Mercedes-Benz service campaign 2024040001
What it saysMercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2023-2024 C-Class, CLE, E-Class, EQE, EQS, GLC, GLE, GLS, GT, S-Class, and SL vehicles (205, 206, 236, 213, 214, 238, 294… NHTSA’s full summary ↓
Mercedes-Benz filed this with NHTSA as a service campaign dated May 11, 2024, received May 29, 2024, about the wheels — 1 document under this number: NCU - 2024040001. It names 38 model years across Mercedes-Benz and Mercedes-Maybach (2023–2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
One page for every brand it was filed under. Each brand’s bulletins: Mercedes-Benz · Mercedes-Maybach.
Get the next Mercedes-Benz bulletin for your model by email Weekly, only when something new is filed. Nothing else; one-click unsubscribe.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationPicked out of NHTSA’s summary below, word for word. The document itself is the record, and the dealer checks the VIN.
Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2023-2024 C-Class, CLE, E-Class, EQE, EQS, GLC, GLE, GLS, GT, S-Class, and SL vehicles (205, 206, 236, 213, 214, 238, 294, 295, 296, 297, 253, 167, 290, 223, 232 platform), the tire sealant bottle may not meet specifications. The possibility exists that the tire sealant bottle may leak within the installation location. MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will replace the TIREFIT bottle in the trunk.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| NCU - 2024040001 | Service campaign | May 11, 2024 | 11000519 | PDF, 607 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themMercedes-Benz 32 model years
Also filed against model years this site has no page for: 2024 Mercedes-Benz AMG C63 S E; 2023 Mercedes-Benz AMG E53E; 2024 Mercedes-Benz AMG GT53E; 2024 Mercedes-Benz AMG SL53E; 2024 Mercedes-Benz AMG SL63 S E; 2023 Mercedes-Benz CLE 300; 2023 Mercedes-Benz CLE 450; 2024 Mercedes-Benz Redundant EQE 350; 2023 Mercedes-Benz Redundant EQE 350 4MATIC; 2023 Mercedes-Benz Redundant EQS 450; 2024 Mercedes-Benz Redundant EQS 450.
Mercedes-Maybach 6 model years
Also filed against: 2024 Mercedes-Maybach EQS SUV 680 4MATIC; 2023 Mercedes-Maybach GLS 600 4MATIC; 2023 Mercedes-Maybach S 580 4MATIC; 2024 Mercedes-Maybach S 580 4MATIC; 2023 Mercedes-Maybach S 680; 2024 Mercedes-Maybach S 680.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Email me new Mercedes-Benz bulletins for one of these models
A weekly email, sent only in a week when Mercedes-Benz files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 21 model years this bulletin names have filed 449 complaints with NHTSA since 2015. 5 of them name Wheels — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
At vehicle mileage 11,308 with original tires and traveling at highway speed of approximately 70 miles per hour on an interstate highway, the right rear tire suffered a catastrophic, sudden blowout. The loss of control placed the vehicle and its occupants in immediate danger of collision with surrounding highway traffic.
2024 Mercedes-Benz EQS · Wheels · filed with NHTSA Aug 12, 2026 · ODI 11756434
During normal driving, Pirelli tires have bubbles, resulting in air leakage. Tires will eventually run flat. Pirelli tires installed on new vehicle cannot support the weight of the vehicle
2024 Mercedes-Benz EQE · Wheels · filed with NHTSA Aug 9, 2024 · ODI 11607620
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the wheels
Source: same model, same component group5 other manufacturer communications filed against these Mercedes-Benz models under the same component group (wheels), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| LI40.10-P-059248 | Service bulletin | Jul 21, 2026 | Complaint Crackling and cracking noise from the outer wheel on the front axle when cornering Cause The noise is generated by a micromovement… |
| LI40.10-P-061032 | Service bulletin | May 15, 2026 | Complaint Noises at the front axle when cornering or maneuvering (video files attached) Note: Save video files locally and play them with Wi… |
| NCU - 2026040005 | Service campaign | Apr 25, 2026 | Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2025 CLE… |
| LI40.15-P-079038 | Service bulletin | Mar 18, 2025 | Complaint Red TPMS warning message in instrument cluster with "Check Tire" despite correctly set tire inflation pressures… |
| CL - 2024040001 | Other | May 2, 2024 | An authorized Mercedes-Benz dealer will replace the TIREFIT bottle in the trunk of your vehicle, free of charge. The bottle may potentially… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Mercedes-Benz and Mercedes-Maybach, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Mercedes-Benz 2024040001 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 2024040001 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does 2024040001 cover?
The manufacturer filed it against 38 model years across 2 brands (Mercedes-Benz and Mercedes-Maybach): 2024 Mercedes-Benz AMG GT, 2023 Mercedes-Benz AMG GT, 2024 Mercedes-Benz C-Class, 2023 Mercedes-Benz C-Class, 2024 Mercedes-Benz CLE-Class, 2024 Mercedes-Benz E-Class and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.