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Manufacturer communication · Service bulletin

Kia bulletin TSB

Kia filed this with NHTSA as a service bulletin dated Sep 21, 2024, received Sep 17, 2024, about the suspension — 4 documents under this number: TSB_FUE066, TSB_ELE341_R2, TSB_CHA121_R2, TSB_TRA113. It names 25 model years (2019–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

TECHNICAL SERVICE BULLETIN: FRONT STRUT BEARING & SPRING PAD REPLACEMENT - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to replace the front strut bearing and upper spring pad on both front (LH and RH) strut assemblies on certain 2019-2024MY Forte (BDm) vehicles produced from July 09, 2018 through present, 2020-2024MY Soul (SK3) vehicles produced from November 15, 2018 through present, and 2021-2024 Seltos (SP2) vehicles produced from November 20, 2019 through present. The affected vehicles may exhibit an intermittent noise when turning the steering wheel both when driving and when the vehicle is not in motion.

Manufacturer campaign id TSB Kind Service bulletin Manufacturer date Sep 21, 2024 Received by NHTSA Sep 17, 2024 Components Suspension, Power Train, Electrical System, Fuel/Propulsion System First dated Sep 5, 2024

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
TSB_FUE066Service bulletinSep 21, 202411008045not yet checked
TSB_ELE341_R2Service bulletinSep 18, 202411008037not yet checked
TSB_CHA121_R2Service bulletinSep 13, 202411007859not yet checked
TSB_TRA113Service bulletinSep 5, 202411008193not yet checked

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Kia TSB a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the TSB repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does TSB cover?

The manufacturer filed it against 25 model years: 2025 Kia Carnival, 2024 Kia EV9, 2024 Kia Forte, 2023 Kia Forte, 2022 Kia Forte, 2021 Kia Forte and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.