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2021 Mercedes-Benz Metris

Van
0 EPA-rated configurations
Data refreshed 2026-11-04

Safety Signal

65 / 100 from the NHTSA recall record

RecallsNHTSA campaigns 7

Complaintsnone reporting a crash, fire or injury 1

Crash ratingnot rated by NHTSA —

2023 2022 2021 2020 2019 2018 2017 2016

The 2021 Mercedes-Benz Metris is a van; vehicles over 8,500 lb GVWR are not certified for fuel economy by the EPA, so this page is built from NHTSA's recall, complaint and investigation records. NHTSA lists 7 recall campaigns for this model year, which gives it a Safety Signal grade of D. Owners have filed 1 complaint, most often about the equipment.

2021 Mercedes-Benz Metris

Specs & fuel economy

Source: EPA fueleconomy.gov

No EPA fuel-economy record: the EPA does not certify vehicles over 8,500 lb GVWR. Recall, complaint and investigation data below come from NHTSA.

Specifications filed with NHTSA

Source: NHTSA vPIC

Dimensions Exterior

Body style	Cargo Van
GVWR class	Class 2E: 6,001 - 7,000 lb (2,722 - 3,175 kg)

Engine Basics

Displacement

2 L

Fuel Economy

Fuel	Gasoline

Transmission

Drivetrain

4x2

Filed by the manufacturer with NHTSA under the federal vehicle-identification rule and decoded from the VIN pattern — not a manufacturer press kit, so it describes one configuration rather than every trim (seen: 447 (VS20)). Figures for the trim you are looking at may differ.

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Recalls (7)

Source: NHTSA recall database

●moderate

Back Over Prevention

VS2GARPIN

43,422 vehicles 40% reported repaired

Problem Daimler Vans USA, LLC (DVUSA) is recalling certain 2020-2023 Mercedes-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility." Risk A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash. Fix Dealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2GARPIN.

Filed with NHTSADefect report PDF Owner letter PDF Remedy instructions PDF

NHTSA campaign 25V463000 reported Jul 11, 2025 Daimler Vans USA, LLC the full filing, and every vehicle covered →

▲high

Fuel System, Gasoline

4790205

20,500 vehicles 67% reported repaired

Problem Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Freightliner Sprinter and 2021-2023 Mercedes-Benz Sprinter and Metris vehicles. The fuel pump may shutdown, which can result in a loss of drive power. Risk A loss of drive power can increase the risk of a crash. Fix Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed November 1, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 4790205.

Filed with NHTSAOwner letter PDF Chronology PDF

NHTSA campaign 23V444000 reported Jun 26, 2023 Daimler Vans USA, LLC the full filing, and every vehicle covered →

●moderate

Electrical System

VS2SIMKOM/VS3SIMKOM

19,937 vehicles 98% reported repaired

Problem Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system. Risk A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury. Fix The communication module software will be updated through an Over-the-Air (OTA) update, or by a dealer, free of charge. Owner notification letters were mailed October 13, 2022. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2SIMKOM/VS3SIMKOM.

Filed with NHTSAOwner letter PDF

NHTSA campaign 22V360000 reported May 20, 2022 Daimler Vans USA, LLC the full filing, and every vehicle covered →

▲high

Fuel System, Gasoline

VS2KRAUCH

42,132 vehicles 68% reported repaired

Problem Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2022 Mercedes-Benz Metris vehicles. The connection of the upper and lower fuel hoses to the engine may be insecure, which can result in a fuel leak. Risk A fuel leak in the presence of an ignition source can increase the risk of a fire. Fix Dealers will inspect and repair the fuel hose connections, and replace the clamps and fuel hose, as necessary, free of charge. Owner notification letters were mailed May 5, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAUCH.

Filed with NHTSAOwner letter PDF Chronology PDF

NHTSA campaign 22V134000 reported Mar 8, 2022 Daimler Vans USA, LLC the full filing, and every vehicle covered →

▲high

Service Brakes, Hydraulic

VS2BE42BRE

28,743 vehicles 72% reported repaired

Problem Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2021 Mercedes-Benz Metris vehicles. The brake fluid reservoir may be incorrectly mounted, which can allow it to detach. Risk A detached brake fluid reservoir can leak brake fluid, increasing the risk of a crash. Fix Dealers will inspect and repair the brake fluid reservoir mounting, as necessary, free of charge. Owner notification letters were mailed on May 2, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BE42BRE.

