Mitsubishi bulletin TIN-21-37-001REV
What it saysThis Technical Information Notice was sent to dealers informing them of the photo requirement for claims when performing a wheel alignment check and adjustment on an affected vehicle with a customer concern… NHTSA’s full summary ↓
Mitsubishi filed this with NHTSA as a service bulletin dated Jan 12, 2023, received Nov 6, 2021, about the steering — 2 documents under this number. It names 21 model years (2016–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis Technical Information Notice was sent to dealers informing them of the photo requirement for claims when performing a wheel alignment check and adjustment on an affected vehicle with a customer concern of pulling/drifting and/or steering wheel off-center concerns.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| TIN-21-37-001REV | Service bulletin | Jan 12, 2023 | 10231408 | PDF, 233 KB |
| TIN-21-37-001REV | Service bulletin | Oct 25, 2021 | 10203261 | PDF, 207 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 21 model years this bulletin names have filed 898 complaints with NHTSA since 2015. 12 of them name Steering, Wheels — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
I’ve been having multiple problems since I bought this 2022 Mitsubishi Mirage G4 LE. First, my front brakes went out and I had problems with a serpentine belt not even a year and a half later after buying the car I took it to the dealership. They said there was nothing wrong with it. Let me leave with no brake pads and a squealing belt..
2022 Mitsubishi Mirage · Steering · filed with NHTSA Jun 13, 2025 · ODI 11666866
I took this car 2 times to the dealership about the same issue the steering wheel it has a lose parts inside keep giving a weird noise and the second issue the gas smell inside the cabin if you stop the vehicle on hot day and the ac running they are a very bad gas smell coming inside the cabin throw the ac vents i looked on this issue…
2023 Mitsubishi Outlander · Steering · filed with NHTSA Aug 10, 2024 · ODI 11607670
The contact owns a 2018 Mitsubishi Mirage. The contact stated that while driving 40 MPH, the contact became aware from the side view mirror that the rear driver’s side hubcap had detached from the wheel of the vehicle. The contact stated that the front passenger’s side and rear passenger’s side hubcaps had also detached.
2018 Mitsubishi Mirage · Wheels · filed with NHTSA Jun 17, 2026 · ODI 11744796
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the steering
Source: same model, same component group9 other manufacturer communications filed against these Mitsubishi models under the same component group (steering), newest first. The eight newest are listed; the rest are on the Mitsubishi list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| TIN-25-37-001 | Service bulletin | Nov 24, 2025 | This Technical Information Notice informs dealers that MMNA is investigating reports of noise and vibration during the steering operation. |
| TECH TALK 287 | Other | Jul 24, 2025 | Tech Talk is a service newsletter that was sent out to dealers. It covers various topics and reviews the previous months publications. |
| TIN-25-52-001 | Service bulletin | Jul 14, 2025 | This Technical Information Notice informs dealers the steps to follow during customer interactions and vehicle inspections regarding the pee… |
| TSB-23-33-002REV3 | Service bulletin | Apr 4, 2025 | This Revised Technical Service Bulletin provides instructions to replaced the strut bearing and sping with countermeasure parts when front s… |
| TSB-23-33-002REV2 | Service bulletin | Nov 5, 2024 | This Revised Technical Service Bulletin provides direction when front strut noise is heard while turning the steering wheel. |
| TSB-24-37-003 | Service bulletin | Oct 21, 2024 | Service Manual Revision -This Technical Service Bulletin provides steering lock bolt changes for the steering column shaft disassembly and a… |
| TSB-24-37-001REV | Service bulletin | Aug 12, 2024 | This Technical Service Bulletin provides instructions on how to resolve a noise heard and vibration felt during steering wheel operation. |
| TSB-24-37-001 | Service bulletin | Mar 4, 2024 | This Technical Service Bulletin provides instructions on how to resolve a noise heard and vibration felt during steering wheel operation. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Mitsubishi, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Mitsubishi TIN-21-37-001REV a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the TIN-21-37-001REV repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Mitsubishi warranty extension on file lists the ones Mitsubishi has filed.
Which vehicles does TIN-21-37-001REV cover?
The manufacturer filed it against 21 model years: 2023 Mitsubishi Eclipse Cross, 2022 Mitsubishi Eclipse Cross, 2020 Mitsubishi Eclipse Cross, 2019 Mitsubishi Eclipse Cross, 2018 Mitsubishi Eclipse Cross, 2023 Mitsubishi Mirage and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.