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2016 Mercedes-Benz Metris

Van
0 EPA-rated configurations
Data refreshed 2026-09-11
F
Safety Signal
35 / 100 from the NHTSA recall record
Recalls2 critical13
Complaintsowner reports to NHTSA126
Crash ratingNHTSA overall—
20232022202120202019201820172016

The 2016 Mercedes-Benz Metris is a van; vehicles over 8,500 lb GVWR are not certified for fuel economy by the EPA, so this page is built from NHTSA's recall, complaint and investigation records. NHTSA lists 13 recall campaigns for this model year, 2 rated critical, which gives it a Safety Signal grade of F. Owners have filed 126 complaints, most often about the fuel/propulsion system.

Specs & fuel economy

Source: EPA fueleconomy.gov

No EPA fuel-economy record: the EPA does not certify vehicles over 8,500 lb GVWR. Recall, complaint and investigation data below come from NHTSA.

Factory warranty running out?

The 2016 Mercedes-Benz Metris is in the years where transmission, electronics and drivetrain repairs land on the owner. Compare extended-coverage quotes in about two minutes.

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Recalls (13)

Source: NHTSA recall database
▲high

Tires

VS2LASTRE
24,359 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2016-2018 Mercedes-Benz Metris vans. The value for the maximum combined load weight capacity of the tires is incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire and Loading Information."RiskAn overloaded vehicle may cause tire failure, increasing the risk of a crash.FixDealers will install corrected labels on the B-pillar and fuel filler door. Dealers will also inspect and replace incorrect tires, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning April 19, 2024. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2LASTRE.
NHTSA campaign 22V482000reported Jul 7, 2022Daimler Vans USA, LLC
▲high

Back Over Prevention

VS2RUEKAM
17,093 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2015-2018 Mercedes-Benz Metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.RiskA frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.FixDealers will replace the rearview camera, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2RU54KAM.
NHTSA campaign 22V099000reported Feb 22, 2022Daimler Vans USA, LLC
▲high

Service Brakes, Hydraulic

VS2BE42BRE
28,743 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2016-2021 Mercedes-Benz Metris vehicles. The brake fluid reservoir may be incorrectly mounted, which can allow it to detach.RiskA detached brake fluid reservoir can leak brake fluid, increasing the risk of a crash.FixDealers will inspect and repair the brake fluid reservoir mounting, as necessary, free of charge. Owner notification letters were mailed on May 2, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BE42BRE.
NHTSA campaign 22V066000reported Feb 8, 2022Daimler Vans USA, LLC
○minor

Electrical System

VSXHERMPOS
84,345 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.RiskFailure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.FixDVUSA will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. The recall began on May 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSXHERMPOS.
NHTSA campaign 21V055000reported Feb 5, 2021Daimler Vans USA, LLC
!critical

Electrical System

VS2SITZAB
15,160 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2016-2019 Mercedes-Benz Metris vehicles. The integrated backup battery compartment located underneath the front passenger's seat may not have its own cover, potentially exposing the battery when the seat is moved forward.RiskIf conductive material, such as metal, unintentionally drops into the opening and contacts the terminals on the battery, an electrical short can occur, increasing the risk of a fire.FixDVUSA will notify owners, and Mercedes-Benz dealers will install covers over the battery compartment area, free of charge. DVUSA issued owners an interim notification on December 2, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZAB.
NHTSA campaign 19V715000reported Oct 8, 2019Daimler Vans USA, LLC
▲high

Steering

VS2SCHRALU
9,471 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Metris vehicles sold, or ever registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington DC, West Virginia and Wisconsin. The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture causing a reduction or complete loss of power steering assist.RiskLoss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.FixDVUSA will notify owners, and dealers will replace the aluminum bolts with steels bolts, free of charge. DTNA issued owners an interim notification on June 3, 2019. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SCHRALU.
NHTSA campaign 19V290000reported Apr 10, 2019Daimler Vans USA, LLC
!critical

