Ford bulletin TSB 26-2021
What it saysThis article supersedes TSB 25-2156 to update the Service Procedure and Labor Time Allowance. NHTSA’s full summary ↓
Ford filed this with NHTSA as a service bulletin dated Jan 31, 2026, received Feb 4, 2026, about the forward collision avoidance. It names 3 model years (2021–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis article supersedes TSB 25-2156 to update the Service Procedure and Labor Time Allowance. Some of the vehicles listed in the Model statement above may exhibit diagnostic trouble codes (DTCs) C1001:31, U3000:89, and/or U3000:49 stored in the image processing module A (IPMA) and at least one of the following conditions: "Front Camera Fault Service Required" message Pre-collision assist inoperative Adaptive cruise control inoperative Front windshield camera alignment routine fails to complete This may be due to a connection issue between the IPMA Camera and the IPMA.
Trouble codes it names: C1001 U3000
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| TSB 26-2021 | Service bulletin | Jan 31, 2026 | 11028164 | PDF, 2,314 KB |
What the document itself lists
Parts the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| LJ8Z-14D202-U | IPMA Camera To A-Pillar Coaxial Cable | — | eBay Motors → |
| LJ8Z-14F662-B | — | — | |
| LJ8Z-14D202-W | — | — | |
| ML3Z-19H406-B | Image Processing Module A (IPMA) Camera | — | eBay Motors → |
Labour operation and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| MT262021 | Actual Time Up To | 7 hrs |
Read by machine from the document NHTSA serves (11 pages), read Sep 29, 2026. A part number is shown only where it matches Ford’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
Find the adaptive cruise control for the 2023 Mustang Mach-E →Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 3 model years this bulletin names have filed 621 complaints with NHTSA since 2015. 543 of them name Electrical System, Forward Collision Avoidance — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2021 Ford Mustang Mach-E, the 17 owners who gave an odometer reading for Electrical System reported it at a median of 30,696 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
The contact owns a 2023 Ford Mustang Mach-E. The contact stated while driving approximately 35 MPH, a MIL warning illuminated, with the message “Immediate Loss of Power” displayed. The contact stated that the vehicle shut off and the battery was drained. The contact stated that the vehicle stopped and independently shifted to park(P).
2023 Ford Mustang Mach-E · Electrical System · filed with NHTSA Dec 5, 2023 · ODI 11558645
After charging for the first time at a DC fast charge station to 80%, I resumed my trip and drove about 3 miles to merge onto the expressway, my screen panel said "safely stop now", with a turtle logo and battery icon coming on. my car then came to a complete stop within a few seconds in the middle of the on-ramp leaving me stranded.
2022 Ford Mustang Mach-E · Electrical System · filed with NHTSA Jun 6, 2023 · ODI 11525550
I am randomly receiving the errors: "Front Camera Fault" "Pre-Collision Assist Not Available" Also, my cruise control no longer works while this error is active. Error will clear itself after a few minutes, but will still pop up from time to time
2022 Ford Mustang Mach-E · Forward Collision Avoidance · filed with NHTSA Jan 13, 2023 · ODI 11501612
In depth: 2023 Ford Mustang Mach-E electrical problems → · 2022 Ford Mustang Mach-E electrical problems → · 2021 Ford Mustang Mach-E electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the forward collision avoidance
Source: same model, same component group5 other manufacturer communications filed against the Ford Mustang Mach-E under the same component group (forward collision avoidance), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| SSM 55071 | Service bulletin | Aug 5, 2026 | Some 2025-2026 Aviator/Explorer/Expedition/F-150/Mustang Mach-E/Navigator vehicles may exhibit the hands-free BlueCruise feature intermitten… |
| TSB 26-2199 | Service bulletin | Apr 30, 2026 | This article supersedes TSB 26-2021. Reason for update: to clarify prior approval requirements in the Service Procedure. Some of the vehicle… |
| 25-OTA SYNC-25.2.1.6.5 MACHE | Over-the-air update | May 14, 2025 | "Quality improvements include: -Latest SYNC deployment to enable "BlueCruise" |
| 25-OTA BC-CS-25.02.01 MACHE | Over-the-air update | May 1, 2025 | "Quality improvements include: -Module configuration settings update to ensure BlueCruise functionality" |
| 21G01 S4 | Service bulletin | May 15, 2024 | Certain 2021 Model Year F-150 and Mustang Mach-E Vehicles with Ford Co-Pilot360™ Active 2.0 Prep Package (Includes Ford BlueCruise Prep Kit)… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford TSB 26-2021 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the TSB 26-2021 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does TSB 26-2021 cover?
The manufacturer filed it against 3 model years: 2023 Ford Mustang Mach-E, 2022 Ford Mustang Mach-E, 2021 Ford Mustang Mach-E. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.