Kia bulletin TSB
What it saysThis bulletin has been revised to include additional information. NHTSA’s full summary ↓
Kia filed this with NHTSA as a service bulletin dated Sep 21, 2024, received Sep 17, 2024, about the suspension — 4 documents under this number: TSB_FUE066, TSB_ELE341_R2, TSB_CHA121_R2, TSB_TRA113. It names 25 model years (2019–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
TECHNICAL SERVICE BULLETIN: FRONT STRUT BEARING & SPRING PAD REPLACEMENT - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to replace the front strut bearing and upper spring pad on both front (LH and RH) strut assemblies on certain 2019-2024MY Forte (BDm) vehicles produced from July 09, 2018 through present, 2020-2024MY Soul (SK3) vehicles produced from November 15, 2018 through present, and 2021-2024 Seltos (SP2) vehicles produced from November 20, 2019 through present. The affected vehicles may exhibit an intermittent noise when turning the steering wheel both when driving and when the vehicle is not in motion.
Trouble codes it names: P0301 all 1 read from the document itself; NHTSA’s summary names none
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| TSB_FUE066 | Service bulletin | Sep 21, 2024 | 11008045 | PDF, 346 KB |
| TSB_ELE341_R2 | Service bulletin | Sep 18, 2024 | 11008037 | PDF, 652 KB |
| TSB_CHA121_R2 | Service bulletin | Sep 13, 2024 | 11007859 | PDF, 217 KB |
| TSB_TRA113 | Service bulletin | Sep 5, 2024 | 11008193 | PDF, 110 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 25 model years this bulletin names have filed 3,463 complaints with NHTSA since 2015. 1,604 of them name Electrical System, Power Train, Fuel/Propulsion System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2020 Kia Soul, the 60 owners who gave an odometer reading for Power Train reported it at a median of 9,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
On 05/03/21 approx. 2:40 PM ct I was excelling to enter highway mopac north; austin, tx; when my car became sluggish; I pulled over, to shoulder, ironically tx roadside assitance pulled in behind me - we couldn't determine the issue - I was exiting the next exit driving to jiffy lube on anderson/spicewood; dialogue screen stating issue…
2021 Kia Seltos · Power Train · filed with NHTSA May 13, 2021 · ODI 11416394
The contact leased a 2022 Kia Forte. The contact stated that while attempting to reverse, the vehicle failed to respond while the gear shifter was in reverse(R). There was no warning light illuminated. The vehicle was taken to the dealer, where it was test-driven, and the dealer became aware that the transmission was slipping.
2022 Kia Forte · Power Train · filed with NHTSA Sep 15, 2025 · ODI 11687426
The drive train and motor slow to a near stop in traffic when trying to clear a lane and makes it very dangerouos for other traffic to have to wait for me to clear a lane. There is something wrong and we complained about this before the warranty ran out, but they could not find anything. The car stops in traffic unexpectedly.
2022 Kia Sorento · Power Train · filed with NHTSA Mar 11, 2026 · ODI 11723548
In depth: 2025 Kia Carnival electrical problems → · 2024 Kia EV9 electrical problems → · 2021 Kia K5 fuel system problems → · 2021 Kia Seltos transmission and drivetrain problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the suspension
Source: same model, same component group5 other manufacturer communications filed against these Kia models under the same component group (suspension), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| WTY047 | Warranty extension | Sep 25, 2026 | TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: REAR SHOCK ABSORBER INSPECTION & REPLACEMENT (WTY047) - This bulletin provides info… |
| TSB_CHA127V | Service bulletin | Mar 5, 2025 | TECHNICAL SERVICE BULLETIN: REAR SHOCK ABSORBER REPLACEMENT - This bulletin provides information to address vehicles that may be exhibiting… |
| TSB_CHA121_R1 | Service bulletin | Jul 26, 2024 | TECHNICAL SERVICE BULLETIN: FRONT STRUT BEARING & SPRING PAD REPLACEMENT - This bulletin has been revised to include additional information.… |
| TSB_CHA121 | Service bulletin | Jan 8, 2024 | TECHNICAL SERVICE BULLETIN: FRONT STRUT BEARING & SPRING PAD REPLACEMENT - This bulletin provides information to replace the front strut bea… |
| PS750 | Service bulletin | Sep 25, 2023 | PITSTOP: AWD SYSTEM CONCERN DUE TO TIRE CIRCUMFERENCE - This Pitstop provides information regarding potential concerns with the All-Wheel-Dr… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Kia, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Kia TSB a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the TSB repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Kia warranty extension on file lists the ones Kia has filed.
Which vehicles does TSB cover?
The manufacturer filed it against 25 model years: 2025 Kia Carnival, 2024 Kia EV9, 2024 Kia Forte, 2023 Kia Forte, 2022 Kia Forte, 2021 Kia Forte and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: Sorento (MQ4a): built 1 Jul 2021 – 10 Jun 2022; Sportage (NQ5): built 15 Dec 2021 – 20 Dec 2022; Sportage (NQ5a): built 12 Jan 2022 – 10 Jun 2022 — the build date is on the certification label in the driver’s door jamb.