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Manufacturer communication · Service bulletin

Volvo bulletin 37839.1.1

Volvo filed this with NHTSA as a service bulletin dated May 23, 2026, received Jun 8, 2026, about the unknown or other — 2 documents under this number. It names 42 model years (2021–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This is a TJ - Text plus two .mov attachments - If the customer is experiencing a frozen Sirius Radio banner, meaning in the app view the title of the song and station name will stay on the previous selected station; the audio will be for the station that is selected and not what is shown on the screen, follow the advice on this TJ under “Service�

Kind Service bulletin Manufacturer date May 23, 2026 Received by NHTSA Jun 8, 2026 Components Unknown Or Other First dated May 20, 2026

Documents filed under this number

DocumentKindDatedNHTSA id
37839.1.1Service bulletinMay 23, 202611033747
37839.1.1Service bulletinMay 20, 202611033743

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5; the full text comes from the manufacturer or a dealer. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. Quote it at a service desk; it is what the dealer’s system is keyed on.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Volvo 37839.1.1 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 37839.1.1 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does 37839.1.1 cover?

The manufacturer filed it against 42 model years: 2024 Volvo C40, 2023 Volvo C40, 2022 Volvo C40, 2026 Volvo EC40, 2025 Volvo EC40, 2025 Volvo S60 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.