Mazda bulletin 09-028-26
What it saysThis bulletin supersedes the previously issued bulletin(s) listed below. NHTSA’s full summary ↓
Mazda filed this with NHTSA as a service bulletin dated Oct 8, 2026, received Nov 3, 2026, about the electrical system. It names 46 model years (2016–2027). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted below in Red. 09-038/24 08/08/24 NOTE: This service information is NOT applicable to 7th generation Mazda vehicles because the odometer data is stored in the BCM. DESCRIPTION In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer’s responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 09-028-26 | Service bulletin | Oct 8, 2026 | 11038961 | PDF, 296 KB |
What the document itself lists
Part the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| 9999-95-SPDO | Speedometer Replacement | — | eBay Motors → |
Read by machine from the document NHTSA serves (5 pages), read Nov 5, 2026. A part number is shown only where it matches Mazda’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themand 5 more on this site: 2020 Mazda Mazda6, 2019 Mazda Mazda6, 2018 Mazda Mazda6, 2017 Mazda Mazda6, 2016 Mazda Mazda6.
Also filed against model years this site has no page for: 2027 Mazda MX-5.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 45 model years this bulletin names have filed 2,943 complaints with NHTSA since 2015. 449 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2016 Mazda CX-5, the 34 owners who gave an odometer reading for Electrical System reported it at a median of 35,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
Since 2019 there have been several instances with my vehicle where someone has been able to knock the power offline thereby disabling it. It happened in five locations - a storage location in Olive BranchN MS, a former address in Memphis, TN (4330 Angarath Dr), a restaurant (Sonic) in Greenville, MS and twice in Greenville, MS both at a…
2016 Mazda MX-5 · Electrical System · filed with NHTSA Dec 9, 2021 · ODI 11443205
The contact owns a 2022 Mazda MX-5. The contact stated that while the vehicle was in operation, the rooftop failed to remain sealed opened or closed as intended, causing the alarm system to be disarmed. The contact stated that the vehicle would not move forward or backward while shifted into gear. There was no warning light illuminated.
2022 Mazda MX-5 · Electrical System · filed with NHTSA Dec 6, 2024 · ODI 11629330
Google search shows Mazda has common problem with their front sensing camera, people are reporting the issue for different Mazda models across the board for the last few years including newer models as well. My car display shows few malfunction warning messages. Following captured from MyMazda app. 1. Forward sensing camera malfunction.
2020 Mazda Mazda3 · Electrical System · filed with NHTSA Jun 16, 2024 · ODI 11594653
In depth: 2016 Mazda CX-5 electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group142 other manufacturer communications filed against these Mazda models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Mazda list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| SSPE2_MSP67 | Over-the-air update | Oct 29, 2026 | Subject: Announcement of Special Service Program (SSPE2) Ethernet Communication – Over The Air (OTA) Update Concerns and Manufacturer Servic… |
| SSPE2 | Over-the-air update | Oct 27, 2026 | Subject: Announcement of Special Service Program (SSPE2) Ethernet Communication – Over The Air (OTA) Update Concerns and Manufacturer Servic… |
| SA-038-26c | Service bulletin | Oct 20, 2026 | Some customers may complain about any of the following 1. Infotainment Center Display does not provide the Authorization Code (OTP) during t… |
| SA-062-26 | Service bulletin | Oct 7, 2026 | DESCRIPTION Customers having MAZDA CONNECT 3 concerns should have their vehicle repaired using the following information in the Repair Proce… |
| SA-012-26d | Service bulletin | Sep 18, 2026 | DESCRIPTION Some customers may experience a message "TCU Malfunction. Have the Vehicle Inspected" in the instrument cluster. Additional sym… |
| SA-042-26a | Service bulletin | Sep 17, 2026 | Mazda Connected Services - Frequently Asked Questions (FAQ) This Service Alert supersedes the previously issued SAs listed below. The chang… |
| SA-041-26a | Service bulletin | Sep 11, 2026 | DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer b… |
| SA-038-26b | Service bulletin | Sep 10, 2026 | This Service Alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-038/26 08/18/26 and 06… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Mazda, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Mazda 09-028-26 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 09-028-26 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Mazda warranty extension on file lists the ones Mazda has filed.
Which vehicles does 09-028-26 cover?
The manufacturer filed it against 46 model years: 2021 Mazda CX-3, 2020 Mazda CX-3, 2019 Mazda CX-3, 2018 Mazda CX-3, 2017 Mazda CX-3, 2016 Mazda CX-3 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.