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Manufacturer communication · Service bulletin

Mercedes-Benz bulletin LI27.60-P-080167

What it saysComplaint The vehicle cannot disengage “P” (Park), and a red warning message appears in the instrument cluster. NHTSA’s full summary ↓

Mercedes-Benz filed this with NHTSA as a service bulletin dated Feb 12, 2026, received Feb 13, 2026, about the power train. It names 20 model years (2018–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Complaint The vehicle cannot disengage “P” (Park), and a red warning message appears in the instrument cluster. Cause Only vehicles with transmission NAG3C 725.0 and engine M264 with transmission software version 19A/B are affected. (see attachments for how to verify software level) Excessive pressure in the disengaging clutch during monitoring of the parking lock (see attachments for diagram). Various parking lock monitoring errors and R/D monitoring errors occur, only with engine M264 and software versions 19A and 19B. Remedy Perform IPR and check for available VGS control unit software (see parts list for part numbers). If no software is available, AND vehicle has the latest software: 1. Perform special procedure "Resetting of adaptation values 'Park Pawl'" Only perform this special procedure if there is NO available software for the VGS control unit. If software is available: 1. Update the control unit, clear faults, then reevaluate the concern.

Kind Service bulletin Manufacturer date Feb 12, 2026 Received by NHTSA Feb 13, 2026 Components Power Train

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
LI27.60-P-080167Service bulletinFeb 12, 202611028813PDF, 321 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 20 model years this bulletin names have filed 1,127 complaints with NHTSA since 2015. 40 of them name Power Train — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

The vehicle is shifting into neutral when putting it into drive. I was told the transmission valve body broke and transmission control unit for 9-speed transmission (VGS) has to be replaced. The fault codes include P073E00, gear cannot be engaged, and U012600, Communication with the steering column module has a malfunction.

2019 Mercedes-Benz GLE-Class · Power Train · filed with NHTSA Sep 19, 2026 · ODI 11765524

Engine misfires, lower engine power, and a lit check engine/Malfunction Indicator Lamp. Mercedes-Benz issued an Emission Service Campaign (No. My VIN was not included in the recall campaign but my vehicle is experiencing these exact symptoms as referenced in the first sentence. My vehicle has 48,000 miles

2021 Mercedes-Benz E-Class · Power Train · filed with NHTSA Aug 8, 2026 · ODI 11755689

The engine-driven vacuum pump and turbocharger boost-control vacuum system malfunctioned. The vehicle developed insufficient vacuum to the boost-control system, resulting in a P0299 turbocharger underboost fault and reduced engine power. The vehicle is available for inspection upon request.

2021 Mercedes-Benz GLC-Class · Power Train · filed with NHTSA Jul 2, 2026 · ODI 11747935

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the power train

Source: same model, same component group

45 other manufacturer communications filed against these Mercedes-Benz models under the same component group (power train), newest first. The eight newest are listed; the rest are on the Mercedes-Benz list.

NumberKindDatedNHTSA’s summary
LI27.00-P-073124Service bulletinSep 26, 2026Complaint Customer complaints relating to automatic transmission 725.0 (NAG3 Classic /9G‑TRONIC automatic transmission) and 725.1…
NCU - 2026080002Service campaignSep 25, 2026Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the transmission control unit…
LI35.31-P-080353Service bulletinSep 14, 2026Complaint Whining / humming noises (described as foghorn‑like) from the drivetrain in the rear axle area during cornering. (figure 1) On the…
LI27.10-P-075869Service bulletinSep 14, 2026Complaint Only vehicles with a variable transfer case are affected. This can be identified through control unit N45 or N15/7 in the quick te…
LI 27.10-P-080851Service bulletinAug 29, 2026Complaint Intermittent shift feel or thud/clunk noise perceived, such as a brief jerk or transmission reaction during certain driving situat…
LI27.60-P-076554Service bulletinAug 26, 2026Complaint • Harsh 1‑2, 2‑3, and/or 3‑4 shift • Jerky shifting • Jolting when accelerating from stop Cause Insufficient software application…
LI27.00-P-075630Service bulletinAug 5, 2026Complaint This document is intended as a pre-case diagnostic reference for transmission related concerns. It will also ensure that if a case…
LI27.00-P-080840Service bulletinAug 4, 2026Complaint Mercedes-Benz USA is currently experiencing limited availability of transmission fluid specification ATF 236.17 due to a global su…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Mercedes-Benz, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Mercedes-Benz LI27.60-P-080167 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the LI27.60-P-080167 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Mercedes-Benz warranty extension on file lists the ones Mercedes-Benz has filed.

Which vehicles does LI27.60-P-080167 cover?

The manufacturer filed it against 20 model years: 2023 Mercedes-Benz C-Class, 2022 Mercedes-Benz C-Class, 2021 Mercedes-Benz C-Class, 2020 Mercedes-Benz C-Class, 2019 Mercedes-Benz C-Class, 2018 Mercedes-Benz C-Class and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.