Mazda bulletin SA-032-26
What it saysThis SA supersedes the previously issued SA(s) listed below. NHTSA’s full summary ↓
Mazda filed this with NHTSA as a service bulletin dated May 2, 2026, received Jun 4, 2026, about the fuel/propulsion system. It names 25 model years (2019–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-011/25 10/16/25 and 02/27/25 DESCRIPTION Some customers will report that their fuel door (AKA, fuel filler door, fuel lid, and fuel-filler lid) was stuck closed and would not open to refuel the vehicle. Follow the repair steps below unless the conditions outlined in TSB 09-007/25 - FUEL-FILLER LID PANEL IS DEFORMED for 2019-2025 Mazda3 and 2020-2025 CX-30 are present. REPAIR PROCEDURE 1. Check for pry marks around the door opening. Are there any pry marks? YES: This is due to outside influence and is not covered by Mazda warranty. NO: Continue to the next step. 2. Check the fuel door lock operation. a. Lock the doors and verify if the fuel door lock is locking. NOTE: The default setting is a 90-second delay after the doors lock, but the customer can set that to 0, 30, 60, 90, or 120 seconds. b. Unlock the doors and verify if the fuel door lock is unlocking. NOTE: There is no delay to this function, but the fuel door must be locked to confirm it is unlocking. See the lock note above. Is the fuel door lock operation working correctly? YES: The fuel door repair IS NOT covered by Mazda warranty. The fuel door lock is OK and the door was damaged because the vehicle was not unlocked. NO: The fuel door repair IS covered by Mazda warranty. The fuel door lock is NOT OK and damage to the door was done in order to access the lock. NOTE: If the door was already broken when it arrived at the dealership, Mazda will pay for the fuel door repair under warranty if the vehicle does NOT have an emergency release. Mazda will NOT pay for the fuel door under warranty if it has an emergency release.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SA-032-26 | Service bulletin | May 2, 2026 | 11033445 | PDF, 151 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 25 model years this bulletin names have filed 1,240 complaints with NHTSA since 2015. 24 of them name Fuel/Propulsion System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
fuel door assembly has come loose from body. It looks like the clips that hold it in place have become worn or loose by the weight of the gas nozzle or by the fact that the gas door will not close correctly and car wash machine has made it looser and it appears to not shut all the way, and the body colored panel has fallen off as a…
2024 Mazda CX-30 · Fuel/Propulsion System · filed with NHTSA May 16, 2026 · ODI 11738294
Cruise control surges beyond normal limits, has tried to take curves on exits so fast the tires slide and I have to slam on the brakes. Also, when pulling out from behind a car, the cruise control kicks in too fast and is flying toward stopped cars, and I have to use the brake to stop it or rear-end the car in front of me.
2025 Mazda CX-50 · Fuel/Propulsion System · filed with NHTSA Jun 5, 2026 · ODI 11742406
The fuel filler door on my 2026 Mazda CX-50 Hybrid premium was defective and would not open due to a sticking fuel tank shut-off valve -- a documented known issue across the 2023 through 2025 CX-50 lineup. The vehicle was delivered brand new with this pre-existing defect without disclosure.
2026 Mazda CX-50 · Fuel/Propulsion System · filed with NHTSA Oct 21, 2026 · ODI 11772692
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the fuel/propulsion system
Source: same model, same component group9 other manufacturer communications filed against these Mazda models under the same component group (fuel/propulsion system), newest first. The eight newest are listed; the rest are on the Mazda list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| SA-035-26 | Service bulletin | May 20, 2026 | DESCRIPTION When refueling, you may occasionally notice: A gurgling sound from the fuel filler neck. The gas dispenser nozzle clicks off bef… |
| SA-023-26 | Service bulletin | Apr 11, 2026 | This Service Alert supersedes the previously issued M-Tip(s) listed below. The changes are noted in Red text. MT-003/22 03/02/22 DESCRIPTION… |
| SA-013-25a | Service bulletin | Sep 13, 2025 | Regarding previous Service Alert "Fuel Gauge Inaccurate / Distance To Empty (DTE) Erratic / Engine No Start" issue. This SA has been replace… |
| SA-013-25 | Service bulletin | Feb 28, 2025 | Some customers may experience an inacurrate fuel gauge: Rapid fuel level drop when fuel guage is below 1/4. • Distance to empty reading… |
| CSP12 | Warranty extension | Nov 18, 2024 | CUSTOMER SERVICE PROGRAM CSP12 - DENSO LOW-PRESSURE FUEL PUMP CUSTOMER SERVICE PROGRAM WARRANTY EXTENSION: Attention ALL Mazda Dealers: Thi… |
| SA-042-24 | Service bulletin | Jul 26, 2024 | Some customers will report that their fuel filler lid (door) was stuck closed and would not open to refuel the vehicle. The fuel door may or… |
| 09-013-24 | Service bulletin | Feb 22, 2024 | Some customers may complain that the fuel level gauge needs a long time to show the correct level after refueling. This may be caused by imp… |
| 01-012-23 | Service bulletin | Dec 19, 2023 | Some vehicles may exhibit a high-frequency noise from the fuel pump. When the fuel temperature is high, vaporization may occur in the return… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Mazda, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Mazda SA-032-26 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SA-032-26 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Mazda warranty extension on file lists the ones Mazda has filed.
Which vehicles does SA-032-26 cover?
The manufacturer filed it against 25 model years: 2026 Mazda CX-30, 2025 Mazda CX-30, 2024 Mazda CX-30, 2023 Mazda CX-30, 2022 Mazda CX-30, 2021 Mazda CX-30 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.