Lexus bulletin L-SB-0030-24
What it saysSome 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. NHTSA’s full summary ↓
Lexus filed this with NHTSA as a service bulletin dated Jun 21, 2024, received Jul 23, 2024, about the structure — 2 documents under this number. It names 97 model years (2016–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationSome 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| L-SB-0030-24 | Service bulletin | Jun 21, 2024 | 11005121 | |
| L-SB-0030-24 | Service bulletin | Jun 21, 2024 | 11005063 |
What the document itself lists
Labour operation and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 743991 | Odor Remediation (Dealer Performed) * ** 66 *** ZZ Utilize the Electronic Flat Rate… | 8.14 hrs |
Read by machine from the document NHTSA serves (9 pages), read Sep 30, 2026. A part number is shown only where it matches Lexus’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
Find the body for the 2017 CT →Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
Model years it names
Source: as the manufacturer filed themand 54 more on this site: 2018 Lexus LC, 2024 Lexus LS, 2023 Lexus LS, 2022 Lexus LS, 2021 Lexus LS, 2020 Lexus LS, 2019 Lexus LS, 2018 Lexus LS, 2016 Lexus LS, 2024 Lexus LX, 2023 Lexus LX, 2022 Lexus LX, 2021 Lexus LX, 2020 Lexus LX, 2019 Lexus LX, 2018 Lexus LX, 2017 Lexus LX, 2016 Lexus LX, 2024 Lexus NX, 2023 Lexus NX, 2022 Lexus NX, 2021 Lexus NX, 2020 Lexus NX, 2019 Lexus NX, 2018 Lexus NX, 2017 Lexus NX, 2016 Lexus NX, 2024 Lexus RC, 2023 Lexus RC, 2022 Lexus RC, 2021 Lexus RC, 2020 Lexus RC, 2019 Lexus RC, 2018 Lexus RC, 2017 Lexus RC, 2016 Lexus RC, 2024 Lexus RX, 2023 Lexus RX, 2022 Lexus RX, 2021 Lexus RX, 2020 Lexus RX, 2019 Lexus RX, 2018 Lexus RX, 2017 Lexus RX, 2016 Lexus RX, 2024 Lexus RZ, 2023 Lexus RZ, 2024 Lexus TX, 2024 Lexus UX, 2023 Lexus UX, 2022 Lexus UX, 2021 Lexus UX, 2020 Lexus UX, 2019 Lexus UX.
Also filed against model years this site has no page for: 2016 Lexus LFA; 2017 Lexus LFA; 2024 Lexus NON-Existant UX.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 94 model years this bulletin names have filed 1,477 complaints with NHTSA since 2015. 50 of them name Structure — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
Fagan rousseau reporting 05-06-2017 vehicle in storage in a show room Lexus 13025 w dodge st, omaha ne, no ne title no shipping import papers in drivers seat belt range , no insurance card in glove box, no DOT tire number listed with purchase papers, warranty covers once a month air inspection of vavle stem losing air, epa= filters for…
2017 Lexus CT · Structure · filed with NHTSA May 6, 2017 · ODI 10983858
I was driving down the highway at 70 mph and it was windy at the same time. Out of no where my sunroof window exploded shattering the glass. Luckily I usually keep the cover close. It sounded a gun shot that went off. There was nothing around me that would come down and break the window of the sunroof. It just happened out of no where
2018 Lexus IS · Structure · filed with NHTSA Apr 7, 2022 · ODI 11460066
I am reporting a recurring front bumper cracking and separation issue on my Lexus IS 500. A crack developed at the front bumper seam directly adjacent to the passenger-side headlight assembly. The crack originates at the bumper mounting/retention area near the headlamp and appears to be stress-related rather than impact-related.
2023 Lexus IS · Structure · filed with NHTSA Feb 13, 2026 · ODI 11717863
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the structure
Source: same model, same component group27 other manufacturer communications filed against these Lexus models under the same component group (structure), newest first. The eight newest are listed; the rest are on the Lexus list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| L-SB-0049-25 REV1 | Service bulletin | Sep 10, 2026 | Some 2024 – 2026 model year TX 350, TX 500h, and TX 500h+ vehicles may exhibit a condition where the fuel lid may not open when the release… |
| L-SB-0008-26 | Service bulletin | Apr 14, 2026 | Some 2024 – 2025 model year NX 250, NX 350, and NX 350h North American Produced vehicles may exhibit a consistent/repeatable tick/abnormal n… |
| L-SB-0013-25 REV1 | Service bulletin | Feb 7, 2026 | Some 2024 model year GX 550 vehicles may exhibit an abnormal hood fluttering and/or vibration while driving 25 mph or higher. The mastic bet… |
| L-SB-0030-24 REV2 | Service bulletin | Dec 15, 2025 | Some 2005 – 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the pro… |
| 23LD01 | Service campaign | Dec 5, 2025 | 23LD01 Expired on November 30, 2025 TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN 23LD01 TOW CONVERTER NOT INSTALLED CERTAIN 2021 MODE… |
| L-SB-0049-25.PDF | Service bulletin | Nov 10, 2025 | Some 2024 – 2026 model year TX 350, TX 500h, and TX 500h+ vehicles may exhibit a condition where the fuel lid may not open when the release… |
| L-SB-0042-24 REV1 | Service bulletin | Jun 13, 2025 | Some 2024 model year GX 550 vehicles equipped with the refresh seat function may exhibit a condition where the front passenger seat massager… |
| L-SB-0013-25 | Service bulletin | Feb 8, 2025 | Some 2024 model year GX 550 vehicles may exhibit an abnormal hood fluttering and/or vibration while driving 25 mph or higher. The mastic bet… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Lexus, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Lexus L-SB-0030-24 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the L-SB-0030-24 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Toyota warranty extension on file lists the ones Toyota has filed.
Which vehicles does L-SB-0030-24 cover?
The manufacturer filed it against 97 model years: 2017 Lexus CT, 2016 Lexus CT, 2024 Lexus ES, 2023 Lexus ES, 2022 Lexus ES, 2021 Lexus ES and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.