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2020 Mercedes-Benz Metris

Van
0 EPA-rated configurations
Data refreshed 2026-09-11
F
Safety Signal
35 / 100 from the NHTSA recall record
Recalls2 critical8
Complaintsowner reports to NHTSA7
Crash ratingNHTSA overall—
20232022202120202019201820172016

The 2020 Mercedes-Benz Metris is a van; vehicles over 8,500 lb GVWR are not certified for fuel economy by the EPA, so this page is built from NHTSA's recall, complaint and investigation records. NHTSA lists 8 recall campaigns for this model year, 2 rated critical, which gives it a Safety Signal grade of F. Owners have filed 7 complaints, most often about the electrical system.

Specs & fuel economy

Source: EPA fueleconomy.gov

No EPA fuel-economy record: the EPA does not certify vehicles over 8,500 lb GVWR. Recall, complaint and investigation data below come from NHTSA.

Factory warranty running out?

The 2020 Mercedes-Benz Metris is in the years where transmission, electronics and drivetrain repairs land on the owner. Compare extended-coverage quotes in about two minutes.

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Recalls (8)

Source: NHTSA recall database
▲high

Air Bags

VS2KORSRS
52,360 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2020 and 2022-2023 Mercedes-Benz Metris right-hand-drive vehicles. Water may accumulate on the air bag control unit, which can cause the air bags not to deploy as intended.RiskAn air bag that does not deploy as intended increases the risk of injury in a crash.FixDealers will install a cover on the air bag control unit, free of charge. Owner notification letters were mailed beginning April 10, 2026. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KORSRS. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning February 13, 2026.
NHTSA campaign 26V070000reported Feb 6, 2026Daimler Vans USA, LLC
▲high

Back Over Prevention

VS2GARPIN
43,422 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2020-2023 Mercedes-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."RiskA rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.FixDealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2GARPIN.
NHTSA campaign 25V463000reported Jul 11, 2025Daimler Vans USA, LLC
○minor

Electrical System

VS2SIMKOM/VS3SIMKOM
19,937 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.RiskA disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.FixThe communication module software will be updated through an Over-the-Air (OTA) update, or by a dealer, free of charge. Owner notification letters were mailed October 13, 2022. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2SIMKOM/VS3SIMKOM.
NHTSA campaign 22V360000reported May 20, 2022Daimler Vans USA, LLC
!critical

Fuel System, Gasoline

VS2KRAUCH
42,132 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2017-2022 Mercedes-Benz Metris vehicles. The connection of the upper and lower fuel hoses to the engine may be insecure, which can result in a fuel leak.RiskA fuel leak in the presence of an ignition source can increase the risk of a fire.FixDealers will inspect and repair the fuel hose connections, and replace the clamps and fuel hose, as necessary, free of charge. Owner notification letters were mailed May 5, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAUCH.
NHTSA campaign 22V134000reported Mar 8, 2022Daimler Vans USA, LLC
▲high

Service Brakes, Hydraulic

VS2BE42BRE
28,743 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2016-2021 Mercedes-Benz Metris vehicles. The brake fluid reservoir may be incorrectly mounted, which can allow it to detach.RiskA detached brake fluid reservoir can leak brake fluid, increasing the risk of a crash.FixDealers will inspect and repair the brake fluid reservoir mounting, as necessary, free of charge. Owner notification letters were mailed on May 2, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BE42BRE.
NHTSA campaign 22V066000reported Feb 8, 2022Daimler Vans USA, LLC
○minor

Electrical System

VSXHERMPOS
84,345 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.RiskFailure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.FixDVUSA will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. The recall began on May 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSXHERMPOS.
NHTSA campaign 21V055000reported Feb 5, 2021Daimler Vans USA, LLC
▲high

