Lexus bulletin L-SB-0001-24
What it saysTSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. NHTSA’s full summary ↓
Lexus filed this with NHTSA as a service bulletin dated Jan 24, 2024, received Mar 4, 2024, about the equipment. It names 12 model years (2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationTSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance are required in order to ensure proper operation and optimal battery life.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| L-SB-0001-24 | Service bulletin | Jan 24, 2024 | 10251072 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themAlso filed against model years this site has no page for: 2025 Lexus NON-Existant UX.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 11 model years this bulletin names have filed 103 complaints with NHTSA since 2015. 19 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
Our 19-month old Lexus NX450h with under 7,000 miles on it was not driven for a week. When we went to start the vehicle this morning, the car would not unlock via the keyfob, credit card key or app. The car required AAA to open the doors and jump start it. This is a very common failure with the 12-volt battery in the Lexus NX hybrids.
2025 Lexus NX · Electrical System · filed with NHTSA Aug 15, 2026 · ODI 11757206
The contact owns a 2025 Lexus RX350. The contact stated that while driving at an undisclosed speed, the vehicle suddenly stopped and the "BRAKE" warning light was illuminated with the accelerator pedal depressed. The vehicle was taken to the dealer, where it was diagnosed as not having a malfunction in the collision avoidance system.
2025 Lexus RX · Electrical System · filed with NHTSA Oct 26, 2026 · ODI 11773747
The contact owns a 2025 Lexus LS 450H+. The contact stated that while the vehicle was parked and turned off at the Stonebrook Medical Center, the contact exited the vehicle while her mother remained inside the vehicle; however, after returning to the vehicle, the contact was unable to unlock the vehicle using the key fob.
2025 Lexus LS · Electrical System · filed with NHTSA Oct 29, 2026 · ODI 11774516
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the equipment
Source: same model, same component group19 other manufacturer communications filed against these Lexus models under the same component group (equipment), newest first. The eight newest are listed; the rest are on the Lexus list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| L-SB-0069-23 | Service bulletin | Dec 21, 2024 | TSB: 2025 model year Lexus vehicles are equipped with driver side floor mat retaining hooks (clips) to secure the floor mat in the correct p… |
| L-SB-0019-23 Rev | Service bulletin | Dec 21, 2024 | TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines sho… |
| LSB004523 | Service bulletin | Dec 14, 2024 | TSB: Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas dese… |
| L-TT-0329-24 | Service bulletin | Mar 13, 2024 | TT: After the PC60 Hybrid T/A is installed in the vehicle it is necessary to perform Initializations and Registrations. Please refer to the… |
| 23LE05 NX450H+ M | Service bulletin | Mar 1, 2024 | TI: TECHNICAL INSTRUCTIONS FOR CUSTOMER SUPPORT PROGRAM 22TE09 HV FLOOR UNDER WIRE HARNESS AND REAR TRACTION MOTOR CABLE CORROSION CERTAIN… |
| 23LE05 NX350h MG | Service bulletin | Mar 1, 2024 | TI: TECHNICAL INSTRUCTIONS FOR CUSTOMER SUPPORT PROGRAM 23LE05 HV FLOOR UNDER WIRE HARNESS AND REAR TRACTION MOTOR CABLE CORROSION CERTA… |
| LSB005722 | Service bulletin | Feb 20, 2024 | TSB: Some 2018 ? 2022 model year Lexus vehicles equipped with the Enform? 2.0 Navigation System, require a Special Service Tool (SST) USB fl… |
| LSB000722 | Service bulletin | Feb 13, 2024 | TSB: A head unit software update is now available for some 2022 model year Lexus vehicles equipped with Lexus Multimedia… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Lexus, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Lexus L-SB-0001-24 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the L-SB-0001-24 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Toyota warranty extension on file lists the ones Toyota has filed.
Which vehicles does L-SB-0001-24 cover?
The manufacturer filed it against 12 model years: 2025 Lexus ES, 2025 Lexus GX, 2025 Lexus IS, 2025 Lexus LC, 2025 Lexus LS, 2025 Lexus NX and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.