Volkswagen bulletin V0019012040590_14
What it saysWater migration under the RAPGARD® protection when vehicle arrives at dealership. NHTSA’s full summary ↓
Volkswagen filed this with NHTSA as a service bulletin dated Feb 5, 2025, received Mar 5, 2025, about the structure. It names 41 model years (2020–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWater migration under the RAPGARD® protection when vehicle arrives at dealership.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| V0019012040590_14 | Service bulletin | Feb 5, 2025 | 11014947 |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themand 1 more on this site: 2020 Volkswagen Tiguan.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 41 model years this bulletin names have filed 4,458 complaints with NHTSA since 2015. 150 of them name Structure — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
I have a 2022 VW Jetta and my breaks lasted 13,400 miles, I have a daily commute of 11 miles and I believe this is not a normal condition on a car. The delaer refused to replace the breaks despite the eviden condition of low quality. In addition I have a problem in my door where the door does not close in case of really cold weather.
2022 Volkswagen Jetta · Structure · filed with NHTSA Sep 29, 2024 · ODI 11617140
I was driving on the freeway going approximately 65 MPH. It was a clear day (about 70 degrees f), very light traffic, no other cars were in my immediate vicinity. I was not driving under any overpass nor did I see or hear any rocks hit my car. Out of nowhere, I heard a very loud pop which sounded like a gunshot.
2020 Volkswagen Golf / GTI · Structure · filed with NHTSA Mar 26, 2020 · ODI 11319399
There is a headlight chrome accent piece right above the left headlight that one day just blew off the vehicle when driving down the highway. Oddly enough, I live in a small town of Mason City, IA and I saw another VW Passat (same year) missing the same exact piece so I know this is a vehicle defect.
2021 Volkswagen Passat · Structure · filed with NHTSA Nov 26, 2024 · ODI 11627446
In depth: 2023 Volkswagen ID.4 body and structure problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the structure
Source: same model, same component group24 other manufacturer communications filed against these Volkswagen models under the same component group (structure), newest first. The eight newest are listed; the rest are on the Volkswagen list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| SM 31-2026 | Other | Jul 6, 2026 | This special notice is to inform dealers to return the parts listed if it meets the criteria provided. |
| SM 26-2026 | Other | May 19, 2026 | This special notice is to inform dealers to return the parts listed if it meets the criteria provided. |
| SM 23-2026 | Other | May 8, 2026 | This special notice is to inform dealers to return the parts listed if it meets the criteria provided. |
| 57J9 | Service campaign | Sep 4, 2025 | The affected vehicles may have been built with door handles that do not meet the factory specifications for protection against water ingress… |
| TT 57-22-01 | Service bulletin | Aug 21, 2025 | Rotary latch operation. |
| SM 34-2025 | Other | Jul 1, 2025 | This special notice is to inform dealers to return the parts listed and only order the successor parts going forward. |
| SM 33-2025 | Other | Jul 1, 2025 | This special notice is to inform dealers to return the parts listed and only order the successor parts going forward. |
| SM 32-2025 | Other | Jun 12, 2025 | This special notice is to inform dealers to return the parts listed and only order the successor parts going forward. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Volkswagen, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Volkswagen V0019012040590_14 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the V0019012040590_14 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Volkswagen warranty extension on file lists the ones Volkswagen has filed.
Which vehicles does V0019012040590_14 cover?
The manufacturer filed it against 41 model years: 2023 Volkswagen Arteon, 2022 Volkswagen Arteon, 2021 Volkswagen Arteon, 2020 Volkswagen Arteon, 2025 Volkswagen Atlas, 2024 Volkswagen Atlas and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.