Jaguar bulletin SFCC_NOV2023_30
What it saysStartup battery keeps draining / Vehicle will not start NHTSA’s full summary ↓
Jaguar filed this with NHTSA as a service bulletin dated Nov 10, 2023, received Dec 7, 2023, about the electrical system. It names 46 model years (2017–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationStartup battery keeps draining / Vehicle will not start
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SFCC_NOV2023_30 | Service bulletin | Nov 10, 2023 | 10246319 | PDF, 105 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against model years this site has no page for: 2022 Jaguar XE; 2023 Jaguar XE; 2024 Jaguar XE; 2020 Jaguar XJ; 2021 Jaguar XJ; 2022 Jaguar XJ; 2023 Jaguar XJ; 2017 Jaguar XK.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 38 model years this bulletin names have filed 353 complaints with NHTSA since 2015. 230 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2019 Jaguar I-Pace, the 36 owners who gave an odometer reading for Electrical System reported it at a median of 22,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
Purchased 2020 jaguar XE with under 13,000 miles on it 2 years ago now has 23,000 miles on it. Went to leave for work and my car wouldn’t start stating the transmission wasn’t in park and other messages and tried jumping it wouldn’t work. Wouldnt switch gears to put car in neutral and neutral release under hood wouldn’t fully work.
2020 Jaguar XE · Electrical System · filed with NHTSA Apr 15, 2026 · ODI 11731283
The contact stated that while driving at an undisclosed speed, a failure was noticed with a 2023 Jaguar I-Pace operated under the Waymo ride-share program. The vehicle would intermittently stop in the middle of traffic while completing rideshare trips. The contact expressed a concern that the ongoing failure posed a safety hazard.
2023 Jaguar I-Pace · Electrical System · filed with NHTSA Aug 29, 2025 · ODI 11683907
The contact owns a 2024 Jaguar E-Pace. The contact stated while driving at an undisclosed speed, the battery fault warning light illuminated. The contact stated that the battery did not disconnect or charge. The vehicle was towed to the dealer. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer.
2024 Jaguar E-Pace · Electrical System · filed with NHTSA Nov 12, 2024 · ODI 11624815
In depth: 2019 Jaguar I-Pace electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group43 other manufacturer communications filed against these Jaguar models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Jaguar list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| H474 Jaguar 20MAR26 | Other | Mar 20, 2026 | Software Over The Air (SOTA) updates are failing to complete |
| SSM76412 - 10MAR26 | Other | Mar 10, 2026 | Smart Key Deactivated message on instrument cluster and is unable to start their vehicle. |
| TUCC_FEB2026_35 | Other | Feb 13, 2026 | There is a concern with the 48Volt charging system(DC/DC) with the vehicle. |
| TUCC_FEB2026_34 | Other | Feb 13, 2026 | There is a concern/fault with the 48Volt MHEV system. |
| TUCC_FEB2026_33 | Other | Feb 13, 2026 | 12V STARTUP BATTERY FLAT - MILD HYBRID ELECTRIC VEHICLE (MHEV) |
| 252602.027 - 12FEB26 | Service bulletin | Feb 12, 2026 | Once the vehicle is powered down via ignition cycle, it may not restart depending on remaining residual charge. |
| TUCC_JAN2026_25 | Other | Jan 28, 2026 | There is a concern with the 48Volt charging system(DC/DC) with the vehicle. |
| TUCC_DEC2025_39 | Other | Dec 12, 2025 | A battery warning light on and or electrical system failure message is displayed on instrument cluster. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Jaguar, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Jaguar SFCC_NOV2023_30 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SFCC_NOV2023_30 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does SFCC_NOV2023_30 cover?
The manufacturer filed it against 46 model years: 2024 Jaguar E-Pace, 2023 Jaguar E-Pace, 2022 Jaguar E-Pace, 2021 Jaguar E-Pace, 2020 Jaguar E-Pace, 2019 Jaguar E-Pace and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.