GM bulletin PIE0794E
What it saysThis engineering information (EI Lite) ends the need for gathering further information using the Field Product Reporting (FPR) App process for vehicles where customers comment on having oil leaking from the oil pan… NHTSA’s full summary ↓
GM filed this with NHTSA as a service bulletin dated Apr 14, 2025, received Jun 12, 2025, about the engine. It names 18 model years across Chevrolet, GMC, Buick and Cadillac (2020–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Chevrolet · GMC · Buick · Cadillac.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis engineering information (EI Lite) ends the need for gathering further information using the Field Product Reporting (FPR) App process for vehicles where customers comment on having oil leaking from the oil pan that drives a warrantable item type of repair on said vehicles.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| PIE0794E | Service bulletin | Apr 14, 2025 | 11019515 | PDF, 117 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themChevrolet 2 model years
GMC 4 model years
Buick 2 model years
Cadillac 10 model years
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 18 model years this bulletin names have filed 680 complaints with NHTSA since 2015. 125 of them name Engine — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
Engine problem loss of power intermittently no reverse. They replaced clutch parts seals, piston, rings, plates, and plates. Had Vehicle for about 22 days. Driving home after repairs completed. Cluster display- instrument panel went out. Called Dealer and Cadillac assistance. Says there nothing they can do until Cadillac releases a fix.
2024 Cadillac XT5 · Engine · filed with NHTSA Jun 24, 2024 · ODI 11596124
6700 miles on 2025 XT6 had an oil change a month ago. Noted red fluid leaking on driveway on 02-10-26. Immediately notified dealer. Brought car in 9:15 am 02-11-26 was informed at 10:00 am that the car is experiencing faulty transmission bolts and it will require lengthy repair including "dropping transmission to reach bolts." I have…
2025 Cadillac XT6 · Engine · filed with NHTSA Feb 11, 2026 · ODI 11717286
Same as in the other two complaints. At one year and approximately 5000 miles I personally did the first oil change. Car was approximately 3 quarts low on oil after draining the oil for the oil change. Filled up to manufacturers recommendation. Two months later and approximately 1000 miles on the car, the car was 1 quart low.
2024 Buick Envision · Engine · filed with NHTSA Apr 17, 2026 · ODI 11731843
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the engine
Source: same model, same component group129 other manufacturer communications filed against these GM models under the same component group (engine), newest first. The eight newest are listed; the rest are on the Chevrolet list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| N262570770-03 | Service campaign | Oct 16, 2026 | Certain vehicles may have a condition in which the thermal break tabs induce stress into the radiator causing a coolant leak. Dealers are t… |
| N262570770-02 | Service campaign | Sep 25, 2026 | Certain vehicles may have a condition in which the thermal break tabs induce stress into the radiator causing a coolant leak. Dealers are to… |
| N262570770-01 | Service campaign | Sep 18, 2026 | Certain vehicles may have a condition in which the thermal break tabs induce stress into the radiator causing a coolant leak. Dealers are to… |
| N262570770 | Service campaign | Sep 15, 2026 | Certain vehicles may have a condition in which the thermal break tabs induce stress into the radiator causing a coolant leak. Dealers are to… |
| N262568830 | Service campaign | Aug 4, 2026 | Certain vehicles listed above may have a condition in which the oil filter was not adequately tightened. Dealers are to check and tighten th… |
| N262546590-01 | Service campaign | Jul 15, 2026 | Certain vehicles listed above, may have a condition where coolant leaks from the radiator hose quick connect at the radiator inlet. This sp… |
| N262552610 | Service campaign | May 7, 2026 | Certain vehicles may have a condition that could cause the crankcase pressure sensor to fail. If this failure occurs, the Malfunction Indic… |
| N252540910 | Service campaign | Feb 25, 2026 | Service Update. Certain vehicles listed above may have a condition in which a quality issue with the engine was identified. Dealers will re… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Chevrolet, GMC, Buick and Cadillac, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is GM PIE0794E a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the PIE0794E repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every GM warranty extension on file lists the ones GM has filed.
Which vehicles does PIE0794E cover?
The manufacturer filed it against 18 model years across 4 brands (Chevrolet, GMC, Buick and Cadillac): 2025 Buick Envision, 2024 Buick Envision, 2025 Cadillac CT4, 2024 Cadillac CT4, 2025 Cadillac CT5, 2024 Cadillac CT5 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.