Mercedes-Benz bulletin LI54.65-P-078762
What it saysComplaint Please note that the exact quick test conditions must be met as seen below. NHTSA’s full summary ↓
Mercedes-Benz filed this with NHTSA as a service bulletin dated May 7, 2025, received Jan 10, 2025, about the electrical system — 4 documents under this number. It names 60 model years (2017–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationComplaint Please note that the exact quick test conditions must be met as seen below. If not exactly as listed below, there is no need to create a TIPS case referencing this LI unless further assistance is needed outside of this document. Conditions Instrument Cluster Message: "Park Assist Inoperative" and Hardware part numbers: A0009019716 or A0009016022 B223263 with Bosch-ID C259; A+S (Active and Stored) and B223255 with Bosch-ID 1B5D; A+S (Active and Stored) Notes: • Other DTC's are permitted but the above three conditions must be met. If they are not met, this LI is not applicable. • See attachment "LI Criteria" for an example. • Attachment portrays a quick test with non-matching criteria and therefore does not require a TIPS case. Cause Under analysis. Remedy Please do not make any attempts to repair the park control unit. Do not flash or SCN code. Open a TIPS case.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| LI54.65-P-078762 | Service bulletin | May 7, 2025 | 11018164 | PDF, 236 KB |
| LI54.65-P-078762 | Service bulletin | Feb 25, 2025 | 11014610 | PDF, 195 KB |
| LI54.65-P-078762 | Service bulletin | Feb 12, 2025 | 11014255 | PDF, 195 KB |
| LI54.65-P-078762 | Service bulletin | Jan 9, 2025 | 11012789 | PDF, 269 KB |
What the document itself lists
Parts the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| A0009019716 | — | — | |
| A0009016022 | — | — |
Read by machine from the document NHTSA serves (3 pages), read Sep 30, 2026. A part number is shown only where it matches Mercedes-Benz’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themand 15 more on this site: 2023 Mercedes-Benz GLE-Class, 2022 Mercedes-Benz GLE-Class, 2021 Mercedes-Benz GLE-Class, 2020 Mercedes-Benz GLE-Class, 2018 Mercedes-Benz GLE-Class, 2024 Mercedes-Benz GLS-Class, 2023 Mercedes-Benz GLS-Class, 2022 Mercedes-Benz GLS-Class, 2021 Mercedes-Benz GLS-Class, 2020 Mercedes-Benz GLS-Class, 2019 Mercedes-Benz GLS-Class, 2024 Mercedes-Benz S-Class, 2023 Mercedes-Benz S-Class, 2022 Mercedes-Benz S-Class, 2021 Mercedes-Benz S-Class.
Also filed against model years this site has no page for: 2024 Mercedes-Benz AMG C63 S E; 2021 Mercedes-Benz AMG E53 S; 2023 Mercedes-Benz AMG E53E; 2022 Mercedes-Benz AMG E63; 2022 Mercedes-Benz AMG E63S.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 55 model years this bulletin names have filed 1,674 complaints with NHTSA since 2015. 501 of them name Electrical System, Back Over Prevention, Visibility/Wiper — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2020 Mercedes-Benz GLE-Class, the 13 owners who gave an odometer reading for Electrical System reported it at a median of 6,615 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
During regular use my 2023, Mercedes Cla 250, had a fault in the instrument display in which the display shut off completely. Only the media display remained on, however the media display is completely useless in this scenario, only the instrument display can show the speed in which the vehicle is traveling and the Rpm range in which the…
2023 Mercedes-Benz CLA-Class · Electrical System · filed with NHTSA Oct 3, 2025 · ODI 11691317
Driving on north bound of Merritt Parkway between exit 17 and 18. Today 12/10/25 9:28 AM My panoramic sunroof exploded ! all catch on video, driver on the vehicle behind me , came to check on me; and told me the glass went over four feet up in the air and then hit his vehicle windshield, I call Mercedes Benz customer service support to…
2021 Mercedes-Benz GLB-Class · Visibility/Wiper · filed with NHTSA Dec 10, 2025 · ODI 11704359
Despite maintaining the vehicle according to the recommended schedule, I have encountered ongoing performance issues (electrical, rear shocks, fan motor etc.) that are not in line with the standard of quality I expect from a brand of your reputation. Window not going down all the way on the driver side. Radio not working but was fixed.
2022 Mercedes-Benz GLB-Class · Exterior Lighting · filed with NHTSA Jun 24, 2025 · ODI 11668913
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group241 other manufacturer communications filed against these Mercedes-Benz models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Mercedes-Benz list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| LI47.70-P-079912 | Service bulletin | Sep 29, 2026 | Complaint Vehicle will not start after DC charging Warning in the instrument cluster related to High‑voltage on board electrical system The… |
| LI46.00-P-081006 | Service bulletin | Sep 29, 2026 | Complaint The vehicle pulls to the left or right. Cause In vehicles with Car Package Release "CPR" 2.1.0 or prior, the calibration value for… |
| LI54.71-P-080956 | Service bulletin | Sep 25, 2026 | Complaint 174 with MB. OS 2.1.1 ‑ Driver Assistance System Limited in Instrument Cluster and Does Not Self‑Extinguish. When vehicle is shut… |
| LI54.30-P-080963 | Service bulletin | Sep 17, 2026 | Complaint Issue after OTA Update IC Odometer Reading blank("_ _ _ _") IC Maintanence data unavailable Cause OTA Update E61.0 Remedy In the I… |
| LI82.60-P-080383 | Service bulletin | Sep 15, 2026 | Complaint Radio station cover art does not refresh when switching stations. The UI continues to show the old station’s artwork instead of up… |
| NCU - 2026090001 | Service campaign | Sep 11, 2026 | Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the control unit software for… |
| LI54.71-P-079104 | Service bulletin | Sep 11, 2026 | Complaint Traffic sign symbol for "Traffic Sign Assist" is blinking in instrument cluster without obvious cause usually with one of the foll… |
| ANN - MY27 XENTRY Comm. | Other | Sep 11, 2026 | A solution for the XENTRY and MY27 167 communication issue is now available through addon 26.6.1.33608. If after ensuring you've installed l… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Mercedes-Benz, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Mercedes-Benz LI54.65-P-078762 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the LI54.65-P-078762 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Mercedes-Benz warranty extension on file lists the ones Mercedes-Benz has filed.
Which vehicles does LI54.65-P-078762 cover?
The manufacturer filed it against 60 model years: 2022 Mercedes-Benz A-Class, 2021 Mercedes-Benz A-Class, 2020 Mercedes-Benz A-Class, 2019 Mercedes-Benz A-Class, 2025 Mercedes-Benz C-Class, 2024 Mercedes-Benz C-Class and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.