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2019 Mercedes-Benz Metris

Van
0 EPA-rated configurations
Data refreshed 2026-09-11
F
Safety Signal
35 / 100 from the NHTSA recall record
Recalls2 critical12
Complaintsowner reports to NHTSA8
Crash ratingNHTSA overall—
20232022202120202019201820172016

The 2019 Mercedes-Benz Metris is a van; vehicles over 8,500 lb GVWR are not certified for fuel economy by the EPA, so this page is built from NHTSA's recall, complaint and investigation records. NHTSA lists 12 recall campaigns for this model year, 2 rated critical, which gives it a Safety Signal grade of F. Owners have filed 8 complaints, most often about the tires.

Specs & fuel economy

Source: EPA fueleconomy.gov

No EPA fuel-economy record: the EPA does not certify vehicles over 8,500 lb GVWR. Recall, complaint and investigation data below come from NHTSA.

Factory warranty running out?

The 2019 Mercedes-Benz Metris is in the years where transmission, electronics and drivetrain repairs land on the owner. Compare extended-coverage quotes in about two minutes.

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Recalls (12)

Source: NHTSA recall database
○minor

Electrical System

VS2SIMKOM/VS3SIMKOM
19,937 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.RiskA disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.FixThe communication module software will be updated through an Over-the-Air (OTA) update, or by a dealer, free of charge. Owner notification letters were mailed October 13, 2022. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2SIMKOM/VS3SIMKOM.
NHTSA campaign 22V360000reported May 20, 2022Daimler Vans USA, LLC
!critical

Fuel System, Gasoline

VS2KRAUCH
42,132 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2017-2022 Mercedes-Benz Metris vehicles. The connection of the upper and lower fuel hoses to the engine may be insecure, which can result in a fuel leak.RiskA fuel leak in the presence of an ignition source can increase the risk of a fire.FixDealers will inspect and repair the fuel hose connections, and replace the clamps and fuel hose, as necessary, free of charge. Owner notification letters were mailed May 5, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAUCH.
NHTSA campaign 22V134000reported Mar 8, 2022Daimler Vans USA, LLC
▲high

Service Brakes, Hydraulic

VS2BE42BRE
28,743 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2016-2021 Mercedes-Benz Metris vehicles. The brake fluid reservoir may be incorrectly mounted, which can allow it to detach.RiskA detached brake fluid reservoir can leak brake fluid, increasing the risk of a crash.FixDealers will inspect and repair the brake fluid reservoir mounting, as necessary, free of charge. Owner notification letters were mailed on May 2, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BE42BRE.
NHTSA campaign 22V066000reported Feb 8, 2022Daimler Vans USA, LLC
○minor

Electrical System

VSXHERMPOS
84,345 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.RiskFailure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.FixDVUSA will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. The recall began on May 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSXHERMPOS.
NHTSA campaign 21V055000reported Feb 5, 2021Daimler Vans USA, LLC
▲high

Service Brakes, Hydraulic

VS2BREMPOS
562 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Metris right-hand drive vehicles. The screwed fittings between the rigid steel brake lines routed through the underbody of the vehicle and the brake hoses in the area of the front and rear axles may not have been correctly installed.RiskThe connection between the brake line and the brake hose may leak, causing a sudden loss of brake fluids, impacting braking performance and increasing the risk of a crash.FixDVUSA will notify owners, and dealers will check the affected fittings at the connection points of the brake lines to the brake hoses, correcting them as necessary, free of charge. The recall began December 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BREMPOS.
NHTSA campaign 20V729000reported Nov 24, 2020Daimler Vans USA, LLC
▲high

Power Train

VS2DREIGE
12 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2019 Metris vans [platform 447 (VS20)] with gasoline engines and automatic transmissions. The driveshaft may not be attached to the intermediate bearing correctly, causing excessive wear to the driveshaft joint and excessive vibrations.RiskDamage to the driveshaft joint could result in a loss of drive, increasing the risk of a crash. Excessive vibrations may cause the frontal air bags to deploy unexpectedly, increasing the risk of injury.FixDVUSA will notify owners and dealers will inspect the drive shaft, replacing it as necessary, free of charge. This recall began August 11, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DREIGE.
NHTSA campaign 20V340000reported Jun 9, 2020Daimler Vans USA, LLC
!critical

Electrical System

VS2SITZAB
15,160 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2016-2019 Mercedes-Benz Metris vehicles. The integrated backup battery compartment located underneath the front passenger's seat may not have its own cover, potentially exposing the battery when the seat is moved forward.RiskIf conductive material, such as metal, unintentionally drops into the opening and contacts the terminals on the battery, an electrical short can occur, increasing the risk of a fire.FixDVUSA will notify owners, and Mercedes-Benz dealers will install covers over the battery compartment area, free of charge. DVUSA issued owners an interim notification on December 2, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZAB.
NHTSA campaign 19V715000reported Oct 8, 2019Daimler Vans USA, LLC
▲high

Unknown Or Other

VSX566ZP25
19 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Sprinter and Metris vehicles. The vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.RiskFailure to identify loose safety related parts can increase the risk of crash and injury.FixDVUSA will notify owners, and vehicles will be returned to the reassembly plant for comprehensive inspection and, if necessary, corrective action, free of charge. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.
NHTSA campaign 19V693000reported Oct 2, 2019Daimler Vans USA, LLC
▲high

