Toyota bulletin T-SB-0027-23
What it saysTSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. NHTSA’s full summary ↓
Toyota filed this with NHTSA as a service bulletin dated May 26, 2023, received Jun 26, 2023, about the wheels. It names 17 model years (2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationTSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same direction of rotation. Refer to the Tire Positioning Procedure in this bulletin to ensure that the original tires stay in the same location on the vehicle
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| T-SB-0027-23 | Service bulletin | May 26, 2023 | 10238155 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against model years this site has no page for: 2024 Toyota Redundant Sienna.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 16 model years this bulletin names have filed 1,206 complaints with NHTSA since 2015. 14 of them name Tires, Wheels — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
Passenger side rear tire failed - Tire is at dealer and available for inspection - Extremely dangerous situation, tire failed on a section of interstate highway under construction. Only 2 lanes available and they were narrower than normal width. Part of the shoulder was converted to driving lane so almost no shoulder to pull off on.
2024 Toyota RAV4 · Wheels · filed with NHTSA Oct 23, 2024 · ODI 11621461
This is a 2024 Toyota Prius prime lease in February 2024. I went to our trusted local car shop for our annual inspection, and was told that we need to replace all four tires and we’re just passed 24,000 miles on our odometer. We are two seniors living in New York State and we only drive on paved roads.
2024 Toyota Prius Prime · Tires · filed with NHTSA Mar 11, 2026 · ODI 11723567
On I was driving my '24 4Runner Limited with factory installed Yokohama Geolander G96 245 60 20 tires and had the driver side rear tire inner sidewall blow out. There was nothing in the road that could've hit the rear tire after missing the front tire. I called Yokohama IAW their warranty procedure.
2024 Toyota 4Runner · Wheels · filed with NHTSA Sep 23, 2024 · ODI 11616089
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the wheels
Source: same model, same component group6 other manufacturer communications filed against these Toyota models under the same component group (wheels), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 26TD03 | Service campaign | Sep 23, 2026 | Certain subject vehicles sold with the available “Appearance Package” were inadvertently equipped with genuine 18-inch or 19-inch wheels rat… |
| T-SB-0005-25 | Service bulletin | Jan 16, 2025 | During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If… |
| T-SB-0104-23 | Service bulletin | Dec 21, 2024 | TSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or driftin… |
| TSB007019 | Service bulletin | Nov 8, 2023 | TSB: Some 2015 ? 2023 model year TRD Pro Edition 4Runner vehicles may exhibit an abnormal noise when in Reverse with the wheels at or near f… |
| T-SB-0070-19 Rev | Service bulletin | Oct 16, 2023 | TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0009-15. ? Applicability has been u… |
| T-SB-0042-23 | Service bulletin | Jul 3, 2023 | TSB: Some 2023 ? 2024 model year Toyota vehicles use hub bolts in place of studs/nuts to fasten the wheels to the vehicle. If non-compatible… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Toyota, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Toyota T-SB-0027-23 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the T-SB-0027-23 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Toyota warranty extension on file lists the ones Toyota has filed.
Which vehicles does T-SB-0027-23 cover?
The manufacturer filed it against 17 model years: 2024 Toyota 4Runner, 2024 Toyota Camry, 2024 Toyota Corolla, 2024 Toyota Corolla Cross, 2024 Toyota Crown, 2024 Toyota GR Supra and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.