Fuel System, Gasoline

12,383 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Metris vehicles. The fuel hose in the engine compartment may leak at the lower connecting point of the transition hose, between the underbody fuel line and the Schrader valve and/or where the fuel line connects to the fuel pump.RiskA fuel leak in the presence of an ignition source can increase the risk of a fire.FixDVUSA will notify owners, and dealers will replace the affected hose and clamp, free of charge. The recall is expected to begin January 25, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.
NHTSA campaign 18V837000reported Nov 29, 2018Daimler Vans USA, LLC
▲high

Power Train

7,433 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Mercedes-Benz Metris vehicles. The transmission support may not have been properly tightened to the vehicle body, potentially resulting in damage to the driveshaft.RiskDamage to the driveshaft could cause a loss of power to the wheels, increasing the risk of a crash.FixDVUSA will notify owners, and dealers will inspect the transmission support mounting bolts, replacing and tightening them as necessary, free of charge. The recall began July 11, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
NHTSA campaign 18V335000reported May 22, 2018Daimler Vans USA, LLC
▲high

Steering

3 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2017 Mercedes-Benz Metris vans. These vehicles have electrical power steering control units with improperly welded contact pins.RiskThe improperly welded pins may lose contact, deactivating the power steering assist and increasing the risk of a crash.FixDVUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. An interim notice is expected to be mailed on November 17, 2017. A second notice will be mailed to owners when parts become available. Owners may contact Daimler's customer service at 1-877-762-8267.
NHTSA campaign 17V595000reported Sep 22, 2017Daimler Vans USA, LLC
▲high

Electrical System

3 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2013-2014 Freightliner Sprinter and 2016 Mercedes-Benz Metris vehicles. During vehicle servicing, the affected vehicles received software updates that may conflict with some of the vehicle's computers.RiskThe improper software may cause problems with the electronic stability control system, the air bag control unit or the engine management software. These problems can result in an increased risk of a crash or an increased risk of injury in the event of a crash.FixDVUSA will notify owners, and Mercedes-Benz and Freightliner dealers will update the affected control units on the vehicles, free of charge. An interim notice was sent to owners on July 12, 2017. The recall began on September 1, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
NHTSA campaign 17V272000reported Apr 21, 2017Daimler Vans USA, LLC
▲high

Seat Belts

305 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz Metris vehicles. The affected vehicles have front seat seatbelt pretensioners that may not function properly in the event of a crash.RiskIf the front seat seatbelt pretensioners do not function properly, the seat occupants may not be adequately restrained in the event of a crash, increasing the risk of injury.FixDVUSA will notify owners, and dealers will replace the front seat belts, free of charge. An interim notification was mailed to owners on June 9, 2017. A second notice was mailed on July 7, 2017, to tell owners that the remedy is now available. Owners may contact DVUSA customer service at 1-877-762-8267.
NHTSA campaign 17V244000reported Apr 10, 2017Daimler Vans USA, LLC
▲high

Lane Departure

72 vehicles
ProblemDaimler Vans USA LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Metris vehicles. These vans were to be equipped with the Blind Spot Monitoring (BSM) feature, however, the installed instrument cluster and steering wheel does not support the function, and thus, the BSM system does not work on the vehicle.RiskIf a vehicle is in the driver's blind spot, but the BSM system does not warn the driver, there would be an increased risk of a crash.FixDVUSA will notify owners, and dealers will install the correct instrument cluster and steering wheel to enable the BSM function, free of charge. Interim notices informing owners of the safety risk were mailed on May 8, 2017. Owners will receive a second notice when the remedy becomes available. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
NHTSA campaign 17V148000reported Mar 7, 2017Daimler Vans USA, LLC
▲high

Power Train

2 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes Benz Metris vehicles manufactured from September 1, 2015, through December 31, 2015. The affected vehicles have rear differential gears that may have been improperly welded.RiskThe weld may fail and result in a loss of power to the wheels, increasing the risk of a crash.FixDVUSA will notify owners, and dealers will replace the rear differential gears, free of charge. The recall began on August 11, 2016. Owners may contact DVUSA customer service at 1-877-762-8267.
NHTSA campaign 16V342000reported May 24, 2016Daimler Vans USA, LLC