Seats

VS2KOPFSTU
29 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2019 Metris vehicles. The head restraint of the seat or seat back may have been fitted without a spring pin or a spring pin that was improperly mounted.RiskThe incorrectly mounted or missing spring pins can cause the upholstery carrier to come loose from the head restraint housing, which increases the risk of an injury in the event of a crash.FixDVUSA will notify owners, and Mercedes-Benz dealers will replace the head restraints, free of charge. DVUSA issued owners an interim notification on November 4, 2019. The recall began April 20, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. D VUSA's number for this recall is VS2KOPFSTU.
NHTSA campaign 19V666000reported Sep 18, 2019Daimler Vans USA, LLC
▲high

Equipment

VS2BAFV
2 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Metris vehicles. The vehicles may have been delivered with a printed operator's manual that does not match the vehicle's features and operating instructions.RiskThe incorrect manual may not describe the proper operation of the vehicle, increasing the risk of a crash.FixDVUSA will notify owners, and dealers will replace the information package including the printed version of the operator's manual, maintenance booklet and information sheets, free of charge. The recall began September 12, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BAFV.
NHTSA campaign 19V545000reported Jul 24, 2019Daimler Vans USA, LLC
▲high

Steering

VS2LENKEPS
2 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Metris vehicles. An internal sensor within the electric power steering unit may have been improperly manufactured, possibly resulting in the deactivation of the electric power steering assist.RiskAn unexpected loss of power steering assist can increase the risk of crash.FixDVUSA will notify owners, and Metris dealers will replace the steering unit, free of charge. The recall began July 2, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2LENKEPS.
NHTSA campaign 19V489000reported Jun 25, 2019Daimler Vans USA, LLC
▲high

Unknown Or Other

VSX566ZP25
7 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Metris vehicles. The affected vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.RiskFailure to identify loose safety related parts can increase the risk of crash and injury.FixDVUSA will notify owners, and dealers will complete the final quality inspection, free of charge. The recall began May 17, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.
NHTSA campaign 19V222000reported Mar 20, 2019Daimler Vans USA, LLC

Owner complaints

Source: NHTSA complaint database
8complaints filed

0 involved a crash · 0 a fire · 0 injuries · 0 deaths reported

Filed per year: 2021: 1 · 2023: 2 · 2024: 3 · 2025: 2

Most-cited components

Tires3
Wheels2
Service Brakes1
Forward Collision Avoidance1
Unspecified1
Fuel/Propulsion System1

What owners describe

“A check engine light on a Mercedes-Benz Metris, accompanied by a P052E code, often indicates a problem with the Positive Crankcase Ventilation (PCV) system, specifically the PCV regulator valve or its associated components. This code signals that the Powertrain Control Module (PCM) has detected an issue with the crankc…”Aug 5, 2025 · Engine · NHTSA owner report
“The pressure relief valve part on our Mercedes van is causing a check engine light to go off with code P052E. It's a known issue on several MB models (GLB, C300, etc.) that this original part wears out and can potentially cause an under-hood fire if oil gets clogged up in the components. To my knowledge there is no rou…”Mar 23, 2025 · Fuel/Propulsion System · NHTSA owner report
“The contact owns a 2019 Mercedes Benz Metris equipped with Hankook Tires, Tire Line: Ventus S1 Noble, Tire Size: 225/55/R17, DOT Number: (N/A). The contact stated that while driving approximately 70 MPH, the rear driver's side tire experienced a blowout. The cause of the failure was not yet determined. The vehicle was …”Oct 3, 2024 · Tires · NHTSA owner report

Complaint counts are raw owner reports to NHTSA, not verified defects, and scale with how many were sold. Use them to spot patterns, not to rank.

Crash ratings

Source: NHTSA NCAP

NHTSA has not published 5-Star crash ratings for this model year.

Other Metris model years

D

2023 Mercedes-Benz Metris

4 recalls · 2 complaints

F

2022 Mercedes-Benz Metris

5 recalls · 9 complaints

F

2021 Mercedes-Benz Metris

7 recalls · 1 complaints

F

2020 Mercedes-Benz Metris

8 recalls · 7 complaints

F

2018 Mercedes-Benz Metris

10 recalls · 28 complaints

F

2017 Mercedes-Benz Metris

14 recalls · 29 complaints

F

2016 Mercedes-Benz Metris

13 recalls · 126 complaints

Sources & method

Safety Signal starts every model-year at 100 and subtracts points per open NHTSA recall campaign by severity: critical 15 (fire risk, park-outside or do-not-drive advisories), high 8 (brakes, steering, airbags, loss of drive power, structure, battery), moderate 6, minor 3 (software, labels, lighting fixed by an update). Floor 35. A ≥ 90, B ≥ 80, C ≥ 70, D ≥ 60, otherwise F. Complaint counts and NHTSA crash ratings are shown separately and are not blended into the grade.

EPA figures come from fueleconomy.gov vehicle records. Recalls, complaints, investigations and crash ratings come from NHTSA's public flat files, refreshed weekly.

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