Filed with NHTSAOwner letter PDF

NHTSA campaign 22V066000 reported Feb 8, 2022 Daimler Vans USA, LLC the full filing, and every vehicle covered →

▲high

Seat Belts

VS2/VS3 KISIGUR

1,514 vehicles 77% reported repaired

Problem Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter, Metris, and Freightliner Sprinter vehicles equipped with Automatic Locking Retractor (ALR) seat belt assemblies. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these assemblies fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection." Risk An unsecured child restraint system can increase the risk of injury during a crash. Fix Dealers will inspect and replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed on December 21, 2021. Owners may contact DVUSA's customer service at 1-877-762-8267.

Filed with NHTSADefect report PDF Owner letter PDF

NHTSA campaign 21V513000 reported Jul 7, 2021 Daimler Vans USA, LLC the full filing, and every vehicle covered →

▲high

Seats

VS2SITZNAT

4 vehicles 100% reported repaired

Problem Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Metris vehicles equipped with an adjustable front passenger seat. The front passenger seat frame base may not have been welded properly. Risk An improperly welded seat frame base may have reduced stability, which can increase the risk of injury to the occupant in a crash. Fix DVUSA will notify owners, and dealers will replace the seat frame base, free of charge. DVUSA issued owners an interim notification on May 6, 2021. The recall began May 13, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZNAT.

NHTSA campaign 21V106000 reported Feb 23, 2021 Daimler Vans USA, LLC the full filing, and every vehicle covered →

These are vehicle campaigns — the ones the automaker filed against this model. NHTSA also records equipment recalls, filed by a parts maker against a component (a tyre, a child seat, an aftermarket part), and those are not listed here or counted above.

Whether any of this applies to one specific Metris

A campaign covers a build range, not a model year, so two identical-looking cars from 2021 can differ. Type the VIN and the WhichTrim recall report sets aside the campaigns that name a different engine or drive, and narrows the rest to its build month.

Hear about a recall before the letter does

The manufacturer’s letter is the last step of a recall: it has up to 60 days after filing to mail owners, at the address on the registration. We email you the day NHTSA posts a recall on the 2021 Mercedes-Benz Metris, with what to do next. Nothing else, ever — no newsletter, no marketing, one-click unsubscribe in every message.

Owner complaints

Source: NHTSA complaint database

1complaints filed

0 involved a crash · 0 a fire · 0 injuries · 0 deaths reported

3.1 per 10,000 built · Mercedes-Benz reported 3,182 Metris built (its Early Warning production report to NHTSA)

Filed per year: 2025: 1

Most-cited components

Equipment 1

Back Over Prevention 1

In owners' own words

Filed with NHTSA by the people who own these cars, one per problem area. Quoted as written, with anything identifying removed.

The contact owns a 2021 Mercedes-Benz Metris. The contact received notification of NHTSA Campaign Number: 25V463000 (Equipment, Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

Equipment Sep 4, 2025 NHTSA owner report · ODI 11685088

Complaint counts are raw owner reports to NHTSA, not verified defects, and scale with how many were sold. Use them to spot patterns, not to rank.

Crash ratings

Source: NHTSA NCAP

NHTSA has not published 5-Star crash ratings for this model year.

Service bulletins & campaigns

Source: NHTSA manufacturer communications

Communicationsfiled with NHTSA 40

Most recentmanufacturer date 2026-07-01

Kindsas classified by NHTSA 37 service bulletins, 2 service campaigns, 1 over-the-air update

Most often about: Electrical System, Fuel/Propulsion System, Equipment, Structure, Unknown Or Other.