Service Brakes, Hydraulic

VS2BREMPOS
562 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Metris right-hand drive vehicles. The screwed fittings between the rigid steel brake lines routed through the underbody of the vehicle and the brake hoses in the area of the front and rear axles may not have been correctly installed.RiskThe connection between the brake line and the brake hose may leak, causing a sudden loss of brake fluids, impacting braking performance and increasing the risk of a crash.FixDVUSA will notify owners, and dealers will check the affected fittings at the connection points of the brake lines to the brake hoses, correcting them as necessary, free of charge. The recall began December 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BREMPOS.
NHTSA campaign 20V729000reported Nov 24, 2020Daimler Vans USA, LLC
!critical

Electrical System

VS2SITZAB
15,160 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2016-2019 Mercedes-Benz Metris vehicles. The integrated backup battery compartment located underneath the front passenger's seat may not have its own cover, potentially exposing the battery when the seat is moved forward.RiskIf conductive material, such as metal, unintentionally drops into the opening and contacts the terminals on the battery, an electrical short can occur, increasing the risk of a fire.FixDVUSA will notify owners, and Mercedes-Benz dealers will install covers over the battery compartment area, free of charge. DVUSA issued owners an interim notification on December 2, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZAB.
NHTSA campaign 19V715000reported Oct 8, 2019Daimler Vans USA, LLC

Owner complaints

Source: NHTSA complaint database
7complaints filed

0 involved a crash · 0 a fire · 0 injuries · 0 deaths reported

Filed per year: 2020: 1 · 2022: 2 · 2024: 3 · 2025: 1

Most-cited components

Electrical System2
Unspecified2
Steering2
Wheels2

What owners describe

“My vehicle has a manufacturing defect that has been causing excessive tire wear and alignment issues. New tires are needed every 7k miles and the wheels will not stay in alignment. This has been reported by many other owners. I have put together the following website to detail the problem and link to reports of the sam…”Apr 21, 2024 · Wheels · NHTSA owner report
“Power steering malfunction caused by computer glitch when we had a bump. SeeNHTSA recall #17V-595 for earlier manufactured Metris.Yes- available for inspection. Yes, loss of power steering endangered us an anything in our path as we attempted to steer the van without powered steering I don’t know if it can be confirm…”Apr 13, 2024 · Steering · NHTSA owner report
“After one year of ownership, purchased used from dealer with 40 miles) I have to replace control unit due to the location of the unit in the car developing mold from condensation. Is a common problem, is widely discussed on the internet, and MBZ does not cover under warranty. The repair is to replace the unit ($2,700 i…”Jan 21, 2024 · Electrical System · NHTSA owner report

Complaint counts are raw owner reports to NHTSA, not verified defects, and scale with how many were sold. Use them to spot patterns, not to rank.

Crash ratings

Source: NHTSA NCAP

NHTSA has not published 5-Star crash ratings for this model year.

Other Metris model years

D

2023 Mercedes-Benz Metris

4 recalls · 2 complaints

F

2022 Mercedes-Benz Metris

5 recalls · 9 complaints

F

2021 Mercedes-Benz Metris

7 recalls · 1 complaints

F

2019 Mercedes-Benz Metris

12 recalls · 8 complaints

F

2018 Mercedes-Benz Metris

10 recalls · 28 complaints

F

2017 Mercedes-Benz Metris

14 recalls · 29 complaints

F

2016 Mercedes-Benz Metris

13 recalls · 126 complaints

Sources & method

Safety Signal starts every model-year at 100 and subtracts points per open NHTSA recall campaign by severity: critical 15 (fire risk, park-outside or do-not-drive advisories), high 8 (brakes, steering, airbags, loss of drive power, structure, battery), moderate 6, minor 3 (software, labels, lighting fixed by an update). Floor 35. A ≥ 90, B ≥ 80, C ≥ 70, D ≥ 60, otherwise F. Complaint counts and NHTSA crash ratings are shown separately and are not blended into the grade.

EPA figures come from fueleconomy.gov vehicle records. Recalls, complaints, investigations and crash ratings come from NHTSA's public flat files, refreshed weekly.

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