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Manufacturer communication · Service bulletin

Audi bulletin A9124802068171_5

What it saysThis bulletin provides information regarding Audi connect & Infotainment Warranty Submission Instructions for MY23 and Onwards. NHTSA’s full summary ↓

Audi filed this with NHTSA as a service bulletin dated Nov 20, 2024, received Dec 4, 2024. It names 82 model years (2023–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This bulletin provides information regarding Audi connect & Infotainment Warranty Submission Instructions for MY23 and Onwards.

Kind Service bulletin Manufacturer date Nov 20, 2024 Received by NHTSA Dec 4, 2024 Components —

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
A9124802068171_5Service bulletinNov 20, 202411011278PDF

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

and 41 more on this site: 2025 Audi RS Q8, 2024 Audi RS Q8, 2023 Audi RS Q8, 2024 Audi RS e-tron GT, 2023 Audi RS e-tron GT, 2026 Audi S e-tron, 2025 Audi S3, 2024 Audi S3, 2023 Audi S3, 2025 Audi S4, 2024 Audi S4, 2023 Audi S4, 2025 Audi S5, 2024 Audi S5, 2023 Audi S5, 2025 Audi S6, 2024 Audi S6, 2023 Audi S6, 2025 Audi S7, 2024 Audi S7, 2023 Audi S7, 2025 Audi S8, 2024 Audi S8, 2023 Audi S8, 2025 Audi SQ5, 2024 Audi SQ5, 2023 Audi SQ5, 2025 Audi SQ6 e-tron, 2025 Audi SQ7, 2024 Audi SQ7, 2023 Audi SQ7, 2025 Audi SQ8, 2024 Audi SQ8, 2023 Audi SQ8, 2025 Audi SQ8 e-tron, 2024 Audi SQ8 e-tron, 2023 Audi TT, 2023 Audi TTS Coupe, 2023 Audi e-tron, 2024 Audi e-tron GT, 2023 Audi e-tron GT.

Also filed against model years this site has no page for: 2025 Audi E-Tron GT.

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 81 model years this bulletin names have filed 492 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Audi, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Audi A9124802068171_5 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the A9124802068171_5 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does A9124802068171_5 cover?

The manufacturer filed it against 82 model years: 2025 Audi A3, 2024 Audi A3, 2023 Audi A3, 2025 Audi A4, 2024 Audi A4, 2023 Audi A4 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.