LI54_30-N-080701 Service bulletin
2026-07-01 · Unknown Or Other
ASSYST PLUS service reminder appears earlier than expected due to vehicle operating conditions Complaint The ASSYST PLUS service reminder appears earlier than expected. The customer or dealer may report that the vehicle did not reach the starting maintenance interval shown in vehicle documentation, option coding, sales literature, or the Owner's Manual. The service reminder may appear significa
LI80.20-N-079697 Service bulletin
2026-06-08 · Structure — Body
Acoustic Warning or message occurring when a closed sliding door is not recognized Complaint Customer may state the warning message or indicator accompanied by acoustic tone alerting the sliding door is ajar when the door is completely closed Cause There are several reasons that lead to the failure occurring: - Mechanical damage through bending when loading and unloading - Worn contact plates -->
LI49.10-N-080528 Service bulletin
2026-06-03 · Fuel/Propulsion System
OM642 DPF Filter Cracked or Broken Complaint Vehicle will not start or exhibits noisy exhaust. Check Engine Lamp (CEL) is on. Multiple control unit communication and system faults may be present, including but not limited to: 134800, 134900, 11B300, 11EC00, 15E100, 155700, 162500. Additional events codes may include: 134300, 102200, 163400, 16CE00. In many cases, multiple unrelated faults are s
LI47.50-N-072080_4 Service bulletin
2026-05-07 · Fuel/Propulsion System
Check engine light on and FC P146264 stored in engine and fuel pump control units Complaint Check engine light active and FC P146264 Temp. and pressure sensor B4/15 is stored in Engine control unit and Fuel pump control unit. Cause Software parameter in Fuel pump control unit. Remedy Update fuel pump control unit (FSCU) to software version A0009024488 A0009030664. Clear fault codes and check for a
24V5497749 Over-the-air update
2025-10-06 · Unknown Or Other
The software for the communication module does not correspond to the latest series production configuration. For this reason, a remote software update to update the software for the communication module is planned for the affected vehicles. This update includes quality-enhancing optimizations for the communication module to improve the system stability and accessibility of connected services. MBUS
LI27.19-N-079793 Service bulletin
2025-09-16 · Power Train
Complaint Transmission control unit Y3/8n4 (fully integrated transmission control unit (VGS)) not listed in quick test and/or no communication possible with VGS. Cause Transmission control unit Y3/8n4 Remedy For vehicles with 722.9 transmission: Ensure LI54.15-P-057373 is performed before replacing any component parts. After processing and complying with the above document(s): 1. Perform an igniti
LI01.20-N-079115_1 Service bulletin
2025-04-03 · Engine
Check engine light illuminated - Fault code current P04D-B79 The crankcase ventilation system is interrupted. Complaint: Check engine light on. Fault code P04DB79 is current in the engine control module (N3/10). Cause: Open circuit or high resistance to crankcase vent line contact Remedy 1. Check the electrical connector for S208 vent line contact switch. Refer to attached photo of connection loca
LI82.35-N-078930 Service bulletin
2025-03-10 · Visibility/Wiper
Warning Lamp "Washer Fluid Empty" Yet Reservoir Is Not Empty Complaint: Warning lamp "washer fluid empty", even thought the washer fluid reservoir is full Cause: Insufficient electrical conductivity of the washer fluid, as the washer fluid was mixed with distilled water. Tip: The washer fluid sensor detects the electrical conductivity. If air is present without electrical conductivity between th

A service bulletin is the manufacturer telling its dealers how to diagnose or repair a known condition. It is not a recall, not a finding that the vehicle is defective, and the work is not automatically free — though a bulletin is often what a dealer works from when you describe a symptom, so quoting the document number can save a diagnosis. The count is every communication filed; the list shows the most recent, one entry per campaign, because a single campaign is usually filed as several documents on the same day. The summaries are NHTSA's; the full documents come from the manufacturer.

Metris by model year

all years, side by side →

Year Safety Recalls Complaints

2023 C 4 2 2022 C 5 9 2021 this page D 7 1 2020 D 8 7 2019 F 12 9 2018 D 10 28 2017 F 14 29 2016 F 13 127

Common questions about the 2021 Metris

Source: EPA, NHTSA and manufacturer press kits

Does the 2021 Mercedes-Benz Metris have any recalls?

NHTSA has posted 7 recall campaigns for the 2021 Mercedes-Benz Metris. The most serious on file is 23V444000, covering Fuel System, Gasoline. 1 of them was filed with no repair available at the time — NHTSA's file records what the manufacturer had in hand on the filing date, not what exists today. Check your own VIN at nhtsa.gov/recalls; a recall applies to specific build ranges, not every car.

How safe is the 2021 Mercedes-Benz Metris?

NHTSA has not published a crash-test rating for the 2021 Mercedes-Benz Metris yet. On the recall record WhichTrim grades it D (65/100), which measures open and severe recalls rather than crash protection.

What do owners complain about on the 2021 Mercedes-Benz Metris?

Owners have filed 1 complaint with NHTSA about the 2021 Mercedes-Benz Metris, most often about equipment, back over prevention. Complaints are unverified owner reports, so treat the pattern as a signal and the individual report as an anecdote.

Are there service bulletins for the 2021 Mercedes-Benz Metris?

The manufacturer has filed 40 service bulletins and related communications with NHTSA for the 2021 Mercedes-Benz Metris, most often covering electrical system, fuel/propulsion system, equipment. The most recent is dated 2026-07-01. A bulletin is not a recall: it is the repair procedure a manufacturer sends its dealers for a condition it knows about, and the work is not automatically paid for. It is still worth knowing — if the symptom matches, quoting the bulletin number at the service desk can save a diagnosis. The document numbers and summaries are listed above.

