Ford bulletin TSB 24-2251
What it saysThis article supersedes TSB 24-2087 to update the vehicle lines, model years affected, action and service procedure. NHTSA’s full summary ↓
Ford filed this with NHTSA as a service bulletin dated Aug 22, 2024, received Sep 2, 2024, about the lane departure. It names 16 model years across Ford and Lincoln (2021–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Ford · Lincoln.
Get the next Ford bulletin for your model by email Weekly, only when something new is filed. Nothing else; one-click unsubscribe.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis article supersedes TSB 24-2087 to update the vehicle lines, model years affected, action and service procedure. Some 2021-2024 Mustang Mach-E/F-150, 2022-2024 F-150 Lightning/Expedition/Navigator, 2023-2024 Corsair vehicles may exhibit an inoperative BlueCruise and lane centering with DTCs U2018:51 stored in the camera module - rear (CMR) and U0565:86 stored in the image processing module A (IPMA) without DTC U3000:49 stored in the CMR. This may be due to the software level of the CMR. To correct the condition, follow the Service Procedure to reprogram the CMR module using the latest software level of the Ford Diagnosis and Repair System (FDRS).
Trouble codes it names: U0565 U2018 U3000
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| TSB 24-2251 | Service bulletin | Aug 22, 2024 | 11006769 | PDF, 111 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
Find the assist for the 2024 Expedition →Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
Model years it names
Source: as the manufacturer filed themFord 11 model years
Lincoln 5 model years
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Email me new Ford bulletins for one of these models
A weekly email, sent only in a week when Ford files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 16 model years this bulletin names have filed 3,809 complaints with NHTSA since 2015. 376 of them name Forward Collision Avoidance, Lane Departure — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The contact owns a 2021 Ford F-150 Hybrid. The contact stated that while driving the vehicle, several safety features would not operate as intended. While driving in reverse, the rear cross-traffic alert would sometimes malfunction and not alert the driver that a vehicle or an object or pedestrian was near the rear of the vehicle.
2021 Ford F-150 · Forward Collision Avoidance · filed with NHTSA Feb 1, 2022
On 5/14/2025 at aprox 5:35pm I was completely stopped in traffic when all of a sudden my car started to accelerate without me pressing on the accelerator. I pressed the brake pedal, however the car continued to move forward, by this time the brake pedal was pressed to the floor and the car was continuing to more forward.
2024 Ford Mustang Mach-E · Forward Collision Avoidance · filed with NHTSA May 15, 2025
Since leasing the vehicle in February 2024, I have experienced persistent failures in the collision prevention system and other critical safety features. Despite multiple service visits, the issue remains unresolved, with Lincoln attributing the problem to a system update that has been repeatedly delayed.
2023 Lincoln Corsair · Forward Collision Avoidance · filed with NHTSA Apr 18, 2025
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the lane departure
Source: same model, same component group12 other manufacturer communications filed against these Ford models under the same component group (lane departure), newest first. The eight newest are listed; the rest are on the Ford list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| SSM 54668 | Service bulletin | Mar 17, 2026 | Some 2021-2023 Mach-E and 2022-2024 F-150 vehicles may have customers or dealerships that wish to activate new BlueCruise features… |
| DSMC-25.15 | Over-the-air update | Feb 5, 2026 | "Quality improvements include: -Addresses a false Driver Facing Camera signal that may trigger an error message" |
| DSMC-25.15 | Over-the-air update | Feb 5, 2026 | "Quality improvements include: -Addresses a false Driver Facing Camera signal that may trigger an error message" |
| TSB 25-2479 | Service bulletin | Nov 5, 2025 | This article supersedes TSB 25-2249 to update the Service Procedure. Some of the vehicles listed in the Model statement above may exhibit a… |
| TSB 25-2512 | Service bulletin | Oct 24, 2025 | This article supersedes TSB 25-2104 to update the labor times associated with the Service Procedure. Some of the vehicles listed in the Mode… |
| SSM 54065 | Service bulletin | Jul 21, 2025 | Some 2022-2024 Mustang Mach-E vehicles may exhibit an inoperative BlueCruise and lane centering with diagnostic trouble code (DTC) U3000:49… |
| SSM 53893 | Service bulletin | Jun 11, 2025 | Some 2022-2024 Expedition vehicles equipped with driver assistance features and minor feature codes DBCBB and DBCBC may exhibit driver assis… |
| TSB 25-2249 | Service bulletin | Jun 9, 2025 | Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: Various driver assistance f… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford and Lincoln, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford TSB 24-2251 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the TSB 24-2251 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does TSB 24-2251 cover?
The manufacturer filed it against 16 model years across 2 brands (Ford and Lincoln): 2024 Ford Expedition, 2023 Ford Expedition, 2022 Ford Expedition, 2024 Ford F-150, 2023 Ford F-150, 2022 Ford F-150 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.