GM service campaign N252494250
What it saysCertain vehicles may be missing relevant information regarding the use of snow chains, snow socks, or other traction devices from the Owner’s Manual. NHTSA’s full summary ↓
GM filed this with NHTSA as a service campaign dated Aug 26, 2025, about the wheels. It names 14 model years across Chevrolet, GMC and Cadillac (2023–2026). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
One page for every brand it was filed under. Each brand’s bulletins: Chevrolet · GMC · Cadillac.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationPicked out of NHTSA’s summary below, word for word. The document itself is the record, and the dealer checks the VIN.
Certain vehicles may be missing relevant information regarding the use of snow chains, snow socks, or other traction devices from the Owner’s Manual. Vehicle owners will be mailed an owner’s manual insert to include with other important printed material in the glovebox. For vehicles currently on dealer lots, dealers will include the insert prior to delivery.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| N252494250 | Service campaign | Aug 26, 2025 | 11022155 | PDF, 1,525 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themChevrolet 8 model years
GMC 1 model year
Cadillac 5 model years
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 14 model years this bulletin names have filed 1,200 complaints with NHTSA since 2015.
I am writing as the owner of a new 2025 GMC Yukon XL AT4 VIN: , purchase date: 01AUG2025, from Elizabeth City GMC, Elizabeth City, NC. This vehicle, equipped with the 3.0L Duramax diesel engine and Super Cruise hands-free driving assistance, was purchased for safe family travel, including space for my wife, our 21-year-old daughter, and…
2025 GMC Yukon · Wheels · filed with NHTSA Nov 13, 2025 · ODI 11699186
Report of Dangerous Rental Vehicle and Serious Safety Incident – Rental Agreement #289216922 I am submitting this report to formally document a serious safety issue involving a rental vehicle I received from Avis in May 2024.
2024 Chevrolet Equinox · Wheels · filed with NHTSA Jun 29, 2025 · ODI 11670063
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the wheels
Source: same model, same component group20 other manufacturer communications filed against these GM models under the same component group (wheels), newest first. The eight newest are listed; the rest are on the Chevrolet list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| N252536751-01 | Warranty extension | Apr 20, 2026 | Special Coverage. Certain vehicles listed above may have a condition where the transmission control valve has worn, resulting in a gradual… |
| N252536751 | Warranty extension | Apr 17, 2026 | Special Coverage. Certain vehicles listed above may have a condition where the transmission control valve has worn, resulting in a gradual… |
| 25-NA-156 | Service bulletin | Jun 7, 2025 | This service bulletin provides information on Tire Sidewall Irregularities. |
| 08-03-10-006I | Service bulletin | Mar 14, 2025 | This service bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that have the condition of T… |
| 21-NA-043 | Service bulletin | Jan 31, 2025 | This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before bein… |
| 24-NA-082 | Service bulletin | Jan 15, 2025 | This technical bulletin provides a procedure to correct the condition of Clicking Noise at Slow Speeds. |
| 17-NA-271 | Service bulletin | Nov 26, 2024 | Clicking Noise from Front Wheels While Turning at Slow Speeds Condition Some customers may comment on a clicking noise emanating from th… |
| 24-NA-187 | Service bulletin | Sep 12, 2024 | This informational bulletin provides information on Information on Bright PVD (Physical Vapor Deposition) Wheels Appearance and Care. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Chevrolet, GMC and Cadillac, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is GM N252494250 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the N252494250 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does N252494250 cover?
The manufacturer filed it against 14 model years across 3 brands (Chevrolet, GMC and Cadillac): 2025 Cadillac Escalade, 2026 Cadillac Lyriq, 2025 Cadillac Lyriq, 2024 Cadillac Lyriq, 2023 Cadillac Lyriq, 2025 Chevrolet Blazer and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.