What we hold, and what an empty row means

Paid vehicle-history reports will not tell you the difference between “nothing happened to this car” and “we never received that record” — both of the big two say as much in their own help pages. Most of what is on this page comes from complete federal registers, so we can tell you which is which, row by row.

Data	Held	Source	What it covers — or what empty means
Fuel economy & configurations	none	EPA certification records	The EPA does not certify vehicles rated over 8,500 lb GVWR, so heavy-duty nameplates have no entry at all.
Emission certificates	none	EPA emission certificates	The EPA published no certificate we could match to a configuration on this page.
Recalls	7	NHTSA recall campaigns	A complete federal register: every campaign covering this model year, with severity and advisory flags.
Owner complaints	1	NHTSA complaint database	Also complete, but unverified: these are reports owners filed, not findings. Counts scale with how many were sold.
Crash ratings	none	NHTSA NCAP	NHTSA has not tested this model year. Cars are selected for testing, so untested is not unsafe.
Service bulletins	40	NHTSA manufacturer communications	Everything the manufacturer told its dealers about a defect or malfunction, short of a recall.
Investigations	none	NHTSA Office of Defects Investigation	No defect investigation has been opened.
Driver-assist crash reports	none	NHTSA Standing General Order 2021-01	No report has been filed. Only entities named in the order report, and only crashes they hear of — so this is also what an unequipped car, or a manufacturer without telematics, looks like.
Specifications filed with NHTSA	5 fields	NHTSA vPIC, decoded from VIN patterns	What the manufacturer filed under the federal VIN rule — a configuration, not the full trim ladder.
Trims, pricing & equipment	none	Manufacturer press kit	We have not transcribed a press kit for this model year yet. This is our gap, not the manufacturer's — the one row here where an empty cell means we are behind.

Rebuilt nightly; this page was generated 2026-11-04. Every figure above is traceable to the source named beside it, and the JSON for this page carries the same values with their identifiers.

Sources & method

Safety Signal starts every model-year at 100 and subtracts points per open NHTSA recall campaign by severity: critical 15 (fire risk, park-outside or do-not-drive advisories), high 8 (brakes, steering, airbags, loss of drive power, structure, battery), moderate 6, minor 3 (software, labels, lighting fixed by an update). The most serious recall counts in full and each further one counts 85% of the one before, because a vehicle sold in millions is recalled more often than a rare one without being more dangerous — and because a flat subtraction bottomed the scale out, scoring a vehicle with 22 recalls within a point of one with six. A ≥ 90, B ≥ 80, C ≥ 70, D ≥ 60, otherwise F. Read it as what it counts: recall campaigns on the federal record, weighted by severity. The damping reduces the sales bias by roughly 40% but does not remove it: like our complaint counts, this is not normalized by how many were sold, so a best-seller still scores somewhat worse than an obscure model with the same real risk. NHTSA crash ratings, do-not-drive and park-outside advisories, and the crash, fire, injury and death counts in owner complaints are reported separately on every page and never blended into the letter — a vehicle can hold five stars and a poor letter at once, and where that happens we say so rather than leave you to notice. Because the scale subtracts from a clean sheet, a model year too new to have been recalled, complained about or bulletined scores full marks on an empty record; we label those grades provisional rather than present them as earned.

EPA figures come from fueleconomy.gov vehicle records. Recalls, complaints, investigations and crash ratings come from NHTSA's public flat files, refreshed nightly.

JSON for this page · API

2021 Mercedes-Benz Metris

Specs & fuel economy

Specifications filed with NHTSA

Dimensions Exterior

Engine Basics

Fuel Economy

Transmission

Factory warranty running out?

Recalls (7)

Back Over Prevention

Fuel System, Gasoline

Electrical System

Fuel System, Gasoline

Service Brakes, Hydraulic

Seat Belts

Seats

Whether any of this applies to one specific Metris

Hear about a recall before the letter does

Parts & accessories for the 2021 Mercedes-Benz Metris

Owner complaints

Most-cited components

In owners' own words

Crash ratings

Service bulletins & campaigns

Metris by model year

Common questions about the 2021 Metris

Does the 2021 Mercedes-Benz Metris have any recalls?

How safe is the 2021 Mercedes-Benz Metris?

What do owners complain about on the 2021 Mercedes-Benz Metris?

Are there service bulletins for the 2021 Mercedes-Benz Metris?

What we hold, and what an empty row means

Where to go next

Sources & method