Land Rover bulletin SSM76104
What it saysNo Power Steering Assistance at Start of Drive Cycle â ADAS Warning NHTSA’s full summary ↓
Land Rover filed this with NHTSA as a service bulletin dated Oct 20, 2023, received Nov 7, 2023, about the steering. It names 12 model years (2020–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationNo Power Steering Assistance at Start of Drive Cycle â ADAS Warning
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SSM76104 | Service bulletin | Oct 20, 2023 | 10245032 | PDF, 69 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 12 model years this bulletin names have filed 463 complaints with NHTSA since 2015. 31 of them name Steering — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
This morning I got into my Defender, started it, and the power steering was clearly not working at all. The steering wheel was not locked. With very significant effort I could turn the wheel. After searching online I found that this is apparently a widespread problem with Land Rover Defenders since about 2021.
2024 Land Rover Defender · Steering · filed with NHTSA Dec 26, 2023 · ODI 11561955
This happenedtwice after the most recent update(os 3.0). When i turned on my vehicle and engaged drive, power steering was disabled and/or locked. Im not sure which it was, but steering the vehicle was not possible, for several seconds, until it resolved itself
2020 Land Rover Defender · Steering · filed with NHTSA Jan 9, 2022 · ODI 11446777
The steering column won't move. The car starts, you can drive forward and back but the steering column doesn't move. This has happened twice now and I am afraid if this happens while I'm driving unexpectedly, death or serious injuries are very possible
2023 Land Rover Defender · Steering · filed with NHTSA Jan 8, 2024 · ODI 11564087
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the steering
Source: same model, same component group13 other manufacturer communications filed against these Land Rover models under the same component group (steering), newest first. The eight newest are listed; the rest are on the Land Rover list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| SSM76494 - 20AUG26 | Other | Aug 21, 2026 | Rattle or Knocking Noise from the Rear Steering Gear When Driving on Uneven or Gravel Road Surfaces |
| TUCC_FEB2026_42 | Other | Feb 13, 2026 | STEERING REQUIRES STEADY CORRECTION FORCE |
| SSM000021-27JAN26 | Other | Jan 27, 2026 | Vehicle Requires Steady Correction Steering Force to Remain in Lane |
| SSM000020-09JAN26 | Other | Jan 9, 2026 | Rattle Type Noise from Lower Steering Column Area when Steering Wheel Rotated. |
| SSM000018-19DEC25 | Other | Dec 19, 2025 | No Power Steering Assistance at Start of Drive Cycle – ADAS Warning |
| SSM76326 - 16JUN25 | Other | Jun 17, 2025 | Squeak Type Noise From Steering Column When Steering Wheel Is Rotated |
| SFCC_AUG2024_58 | Other | Aug 9, 2024 | A customer may report that the vehicle loses steering power assist after starting the vehicle from static. |
| SFCC_JUN2024_56 | Other | Jun 14, 2024 | A customer may report that the vehicle loses steering power assist after starting the vehicle from static. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Land Rover, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Land Rover SSM76104 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SSM76104 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does SSM76104 cover?
The manufacturer filed it against 12 model years: 2024 Land Rover Defender, 2023 Land Rover Defender, 2022 Land Rover Defender, 2021 Land Rover Defender, 2020 Land Rover Defender, 2024 Land Rover Discovery and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.