Mitsubishi bulletin TSB-24-37-001REV
What it saysThis Technical Service Bulletin provides instructions on how to resolve a noise heard and vibration felt during steering wheel operation. NHTSA’s full summary ↓
Mitsubishi filed this with NHTSA as a service bulletin dated Aug 12, 2024, received Sep 7, 2024, about the steering. It names 3 model years (2022–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis Technical Service Bulletin provides instructions on how to resolve a noise heard and vibration felt during steering wheel operation.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| TSB-24-37-001REV | Service bulletin | Aug 12, 2024 | 11007476 |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 3 model years this bulletin names have filed 315 complaints with NHTSA since 2015.
I took this car 2 times to the dealership about the same issue the steering wheel it has a lose parts inside keep giving a weird noise and the second issue the gas smell inside the cabin if you stop the vehicle on hot day and the ac running they are a very bad gas smell coming inside the cabin throw the ac vents i looked on this issue…
2023 Mitsubishi Outlander · Steering · filed with NHTSA Aug 10, 2024 · ODI 11607670
I was driving my vehicle, the roads were snowy so was traveling slowly. I attempted to slow down a little more, when I pushed on the brake there was absolutely no response, usually you can feel and even hear the brakes (abs) functioning, there was nothing.
2024 Mitsubishi Outlander · Steering · filed with NHTSA Dec 2, 2025 · ODI 11702513
Car suddenly freezes and no system works. Won’t start, shift, whole electric system gone. Happened several times. Very dangerous and dealer has no idea what’s wrong. Can’t get anyone at Mitsubishi to respond. Only had car 6 months and it has $36,000 miles
2022 Mitsubishi Outlander · Steering · filed with NHTSA Apr 10, 2024 · ODI 11582220
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the steering
Source: same model, same component group8 other manufacturer communications filed against the Mitsubishi Outlander under the same component group (steering), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| TIN-25-37-001 | Service bulletin | Nov 24, 2025 | This Technical Information Notice informs dealers that MMNA is investigating reports of noise and vibration during the steering operation. |
| TECH TALK 287 | Other | Jul 24, 2025 | Tech Talk is a service newsletter that was sent out to dealers. It covers various topics and reviews the previous months publications. |
| TIN-25-52-001 | Service bulletin | Jul 14, 2025 | This Technical Information Notice informs dealers the steps to follow during customer interactions and vehicle inspections regarding the pee… |
| TSB-23-33-002REV3 | Service bulletin | Apr 4, 2025 | This Revised Technical Service Bulletin provides instructions to replaced the strut bearing and sping with countermeasure parts when front s… |
| TSB-23-33-002REV2 | Service bulletin | Nov 5, 2024 | This Revised Technical Service Bulletin provides direction when front strut noise is heard while turning the steering wheel. |
| TSB-24-37-001 | Service bulletin | Mar 4, 2024 | This Technical Service Bulletin provides instructions on how to resolve a noise heard and vibration felt during steering wheel operation. |
| TIN21-37-001REV3 | Service bulletin | Jan 29, 2024 | This Revised Technical Information Notice provides dealers with the requirements needed to be entered into the Photo Required Condition & Pr… |
| TIN-21-37-001REV | Service bulletin | Jan 12, 2023 | This Technical Information Notice was sent to dealers informing them of the photo requirement for claims when performing a wheel alignment c… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Mitsubishi, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Mitsubishi TSB-24-37-001REV a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the TSB-24-37-001REV repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Mitsubishi warranty extension on file lists the ones Mitsubishi has filed.
Which vehicles does TSB-24-37-001REV cover?
The manufacturer filed it against 3 model years: 2024 Mitsubishi Outlander, 2023 Mitsubishi Outlander, 2022 Mitsubishi Outlander. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.