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Manufacturer communication · Service bulletin

Mitsubishi bulletin TIN-21-37-001REV

Mitsubishi filed this with NHTSA as a service bulletin dated Jan 12, 2023, received Nov 6, 2021, about the steering — 2 documents under this number. It names 21 model years (2016–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This Technical Information Notice was sent to dealers informing them of the photo requirement for claims when performing a wheel alignment check and adjustment on an affected vehicle with a customer concern of pulling/drifting and/or steering wheel off-center concerns.

Kind Service bulletin Manufacturer date Jan 12, 2023 Received by NHTSA Nov 6, 2021 Components Steering, Wheels First dated Oct 25, 2021

Documents filed under this number

DocumentKindDatedNHTSA id
TIN-21-37-001REVService bulletinJan 12, 202310231408
TIN-21-37-001REVService bulletinOct 25, 202110203261

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5; the full text comes from the manufacturer or a dealer. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. Quote it at a service desk; it is what the dealer’s system is keyed on.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Mitsubishi TIN-21-37-001REV a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the TIN-21-37-001REV repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does TIN-21-37-001REV cover?

The manufacturer filed it against 21 model years: 2023 Mitsubishi Eclipse Cross, 2022 Mitsubishi Eclipse Cross, 2020 Mitsubishi Eclipse Cross, 2019 Mitsubishi Eclipse Cross, 2018 Mitsubishi Eclipse Cross, 2023 Mitsubishi Mirage and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.