Lexus bulletin LSB005722
What it saysTSB: Some 2018 ? 2022 model year Lexus vehicles equipped with the Enform? 2.0 Navigation System, require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. NHTSA’s full summary ↓
Lexus filed this with NHTSA as a service bulletin dated Feb 20, 2024, received Apr 1, 2024, about the equipment. It names 31 model years (2018–2022). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationTSB: Some 2018 ? 2022 model year Lexus vehicles equipped with the Enform? 2.0 Navigation System, require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update, however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the expiration date of the dynamic subscription (stored in the head unit), must be checked. If the expiration date has not passed, a license key may be generated without the purchase of an activation card number (ACN). Updating the map without the use of an ACN is considered an Embedded Navigation Update (refer to pg. 10) and performing this update does not extend the subscription to dynamic map services. If the subscription period has expired, or is expiring within the next 90 days, it should be recommended to the customer to purchase an ACN. Utilizing an ACN, will initiate the Dynamic Navigation Update (refer to pg. 4). This Dynamic Navigation Update will perform the embedded navigation update and provide dynamic map services for a period of two years from the date that the Dynamic Navigation Update is performed. ACNs are provided in a pamphlet available through the normal parts ordering system. Follow the process in this bulletin to perform the update.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| LSB005722 | Service bulletin | Feb 20, 2024 | 10252258 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 31 model years this bulletin names have filed 489 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the equipment
Source: same model, same component group18 other manufacturer communications filed against these Lexus models under the same component group (equipment), newest first. The eight newest are listed; the rest are on the Lexus list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| L-SB-0069-23 | Service bulletin | Dec 21, 2024 | TSB: 2025 model year Lexus vehicles are equipped with driver side floor mat retaining hooks (clips) to secure the floor mat in the correct p… |
| L-SB-0019-23 Rev | Service bulletin | Dec 21, 2024 | TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines sho… |
| L-TT-0329-24 | Service bulletin | Mar 13, 2024 | TT: After the PC60 Hybrid T/A is installed in the vehicle it is necessary to perform Initializations and Registrations. Please refer to the… |
| 23LE05 NX450H+ M | Service bulletin | Mar 1, 2024 | TI: TECHNICAL INSTRUCTIONS FOR CUSTOMER SUPPORT PROGRAM 22TE09 HV FLOOR UNDER WIRE HARNESS AND REAR TRACTION MOTOR CABLE CORROSION CERTAIN… |
| 23LE05 NX350h MG | Service bulletin | Mar 1, 2024 | TI: TECHNICAL INSTRUCTIONS FOR CUSTOMER SUPPORT PROGRAM 23LE05 HV FLOOR UNDER WIRE HARNESS AND REAR TRACTION MOTOR CABLE CORROSION CERTA… |
| LSB000722 | Service bulletin | Feb 13, 2024 | TSB: A head unit software update is now available for some 2022 model year Lexus vehicles equipped with Lexus Multimedia… |
| L-SB-0003-24 | Service bulletin | Feb 1, 2024 | TSB: Long-term or off-site storage requires special care to maintain vehicle condition. The following guidelines should be performed to mini… |
| L-SB-0001-24 | Service bulletin | Jan 24, 2024 | TSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include stora… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Lexus, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Lexus LSB005722 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the LSB005722 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Toyota warranty extension on file lists the ones Toyota has filed.
Which vehicles does LSB005722 cover?
The manufacturer filed it against 31 model years: 2022 Lexus ES, 2021 Lexus ES, 2020 Lexus ES, 2019 Lexus ES, 2022 Lexus GX, 2022 Lexus IS and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.