Infiniti bulletin ITB19-013E
What it saysAutomatic emergency braking warning light blinking this bulletin has been amended. NHTSA’s full summary ↓
Infiniti filed this with NHTSA as a service bulletin dated Apr 13, 2024, received Jun 7, 2024, about the forward collision avoidance. It names 46 model years (2016–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationAUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| ITB19-013E | Service bulletin | Apr 13, 2024 | 11001187 | PDF, 409 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
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Model years it names
Source: as the manufacturer filed themand 5 more on this site: 2020 Infiniti QX80, 2019 Infiniti QX80, 2018 Infiniti QX80, 2017 Infiniti QX80, 2016 Infiniti QX80.
Also filed against model years this site has no page for: 2021 Infiniti QX60.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 45 model years this bulletin names have filed 888 complaints with NHTSA since 2015. 229 of them name Electrical System, Forward Collision Avoidance — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
I've had multiple instances of electrical "shorts" with the vehicle resulting in the sonar system setting off warnings while driving on the highway and having to be replaced twice; the driver mirror shorted and had to be replaced; for a period of months, I would put my belongings in the passenger seat of my vehicle and by the time I got…
2023 Infiniti QX60 · Electrical System · filed with NHTSA Oct 18, 2025 · ODI 11694243
This vehicle has been to the dealership five times for the car alarm will randomly go off. This issue is hard to replicate. In the final time that I took it to the dealer, I had a rental car and what we found is that when the car is parked and it’s locked and you pull in next to it. The car alarm will go off the car was never touched.
2022 Infiniti QX60 · Electrical System · filed with NHTSA Apr 1, 2026 · ODI 11728557
The locks on the car automatically keep locking all day long and drain my battery, I have had to have my car jump started and recently towed to Infiniti dealer and they are stating there have been known issues with this electrical problem with rain getting into the sunroof and deteriorating the lines that short out the other systems.
2018 Infiniti Q50 · Electrical System · filed with NHTSA Oct 21, 2024 · ODI 11621012
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the forward collision avoidance
Source: same model, same component group1 other manufacturer communication filed against these Infiniti models under the same component group (forward collision avoidance), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| ITB23-023A | Service bulletin | Feb 20, 2025 | AEB WARNING LIGHT IS ON WITH WARNING MESSAGES DISPLAYED ON COMBINATION METER APPLIED VEHICLES: 2015-2024 Q50 (V37) 2015-2018 Q50 Hybrid… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Infiniti, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Infiniti ITB19-013E a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the ITB19-013E repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does ITB19-013E cover?
The manufacturer filed it against 46 model years: 2024 Infiniti Q50, 2023 Infiniti Q50, 2022 Infiniti Q50, 2021 Infiniti Q50, 2020 Infiniti Q50, 2019 Infiniti Q50 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.