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Manufacturer communication · Over-the-air update

Mazda bulletin SSPE2 MSP67

Mazda filed this with NHTSA as a over-the-air update dated Aug 22, 2026, received Aug 5, 2026, about the electrical system — 7 documents under this number: SSPE2_MSP67 Warr c, SSPE2_MSP67 Warr b, SSPE2_MSP67 Warr a, SSPE2_MSP67 Dlr Ltr a and more. It names 1 model year (2026). A over-the-air update is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Subject: Announcement of Special Service Program (SSPE2) Ethernet Communication – Over The Air (OTA) Update Concerns and Manufacturer Service Program (MSP67 ) – Battery Depletion - 2026MY CX-5 vehicles URGENT - STOP DELIVERY OF AFFECTED VEHICLES: MAZDA SALES AND SERVICE TEAMS - ACTION ITEM: Between both campaigns there are approximately 27,565 vehicles (for both campaigns) in stock at U.S. Mazda dealers. All Mazda dealers must quarantine any affected New, Used or Certified Pre-Owned in-stock vehicles until the repair is completed. The affected dealer inventory list will be available to each District Service Manager with the notification of this dealer email. Once completed, the vehicle can be delivered, and the Warranty claim can be submitted later without penalty since the vehicle has been repaired. Mazda Motor Corporation has decided to conduct two service programs Special Service Program (SSP) and Manufacturer Service Program (MSP) on certain 2026MY CX -5 vehicles sold in the U.S. and U.S. Territories. Vehicles also produced by Mazda Motor de Mexico (MMdM) and Mazda Canada Inc. (MCI) are affected and should be repaired if presented to your dealership. Please see the description, model, model year, and VIN ranges below for all vehicles in these two campaigns. There are 70,225 vehicles affected by SSPE2 and 53,653 vehicles affected by MSP67. All vehicles in MSP67 are also affected by campaign SSPE2. Please read this complete letter for all the repair information . Special Service Program SSPE2 – Ethernet Communication and OTA Update Concerns - SSPE2 addresses two concerns: 1) Ethernet communication (CDC -DCM communication) concern: Communication in the Cockpit Domain Controller (CDC) and Data Communication Module (DCM), may be interrupted, making the connected services unavailable. The interruption may cause the master warning light to illuminate and audible warning from the emergency call speaker. 2) OTA software update concern: Due to an improper communication control program in the CDC and DCM, may prevent OTA software updates to be completed. In addition, if an OTA software update is successfully completed, the vehicle's software configuration status may not be correctly transmitted to the server, which may prevent notification of subsequent software update successfully completed OTA software updates may not properly sync with Mazda’s servers potentiall

Manufacturer campaign id SSPE2 MSP67 Kind Over-the-air update Manufacturer date Aug 22, 2026 Received by NHTSA Aug 5, 2026 Components Electrical System First dated Jul 28, 2026

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
SSPE2_MSP67 Warr cOver-the-air updateAug 22, 202611036736PDF, 1,015 KB
SSPE2_MSP67 Warr bOver-the-air updateAug 11, 202611036735PDF, 375 KB
SSPE2_MSP67 Warr aOver-the-air updateAug 1, 202611035728PDF, 95 KB
SSPE2_MSP67 Dlr Ltr aOver-the-air updateAug 1, 202611035725PDF, 874 KB
SSPE2_MSP67 WarrOver-the-air updateJul 28, 202611035729PDF, 88 KB
SSPE2_MSP67 RepairOver-the-air updateJul 28, 202611035727PDF, 941 KB
SSPE2_MSP67 Dlr LtrOver-the-air updateJul 28, 202611035726PDF, 882 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Mazda SSPE2 MSP67 a recall?

No. A over-the-air update is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the SSPE2 MSP67 repair free?

A over-the-air update is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does SSPE2 MSP67 cover?

The manufacturer filed it against 1 model year: 2026 Mazda CX-5. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.