Lexus bulletin LSB000722
What it saysTSB: A head unit software update is now available for some 2022 model year Lexus vehicles equipped with Lexus Multimedia (version 1020 or earlier). NHTSA’s full summary ↓
Lexus filed this with NHTSA as a service bulletin dated Feb 13, 2024, received Jun 21, 2022, about the equipment — 2 documents under this number. It names 4 model years (2022–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationTSB: A head unit software update is now available for some 2022 model year Lexus vehicles equipped with Lexus Multimedia (version 1020 or earlier). This update provides improved performance and capability for the following: ?User profile configuration and display ?Cloud Navigation and Intelligent Voice Assistant ?Mobile device connectivity ?On-screen display and system settings/configuration ?Security enhancements
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| LSB000722 | Service bulletin | Feb 13, 2024 | 10252248 | not found |
| LSB000722 | Service bulletin | Mar 21, 2022 | 10214327 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 4 model years this bulletin names have filed 49 complaints with NHTSA since 2015. 10 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The contact owns a 2023 Lexus ES 250. The contact stated that while driving approximately 40 MPH, the vehicle abruptly stalled. During the failure, the vehicle lost power brakes and power steering functionality, with the messages "High Power Consumption Temporarily Limited", "Braking Temporarily Disabled", and "Power Steering Temporarily…
2023 Lexus ES · Electrical System · filed with NHTSA Feb 17, 2026 · ODI 11718537
my vehicle was boought back under the California lemon lawyer today. It had repeated electrical failures in which the 12 V battery would fail. Lexus was never able to find out why but one occasion I could not exit the vehicle through the driver front door because the electrical and the backup mechanical did not work I exited thru the…
2022 Lexus NX · Electrical System · filed with NHTSA Oct 13, 2026 · ODI 11770939
All doors were closed and no warnings on the dash before I started driving and I made sure kids lock was engaged by checking the door lock status inside the vehicle because I had two kids sitting on the back seat with car seat installed.
2023 Lexus UX · Electrical System · filed with NHTSA Jul 1, 2023 · ODI 11529937
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the equipment
Source: same model, same component group15 other manufacturer communications filed against these Lexus models under the same component group (equipment), newest first. The eight newest are listed; the rest are on the Lexus list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| L-SB-0069-23 | Service bulletin | Dec 21, 2024 | TSB: 2025 model year Lexus vehicles are equipped with driver side floor mat retaining hooks (clips) to secure the floor mat in the correct p… |
| L-SB-0019-23 Rev | Service bulletin | Dec 21, 2024 | TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines sho… |
| 23LE05 NX450H+ M | Service bulletin | Mar 1, 2024 | TI: TECHNICAL INSTRUCTIONS FOR CUSTOMER SUPPORT PROGRAM 22TE09 HV FLOOR UNDER WIRE HARNESS AND REAR TRACTION MOTOR CABLE CORROSION CERTAIN… |
| 23LE05 NX350h MG | Service bulletin | Mar 1, 2024 | TI: TECHNICAL INSTRUCTIONS FOR CUSTOMER SUPPORT PROGRAM 23LE05 HV FLOOR UNDER WIRE HARNESS AND REAR TRACTION MOTOR CABLE CORROSION CERTA… |
| LSB005722 | Service bulletin | Feb 20, 2024 | TSB: Some 2018 ? 2022 model year Lexus vehicles equipped with the Enform? 2.0 Navigation System, require a Special Service Tool (SST) USB fl… |
| L-SB-0003-24 | Service bulletin | Feb 1, 2024 | TSB: Long-term or off-site storage requires special care to maintain vehicle condition. The following guidelines should be performed to mini… |
| L-SB-0001-24 | Service bulletin | Jan 24, 2024 | TSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include stora… |
| 23LJ01P3_TI_fina | Service bulletin | Oct 12, 2023 | TI: TECHNICAL INSTRUCTIONS FOR 23LJ01 Second Key Delivery Program Multiple Models and Model Years |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Lexus, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Lexus LSB000722 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the LSB000722 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Toyota warranty extension on file lists the ones Toyota has filed.
Which vehicles does LSB000722 cover?
The manufacturer filed it against 4 model years: 2023 Lexus ES, 2022 Lexus LX, 2022 Lexus NX, 2023 Lexus UX. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.