Genesis service campaign SERVICE CAMPAIGN T49G
What it saysCertain 2023-24MY GV60 (JW1) vehicles may exhibit a condition where the outside mirrors do not correctly fold/unfold. NHTSA’s full summary ↓
Genesis filed this with NHTSA as a service campaign dated Jul 2, 2024, received Aug 7, 2024, about the visibility/wiper — 1 document under this number: 24-01-052G. It names 2 model years (2023–2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
Certain 2023-24MY GV60 (JW1) vehicles may exhibit a condition where the outside mirrors do not correctly fold/unfold. Follow the procedure in this bulletin to update the LH/RH outside mirror controllers.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 24-01-052G | Service campaign | Jul 2, 2024 | 11006050 | PDF, 1,218 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 73 complaints with NHTSA since 2015.
On my way to work while sitting in stopped traffic on I-95 i heard a loud pop and saw that my rear windshield glass had shattered and was being held together by the tint. I was 1.5 miles from the car dealer and pulled into their service center.
2023 Genesis GV60 · Visibility/Wiper · filed with NHTSA Nov 15, 2024 · ODI 11625624
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the visibility/wiper
Source: same model, same component group1 other manufacturer communication filed against the Genesis GV60 under the same component group (visibility/wiper), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 23-BD-002G | Service bulletin | Jan 30, 2023 | This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytim… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Genesis, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Genesis SERVICE CAMPAIGN T49G a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SERVICE CAMPAIGN T49G repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does SERVICE CAMPAIGN T49G cover?
The manufacturer filed it against 2 model years: 2024 Genesis GV60, 2023 Genesis GV60. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: built 12 May 2023 – 11 Aug 2023 — the build date is on the certification label in the driver’s door jamb.