BMW bulletin B320223
BMW filed this with NHTSA as a service bulletin dated Jan 4, 2024, received Sep 25, 2023, about the steering — 2 documents under this number. It names 103 model years (2016–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationSITUATION Unusual noises occur only when operating the steering column in the axial direction. 1. A one-time thump sound at the start of movement Shortly after the steering column starts moving, retracting, or extending, a one-time thump noise is heard. See attached video V32 03 23 2. Humming noise while steering column extends in the axial direction. The sound is only heard when the steering column is extended, not when the steering column is retracted. When the steering column starts to move in the extended direction, the humming noise can be heard. See attached video V32 04 23
Documents filed under this number
| Document | Kind | Dated | NHTSA id |
|---|---|---|---|
| B320223 | Service bulletin | Jan 4, 2024 | 10249017 |
| B320223 | Service bulletin | Aug 1, 2023 | 10242691 |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5; the full text comes from the manufacturer or a dealer. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. Quote it at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themand 7 more model years on this site.
Also filed against model years this site has no page for: 2017 BMW 530E; 2019 BMW 540D; 2020 BMW 540D; 2022 BMW 540D; 2023 BMW 540D; 2020 BMW 550E; 2021 BMW 550E; 2020 BMW 640I; 2016 BMW 740E; 2017 BMW 740LE; 2018 BMW 740LE; 2019 BMW 740LE; 2020 BMW 740LE; 2016 BMW 740LI; 2017 BMW 740LI; 2018 BMW 740LI; 2019 BMW 740LI; 2020 BMW 740LI; 2021 BMW 740LI; 2022 BMW 740LI; 2019 BMW 745LE; 2020 BMW 745LE; 2021 BMW 745LE; 2022 BMW 745LE; 2019 BMW 750GS; 2016 BMW 750LI; 2017 BMW 750LI; 2018 BMW 750LI; 2019 BMW 750LI; 2020 BMW 750LI; 2021 BMW 750LI; 2022 BMW 750LI; 2016 BMW 750LXI; 2017 BMW 750LXI; 2016 BMW 750XI; 2017 BMW 750XI; 2019 BMW 840I; 2019 BMW 850GS; 2019 BMW 850I; 2023 BMW 850I; 2018 BMW B7 Alpina; 2019 BMW B7 Alpina; 2020 BMW B7 Alpina; 2021 BMW B7 Alpina; 2022 BMW M5; 2023 BMW M5; 2017 BMW M550I; 2021 BMW M760LI; 2022 BMW M760LI; 2020 BMW M8; 2021 BMW M8; 2022 BMW M8; 2023 BMW M8; 2024 BMW M8; 2021 BMW M850I; 2019 BMW M850XI.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Common questions
Source: NHTSA, 49 CFR 579.5Is BMW B320223 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the B320223 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does B320223 cover?
The manufacturer filed it against 103 model years: 2023 BMW 5 Series, 2022 BMW 5 Series, 2021 BMW 5 Series, 2020 BMW 5 Series, 2019 BMW 5 Series, 2018 BMW 5 Series and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.