NHTSA defect investigations

Fuel System, Gasoline:Delivery:Hoses, Lines/Piping, And Fittings — Low Pressure Fuel Supply Hose Leak closed

On November 27, 2018, Daimler Vans USA, LLC submitted a Defect Information Report (DIR) to NHTSA describing two engine compartment fuel hose connection defects in certain model year (MY) 2016 and 2017 Mercedes-Benz Metris vehicles (Recall 18V-837).The recall scope includes approximately 12,383 Metris vehicles manufactured from March 2, 2015 (SOP) to March 15, 2017.The defects may result in leakage from an upper hose connection that feeds the high-pressure fuel pump or from a lower hose connection of the fuel transition hose between the underbody fuel line and the Shrader valve.The upper connection defect was caused by thermal aging of the hose material (Veritas hose), resulting in a loss of

Opened Mar 13, 2018 · closed Jun 18, 2019 · action PE18002

Owner complaints

Source: NHTSA complaint database
126complaints filed

0 involved a crash · 2 a fire · 1 injuries · 0 deaths reported

Filed per year: 2016: 15 · 2017: 16 · 2018: 26 · 2019: 8 · 2020: 5 · 2021: 2 · 2022: 9 · 2023: 18 · 2024: 17 · 2025: 8 · 2026: 2

Most-cited components

Fuel/Propulsion System37
Visibility/Wiper21
Engine16
Unspecified15
Tires15
Electrical System10

What owners describe

“The contact owns a 2016 Mercedes-Benz Metris. The contact stated that while driving downhill approximately 60 MPH, the steering wheel became very difficult to turn in either direction. During the failure the "Power Steering Assist" message was displayed. The contact stated that the failure occurred immediately after dr…”Jul 17, 2023 · Steering · NHTSA owner report
“The wiring harness for the seatbelt pretensioner wore through in its normal factory installed location and shorted out, causing the air bag light to come on. No modifications have ever been done to the vehicle to disturb this path and causing wire chafing. It is highly doubtful the pretensioner would have worked either…”Jun 29, 2023 · Air Bags · NHTSA owner report
“The contact owns a 2016 Mercedes-Benz Metris. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The contact related the failure to NHTSA Campaign Number: 17V595000 (Steering). The vehicle was taken to the dealer, who informed the contact that the VIN…”Jun 28, 2023 · Steering · NHTSA owner report

Complaint counts are raw owner reports to NHTSA, not verified defects, and scale with how many were sold. Use them to spot patterns, not to rank.

Crash ratings

Source: NHTSA NCAP

NHTSA has not published 5-Star crash ratings for this model year.

Other Metris model years

D

2023 Mercedes-Benz Metris

4 recalls · 2 complaints

F

2022 Mercedes-Benz Metris

5 recalls · 9 complaints

F

2021 Mercedes-Benz Metris

7 recalls · 1 complaints

F

2020 Mercedes-Benz Metris

8 recalls · 7 complaints

F

2019 Mercedes-Benz Metris

12 recalls · 8 complaints

F

2018 Mercedes-Benz Metris

10 recalls · 28 complaints

F

2017 Mercedes-Benz Metris

14 recalls · 29 complaints

Sources & method

Safety Signal starts every model-year at 100 and subtracts points per open NHTSA recall campaign by severity: critical 15 (fire risk, park-outside or do-not-drive advisories), high 8 (brakes, steering, airbags, loss of drive power, structure, battery), moderate 6, minor 3 (software, labels, lighting fixed by an update). Floor 35. A ≥ 90, B ≥ 80, C ≥ 70, D ≥ 60, otherwise F. Complaint counts and NHTSA crash ratings are shown separately and are not blended into the grade.

EPA figures come from fueleconomy.gov vehicle records. Recalls, complaints, investigations and crash ratings come from NHTSA's public flat files, refreshed weekly.

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