BMW service campaign B320225
What it saysDelivery stop: steering shaft universal joint NHTSA’s full summary ↓
BMW filed this with NHTSA as a service campaign dated Feb 7, 2025, received Mar 3, 2025, about the steering. It names 5 model years (2025). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
DELIVERY STOP: STEERING SHAFT UNIVERSAL JOINT
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| B320225 | Service campaign | Feb 7, 2025 | 11014652 | PDF, 94 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 5 model years this bulletin names have filed 17 complaints with NHTSA since 2015. 1 of them name Steering — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the steering
Source: same model, same component group11 other manufacturer communications filed against these BMW models under the same component group (steering), newest first. The eight newest are listed; the rest are on the BMW list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| B320526 | Service bulletin | Aug 20, 2026 | “Cracking” noise might be heard when turning the steering wheel from lock to lock. See attached video V3202 26 EPS noise. |
| B320326 | Service bulletin | Apr 23, 2026 | “Groaning” noise from the EPS when the steering wheel is at the end stops. |
| B310426 | Service bulletin | Apr 23, 2026 | SITUATION When turning the steering wheel fully to the steering end stops, a ”groaning” noise can be perceived at the respective steering st… |
| B320123 | Service bulletin | Apr 6, 2026 | When turning the steering wheel while stationary or when driving on uneven roads; cracking, creaking, or knocking noises may be heard. |
| B320825 | Service bulletin | Sep 3, 2025 | When the steering column is adjusted inwards towards the instrument cluster, the noise may occur near thelimit position. |
| 0032680300 | Service campaign | May 2, 2025 | Parts of the steering shaft universal joint may have been joined together without having beengreased. As a result, there can be audible sque… |
| B320125 | Service bulletin | Jan 10, 2025 | Rumbling, groaning type noises from the EPS when the steering wheel is at the end stops. |
| B660923 | Service bulletin | Oct 23, 2024 | The customer states that one or more of the following situations may occur: 1. The availability of the Steering and Lane Control Assistant… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for BMW, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is BMW B320225 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the B320225 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does B320225 cover?
The manufacturer filed it against 5 model years: 2025 BMW 5 Series, 2025 BMW 7 Series, 2025 BMW M, 2025 BMW i5, 2025 BMW i7. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: 2025 BMW: built on or after 4 Sep 2024; G60 5 Series Sedan & i5 Sedan: built 4 Sep 2024 – 9 Dec 2024; G70 7 Series Sedan & i7 Sedan: built 17 Sep 2024 – 15 Nov 2024 — the build date is on the certification label in the driver’s door jamb.