27 mpg2016 F 11 171 27 mpg

Common questions about the 2021 Outlander

Source: EPA, NHTSA and manufacturer press kits

Does the 2021 Mitsubishi Outlander have any recalls?

NHTSA has posted 3 recall campaigns for the 2021 Mitsubishi Outlander. The most serious on file is 22V563000, covering Power Train. Check your own VIN at nhtsa.gov/recalls; a recall applies to specific build ranges, not every car.

How safe is the 2021 Mitsubishi Outlander?

NHTSA gave the 2021 Mitsubishi Outlander 5 stars overall in its New Car Assessment Program tests — 4-star frontal crash, 5-star side crash, 4-star rollover. WhichTrim also grades it B (83/100) on its recall record, which is a different question from crash protection.

What is the fuel economy of the 2021 Mitsubishi Outlander?

Across the 5 EPA-rated configurations of the 2021 Mitsubishi Outlander, the best EPA combined figure is 27 mpg (MPGe on the electrified versions). Figures are the EPA's own, per configuration, and every one is listed above.

What are the dimensions of the 2021 Mitsubishi Outlander?

Transport Canada measured it at 185.0 in long, 71.3 in wide (body, without mirrors), 67.3 in tall, on a 105.1 in wheelbase. Curb weight: 3,406–4,178 lb depending on configuration. Those are its measurements of the North American versions; every figure is in the table above.

What do owners complain about on the 2021 Mitsubishi Outlander?

Owners have filed 19 complaints with NHTSA about the 2021 Mitsubishi Outlander, most often about engine, electrical system, forward collision avoidance. Complaints are unverified owner reports, so treat the pattern as a signal and the individual report as an anecdote.

How clean is the 2021 Mitsubishi Outlander?

The EPA smog rating for the 2021 Mitsubishi Outlander runs 5 to 7 out of 10 across its configurations. That score covers tailpipe pollutants other than greenhouse gases, and it only compares vehicles within the same model year. It is certified for all fifty states, so it can be registered new anywhere in the U.S. Its configurations were certified to different standards — California LEV-III SULEV30, California LEV-III ULEV70, Federal Tier 3 Bin 30, Federal Tier 3 Bin 70 — which the table above lists per configuration.

Are there service bulletins for the 2021 Mitsubishi Outlander?

The manufacturer has filed 111 service bulletins and related communications with NHTSA for the 2021 Mitsubishi Outlander, most often covering equipment, electrical system, engine. The most recent is dated 2026-07-08. A bulletin is not a recall: it is the repair procedure a manufacturer sends its dealers for a condition it knows about, and the work is not automatically paid for. It is still worth knowing — if the symptom matches, quoting the bulletin number at the service desk can save a diagnosis. The document numbers and summaries are listed above.

How does the 2021 Mitsubishi Outlander do at state inspection?

In New York’s inspection lanes over the 12 months to Oct 10, 2026, the 2021 Mitsubishi Outlander failed the emissions check on 2.3% of first inspections — close to the 1.9% for every 2021 model-year vehicle inspected; and the safety inspection on 2.5% (every 2021 vehicle: 1.5%). The figures are New York State DMV’s own inspection records, first inspections only, and the table above sets each one against every vehicle of the same model year.

What we hold, and what an empty row means

Paid vehicle-history reports will not tell you the difference between “nothing happened to this car” and “we never received that record” — both of the big two say as much in their own help pages. Most of what is on this page comes from complete federal registers, so we can tell you which is which, row by row.

DataHeldSourceWhat it covers — or what empty means
Fuel economy & configurations5 configurationsEPA certification recordsEvery configuration the EPA certified for sale, with its own test figures.
Emission certificates5 configurationsEPA emission certificatesSmog rating, standard and the sales area that decides where the car can be sold new.
Recalls3NHTSA recall campaignsA complete federal register: every campaign covering this model year, with severity and advisory flags.
Owner complaints19NHTSA complaint databaseAlso complete, but unverified: these are reports owners filed, not findings. Counts scale with how many were sold.
Crash ratings3 testedNHTSA NCAPOnly the configurations NHTSA chose to crash-test, which is never all of them.
Service bulletins111NHTSA manufacturer communicationsEverything the manufacturer told its dealers about a defect or malfunction, short of a recall.
Investigations1NHTSA Office of Defects InvestigationOpen and closed defect investigations, with the agency's own narrative.
Driver-assist crash reportsnoneNHTSA Standing General Order 2021-01No report has been filed. Only entities named in the order report, and only crashes they hear of — so this is also what an unequipped car, or a manufacturer without telematics, looks like.
Specifications filed with NHTSA11 fieldsNHTSA vPIC, decoded from VIN patternsWhat the manufacturer filed under the federal VIN rule — a configuration, not the full trim ladder.
Measured dimensions7 fieldsTransport Canada, Canadian Vehicle SpecificationsLength, width, height, wheelbase, track and curb weight, measured on the North American versions.
Trims, pricing & equipmentnoneManufacturer press kitWe have not transcribed a press kit for this model year yet. This is our gap, not the manufacturer's — the one row here where an empty cell means we are behind.

Rebuilt nightly; this page was generated 2026-10-26. Every figure above is traceable to the source named beside it, and the JSON for this page carries the same values with their identifiers.

Where to go next

pages beside this one
Other years The 2027 Outlander The Outlander model year with the cleanest record on file — grade A, 0 recalls.Recalls Every Mitsubishi recall on file All campaigns filed against Mitsubishi vehicles, newest first, with the manufacturer's own number.Recall Watch Watch this Outlander by VIN Give it the VIN and you hear the night a campaign is filed — from $29 a month for a lot, free for ten.

Sources & method

Safety Signal starts every model-year at 100 and subtracts points per open NHTSA recall campaign by severity: critical 15 (fire risk, park-outside or do-not-drive advisories), high 8 (brakes, steering, airbags, loss of drive power, structure, battery), moderate 6, minor 3 (software, labels, lighting fixed by an update). The most serious recall counts in full and each further one counts 85% of the one before, because a vehicle sold in millions is recalled more often than a rare one without being more dangerous — and because a flat subtraction bottomed the scale out, scoring a vehicle with 22 recalls within a point of one with six. A ≥ 90, B ≥ 80, C ≥ 70, D ≥ 60, otherwise F. Read it as what it counts: recall campaigns on the federal record, weighted by severity. The damping reduces the sales bias by roughly 40% but does not remove it: like our complaint counts, this is not normalized by how many were sold, so a best-seller still scores somewhat worse than an obscure model with the same real risk. NHTSA crash ratings, do-not-drive and park-outside advisories, and the crash, fire, injury and death counts in owner complaints are reported separately on every page and never blended into the letter — a vehicle can hold five stars and a poor letter at once, and where that happens we say so rather than leave you to notice. Because the scale subtracts from a clean sheet, a model year too new to have been recalled, complained about or bulletined scores full marks on an empty record; we label those grades provisional rather than present them as earned.

EPA figures come from fueleconomy.gov vehicle records. Recalls, complaints, investigations and crash ratings come from NHTSA's public flat files, refreshed nightly.

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