GM bulletin 24-NA-207
What it saysThis technical bulletin provides a procedure to correct the condition of Excessive Waviness, Wrinkling or Sag in the Sunroof Sunshade. NHTSA’s full summary ↓
GM filed this with NHTSA as a service bulletin dated Oct 1, 2024, received Oct 31, 2024, about the structure. It names 29 model years across Chevrolet and Cadillac (2017–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Chevrolet · Cadillac.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis technical bulletin provides a procedure to correct the condition of Excessive Waviness, Wrinkling or Sag in the Sunroof Sunshade.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 24-NA-207 | Service bulletin | Oct 1, 2024 | 11009519 | PDF, 164 KB |
What the document itself lists
Labour operation and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 1086908 | Sunshade Lost Side Guidance Repair | 1.2 hrs |
Read by machine from the document NHTSA serves (3 pages), read Sep 30, 2026. A part number is shown only where it matches GM’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themChevrolet 7 model years
Cadillac 22 model years
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 29 model years this bulletin names have filed 1,326 complaints with NHTSA since 2015.
Pointing out a “safety body design flaw.” I own a 2025 Cadillac XT5 Sport vehicle. VIN# . At the bottom of the all four doors is a plastic piece with sharp edges on the bottom. I have cut my leg on this safety issue and it needs to be corrected. I went by Red Nolan Cadillac, a franchised, factory authorized dealership in .
2025 Cadillac XT5 · Structure · filed with NHTSA Sep 26, 2026
The contact owns a 2020 Cadillac XT6. The contact stated that after entering the front passenger’s side of the vehicle, she observed water leaking into the interior. After a visual inspection, the contact discovered water damage to the floorboards.
2020 Cadillac XT6 · Structure · filed with NHTSA Oct 5, 2023
My lift gate would open by itself when I put the car in park. It would also open overnight while parked in the garage. When I discovered it open, the battery had ran down. Opening while in park happened about 6 times
2023 Cadillac XT6 · Structure · filed with NHTSA Jun 22, 2023
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the structure
Source: same model, same component group32 other manufacturer communications filed against these GM models under the same component group (structure), newest first. The eight newest are listed; the rest are on the Chevrolet list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| N252531450 | Service bulletin | Mar 11, 2026 | Certain vehicles listed above may have a condition in which the sealer bead is missing on the right-side rear wheelhouse. Dealers will insta… |
| 05-08-51-001L | Service bulletin | Feb 20, 2025 | This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film. |
| PIT6280A | Service bulletin | Feb 13, 2025 | This Preliminary information communicates that a dealer may install the perimeter rocker lighting kit and find that it will not illuminate.… |
| 24-NA-032 | Service bulletin | Feb 11, 2025 | This technical bulletin provides a procedure to correct the condition of Poor Fitting Charge Port Door and/or Charge Port Door Sticks Out at… |
| 25-NA-017 | Service bulletin | Jan 30, 2025 | This technical bulletin provides a procedure to correct the condition of Center Console Storage Door Difficult to Open and/or Binding or Stu… |
| 22-NA-244 | Warranty extension | Jan 30, 2025 | This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warr… |
| PIT6219A | Service bulletin | Jan 7, 2025 | This Preliminary information communicates that a dealer may find the underhood beauty covers missing. The dealer is advised that these are m… |
| 24-NA-083 | Service bulletin | Dec 11, 2024 | This informational bulletin provides information on EV Charge Inlet Dust Cover Replacement Information. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Chevrolet and Cadillac, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is GM 24-NA-207 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 24-NA-207 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 24-NA-207 cover?
The manufacturer filed it against 29 model years across 2 brands (Chevrolet and Cadillac): 2025 Cadillac XT4, 2024 Cadillac XT4, 2023 Cadillac XT4, 2022 Cadillac XT4, 2021 Cadillac XT4, 2020 Cadillac XT4 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.