Mercedes-Benz bulletin OTA - 25P5497847
Mercedes-Benz filed this with NHTSA as a over-the-air update dated Jul 11, 2025, about the electrical system. It names 26 model years (2019–2023). A over-the-air update is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationMercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the MBUX system software does not correspond with the latest series production configuration. The MBUX system will receive an OTA update that includes general product improvements and robustness enhancements for the “Live Traffic Information� and “Point of Interest� (POI) features. MBUSA will conduct an OTA service campaign. Remote software updates are automatically downloaded and installed in the customer’s vehicle free of charge and do not require a dealer visit.
Document filed under this number
| Document | Kind | Dated | NHTSA id |
|---|---|---|---|
| OTA - 25P5497847 | Over-the-air update | Jul 11, 2025 | 11020675 |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5; the full text comes from the manufacturer or a dealer. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. Quote it at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Common questions
Source: NHTSA, 49 CFR 579.5Is Mercedes-Benz OTA - 25P5497847 a recall?
No. A over-the-air update is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the OTA - 25P5497847 repair free?
A over-the-air update is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does OTA - 25P5497847 cover?
The manufacturer filed it against 26 model years: 2023 Mercedes-Benz CLS-Class, 2022 Mercedes-Benz CLS-Class, 2021 Mercedes-Benz CLS-Class, 2020 Mercedes-Benz CLS-Class, 2019 Mercedes-Benz CLS-Class, 2023 Mercedes-Benz E-Class and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.