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Federal filingsHome›Bulletins›Genesis› 23-BD-002G
Manufacturer communication · Service bulletin

Genesis bulletin 23-BD-002G

What it saysThis bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. NHTSA’s full summary ↓

Genesis filed this with NHTSA as a service bulletin dated Jan 30, 2023, received Feb 2, 2023, about the visibility/wiper. It names 26 model years (2017–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensation inside the lamp assembly.

Kind Service bulletin Manufacturer date Jan 30, 2023 Received by NHTSA Feb 2, 2023 Components Visibility/Wiper

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
23-BD-002GService bulletinJan 30, 202310230903PDF, 499 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Email me new Genesis bulletins for one of these models

A weekly email, sent only in a week when Genesis files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 26 model years this bulletin names have filed 809 complaints with NHTSA since 2015. 4 of them name Visibility/Wiper — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

The contact owns a 2019 Genesis G70. The contact stated that the side view mirrors failed to open intermittently, causing the contact to manually open the mirror. The vehicle had not been taken to the dealer. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 17,000

2019 Genesis G70 · Visibility/Wiper · filed with NHTSA Jan 10, 2023 · ODI 11501028

The contact owns a 2019 Genesis G80. The contact stated that on one occasion while the vehicle was turned off, the driver’s door was slammed hard, and the driver’s side mirror popped out. The contact stated that on another occasion while turned off, the driver’s door was slammed, and the passenger’s side mirror popped out.

2019 Genesis G80 · Visibility/Wiper · filed with NHTSA Jun 27, 2024 · ODI 11597325

While driving at 75 MPH on interstate hwy, our sunroof spontaneously exploded. Sr was closed and no objects were seen or felt hitting the roof. No cars or trucks immediately in front of our car. Temp was about 65 f. Headliner was closed so minimal glass entered the cabin. No injuries, no other cars involved.

2017 Genesis G80 · Visibility/Wiper · filed with NHTSA Dec 1, 2019 · ODI 11283136

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the visibility/wiper

Source: same model, same component group

3 other manufacturer communications filed against these Genesis models under the same component group (visibility/wiper), newest first.

NumberKindDatedNHTSA’s summary
T84GService campaignApr 15, 2026Certain GV70 (JK1, JK1A), GV80 (JX1) and GV80 Coupe (JX1) vehicles may exhibit a loose windshield glass garnish seal. Technical Service Bull…
SERVICE CAMPAIGN T49GService campaignJul 2, 2024Certain 2023-24MY GV60 (JW1) vehicles may exhibit a condition where the outside mirrors do not correctly fold/unfold. Follow the procedure i…
23-BD-014GService bulletinAug 23, 2023This bulletin provides instructions on how to service the panoramic sunroof on certain G80 (RG3) vehicles that experience creaking or rattli…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Genesis, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Genesis 23-BD-002G a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 23-BD-002G repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Hyundai warranty extension on file lists the ones Hyundai has filed.

Which vehicles does 23-BD-002G cover?

The manufacturer filed it against 26 model years: 2023 Genesis G70, 2022 Genesis G70, 2021 Genesis G70, 2020 Genesis G70, 2019 Genesis G70, 2023 Genesis G80 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.