Mitsubishi bulletin TIN-25-SR-002A
What it saysThis Technical Information Notice informs dealers that MMNA is investigating the field performance of certain liftgate gas springs outside the population of vehicles covered by Safety Recall No. NHTSA’s full summary ↓
Mitsubishi filed this with NHTSA as a service bulletin dated Oct 8, 2025, received Nov 8, 2025, about the structure. It names 7 model years (2016–2022). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis Technical Information Notice informs dealers that MMNA is investigating the field performance of certain liftgate gas springs outside the population of vehicles covered by Safety Recall No. SR-25-002.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| TIN-25-SR-002A | Service bulletin | Oct 8, 2025 | 11025235 |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 7 model years this bulletin names have filed 706 complaints with NHTSA since 2015. 88 of them name Structure — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
When it rains or after car wash gas fill compartment is full of water. There is no drain in there and the water sloshes around until it finally evaporates. Worried about water entering full tank. My guess is that they forgot to install a drain hole or tube. Sincerely
2016 Mitsubishi Outlander · Structure · filed with NHTSA Apr 7, 2019 · ODI 11194467
In depth: 2022 Mitsubishi Outlander body and structure problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the structure
Source: same model, same component group21 other manufacturer communications filed against the Mitsubishi Outlander under the same component group (structure), newest first. The eight newest are listed; the rest are on the Mitsubishi list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| TSB-26-51-001 | Service bulletin | Aug 19, 2026 | This Technical Service Bulletin provides instructions on how to verify by physical inspection that a replacement front bumper face is the co… |
| PB-DG-001-26 | Service bulletin | Jul 28, 2026 | This Parts Bulletin sent to dealers explains and corrects a mislabeling issue caused by a mid-cycle design change. |
| TSB-26-42A-002 | Service bulletin | Jul 21, 2026 | This revised Technical Service Bulletin provides guidance regarding hood flutter due to a non-reinforced hood and replacement under an exten… |
| TSB-26-52-002 | Service bulletin | Jul 16, 2026 | This Technical Service Bulletin sent to dealers explains the repair procedure for the front flap of the cup holder detaching. |
| TSB-26-66-001 | Service bulletin | Jun 18, 2026 | This Technical Service Bulletin sent to dealers provides guidance to assist dealers with inventory inspection, PDI checks, and customer comp… |
| WB2026-008 | Warranty extension | May 1, 2026 | This Warranty Bulletin sent to dealers, related to TSB-26-42A-002, details the warranty claim submission process and coverage application. |
| DEALER LETTER 260501 | Other | May 1, 2026 | This dealer letter informs dealers that MMNA is offering an extended warranty on 2022 Mitsubishi Outlander vehicles related to hood flutter. |
| CUSTOMER POSTCARD 260501 | Other | May 1, 2026 | This customer postcard sent to owners provides details about a settlement that has been reached in a class action lawsuit regarding the hood… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Mitsubishi, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Mitsubishi TIN-25-SR-002A a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the TIN-25-SR-002A repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Mitsubishi warranty extension on file lists the ones Mitsubishi has filed.
Which vehicles does TIN-25-SR-002A cover?
The manufacturer filed it against 7 model years: 2022 Mitsubishi Outlander, 2021 Mitsubishi Outlander, 2020 Mitsubishi Outlander, 2019 Mitsubishi Outlander, 2018 Mitsubishi Outlander, 2017 Mitsubishi Outlander and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.