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2021 Mercedes-Benz Metris

Van
0 EPA-rated configurations
Data refreshed 2026-09-11
F
Safety Signal
42 / 100 from the NHTSA recall record
Recalls1 critical7
Complaintsowner reports to NHTSA1
Crash ratingNHTSA overall—
20232022202120202019201820172016

The 2021 Mercedes-Benz Metris is a van; vehicles over 8,500 lb GVWR are not certified for fuel economy by the EPA, so this page is built from NHTSA's recall, complaint and investigation records. NHTSA lists 7 recall campaigns for this model year, 1 rated critical, which gives it a Safety Signal grade of F. Owners have filed 1 complaint, most often about the equipment.

Specs & fuel economy

Source: EPA fueleconomy.gov

No EPA fuel-economy record: the EPA does not certify vehicles over 8,500 lb GVWR. Recall, complaint and investigation data below come from NHTSA.

Factory warranty running out?

The 2021 Mercedes-Benz Metris is in the years where transmission, electronics and drivetrain repairs land on the owner. Compare extended-coverage quotes in about two minutes.

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Recalls (7)

Source: NHTSA recall database
▲high

Back Over Prevention

VS2GARPIN
43,422 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2020-2023 Mercedes-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."RiskA rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.FixDealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2GARPIN.
NHTSA campaign 25V463000reported Jul 11, 2025Daimler Vans USA, LLC
▲high

Fuel System, Gasoline

4790205
20,500 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2021 Freightliner Sprinter and 2021-2023 Mercedes-Benz Sprinter and Metris vehicles. The fuel pump may shutdown, which can result in a loss of drive power.RiskA loss of drive power can increase the risk of a crash.FixDealers will replace the fuel pump, free of charge. Owner notification letters were mailed November 1, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 4790205.
NHTSA campaign 23V444000reported Jun 26, 2023Daimler Vans USA, LLC
○minor

Electrical System

VS2SIMKOM/VS3SIMKOM
19,937 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.RiskA disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.FixThe communication module software will be updated through an Over-the-Air (OTA) update, or by a dealer, free of charge. Owner notification letters were mailed October 13, 2022. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2SIMKOM/VS3SIMKOM.
NHTSA campaign 22V360000reported May 20, 2022Daimler Vans USA, LLC
!critical

Fuel System, Gasoline

VS2KRAUCH
42,132 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2017-2022 Mercedes-Benz Metris vehicles. The connection of the upper and lower fuel hoses to the engine may be insecure, which can result in a fuel leak.RiskA fuel leak in the presence of an ignition source can increase the risk of a fire.FixDealers will inspect and repair the fuel hose connections, and replace the clamps and fuel hose, as necessary, free of charge. Owner notification letters were mailed May 5, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAUCH.
NHTSA campaign 22V134000reported Mar 8, 2022Daimler Vans USA, LLC
▲high

Service Brakes, Hydraulic

VS2BE42BRE
28,743 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2016-2021 Mercedes-Benz Metris vehicles. The brake fluid reservoir may be incorrectly mounted, which can allow it to detach.RiskA detached brake fluid reservoir can leak brake fluid, increasing the risk of a crash.FixDealers will inspect and repair the brake fluid reservoir mounting, as necessary, free of charge. Owner notification letters were mailed on May 2, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BE42BRE.
NHTSA campaign 22V066000reported Feb 8, 2022Daimler Vans USA, LLC
▲high

Seat Belts

VS2/VS3 KISIGUR
1,514 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter, Metris, and Freightliner Sprinter vehicles equipped with Automatic Locking Retractor (ALR) seat belt assemblies. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these assemblies fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."RiskAn unsecured child restraint system can increase the risk of injury during a crash.FixDealers will inspect and replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed on December 21, 2021. Owners may contact DVUSA's customer service at 1-877-762-8267.
NHTSA campaign 21V513000reported Jul 7, 2021Daimler Vans USA, LLC
▲high

Seats

VS2SITZNAT
4 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Metris vehicles equipped with an adjustable front passenger seat. The front passenger seat frame base may not have been welded properly.RiskAn improperly welded seat frame base may have reduced stability, which can increase the risk of injury to the occupant in a crash.FixDVUSA will notify owners, and dealers will replace the seat frame base, free of charge. DVUSA issued owners an interim notification on May 6, 2021. The recall began May 13, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZNAT.
NHTSA campaign 21V106000reported Feb 23, 2021Daimler Vans USA, LLC

Owner complaints

Source: NHTSA complaint database
1complaints filed

0 involved a crash · 0 a fire · 0 injuries · 0 deaths reported

Filed per year: 2025: 1

Most-cited components

Equipment1
Back Over Prevention1

What owners describe

“The contact owns a 2021 Mercedes-Benz Metris. The contact received notification of NHTSA Campaign Number: 25V463000 (Equipment, Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The d…”Sep 4, 2025 · Equipment · NHTSA owner report

Complaint counts are raw owner reports to NHTSA, not verified defects, and scale with how many were sold. Use them to spot patterns, not to rank.

Crash ratings

Source: NHTSA NCAP

NHTSA has not published 5-Star crash ratings for this model year.

Other Metris model years

D

2023 Mercedes-Benz Metris

4 recalls · 2 complaints

F

2022 Mercedes-Benz Metris

5 recalls · 9 complaints

F

2020 Mercedes-Benz Metris

8 recalls · 7 complaints

F

2019 Mercedes-Benz Metris

12 recalls · 8 complaints

F

2018 Mercedes-Benz Metris

10 recalls · 28 complaints

F

2017 Mercedes-Benz Metris

14 recalls · 29 complaints

F

2016 Mercedes-Benz Metris

13 recalls · 126 complaints

Sources & method

Safety Signal starts every model-year at 100 and subtracts points per open NHTSA recall campaign by severity: critical 15 (fire risk, park-outside or do-not-drive advisories), high 8 (brakes, steering, airbags, loss of drive power, structure, battery), moderate 6, minor 3 (software, labels, lighting fixed by an update). Floor 35. A ≥ 90, B ≥ 80, C ≥ 70, D ≥ 60, otherwise F. Complaint counts and NHTSA crash ratings are shown separately and are not blended into the grade.

EPA figures come from fueleconomy.gov vehicle records. Recalls, complaints, investigations and crash ratings come from NHTSA's public flat files, refreshed weekly.

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