{"id":"2024_gmc_sierra_3500hd","make":"GMC","make_slug":"gmc","model":"Sierra 3500HD","model_slug":"sierra-3500hd","year":2024,"url":"/gmc/sierra-3500hd/2024/","pts":[],"configs":[],"vclass":"Heavy-duty pickup","segment":"Heavy-duty pickup","epa_certified":false,"recalls":[{"campaign":"24V894000","component":"LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH","mfr":"General Motors, LLC","reported":"2024-11-26","owner_notified":"2024-12-17","units":131231,"summary":"General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates.  The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.","consequence":"An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.","remedy":"Owners are advised to check that the tailgate is closed and latched before driving.  Dealers will replace the exterior touchpad switch assemblies, free of charge.  Owner notification letters were mailed December 17, 2024.  Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782.  GM's number for this recall is N242469160.  This recall is an expansion of NHTSA Recall 24V-060.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"N242469160","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"24V060000","component":"LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH","mfr":"General Motors, LLC","reported":"2024-02-01","owner_notified":"2024-05-17","units":570434,"summary":"General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates.  The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.","consequence":"An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.","remedy":"Owners are advised to check that the tailgate is closed and latched before driving.  Dealers will replace the exterior touchpad switch assemblies, free of charge.  Owner notification letters were mailed May 17, 2024.  Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782.  GM's number for this recall is N232426400.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"N232426400","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"23V549000","component":"STEERING","mfr":"General Motors, LLC","reported":"2023-08-03","owner_notified":"2023-09-22","units":3893,"summary":"General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles.  The steering gear shaft may fracture and disconnect from the steering arm.","consequence":"A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.","remedy":"Dealers will inspect and replace the steering gear, if necessary, free of charge.  Owner notification letters were mailed September 22, 2023.  Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782.  GM's number for this recall is N232414720.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"N232414720","initiated_by":"MFR","variants":[],"severity":"high"}],"recall_count":3,"critical_count":0,"park_outside":false,"do_not_drive":false,"score":76,"grade":"C","complaints":{"count":44,"crash":0,"fire":1,"injured":1,"deaths":0,"comps":[["Electrical System",12],["Power Train",12],["Service Brakes",7],["Engine",6],["Unspecified",6],["Steering",4]],"by_year":{"2023":2,"2024":14,"2025":18,"2026":10},"excerpts":[["2025-04-20","Power Train","Transmission has a bad vibration at low RPMs under acceleration as well as slipping and hard shifts. A few times the transmission has locked up the briefly. It also runs very hot between 180 and 249 degrees. Have been researching this when I came across all the problems and recalls however nothing listed for my VIN"],["2025-03-18","Structure","The Vader Chrome on the front of vehicle is peeling. This includes the grille and surrounding areas. This area has been inspected by a representative at GMC and at a dealership. GMC refuses to stand by their product."],["2025-02-17","Power Train","Nothing has happened so far but I believe they have an issue with the Allison transmission. When you first start off in the morning driving slow the transmission shifts hard with a thump. I've taken it in to the GMC dealership in Ft. Walton Beach, Florida and they kept the truck overnight and said everything seems to w\u2026"]]},"investigations":[],"ncap":[],"popularity":12,"headline":{"range":null,"mpg":null,"ncap":null,"complaints":44},"presskit_trims":[],"generated_at":"2026-09-11 06:27 UTC","sources":["EPA fueleconomy.gov","NHTSA recalls","NHTSA complaints","NHTSA NCAP","NHTSA investigations"]}