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Manufacturer communication · Service bulletin

Ram bulletin 9100206

What it saysFLOOR FRONT CARPET As of August 16, 2023, the front carpet is no longer standard, claims for shortages and errors will be denied. NHTSA’s full summary ↓

Ram filed this with NHTSA as a service bulletin dated Aug 18, 2023, received Oct 2, 2023, about the structure. It names 8 model years (2016–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

FLOOR FRONT CARPET As of August 16, 2023, the front carpet is no longer standard, claims for shortages and errors will be denied.

Kind Service bulletin Manufacturer date Aug 18, 2023 Received by NHTSA Oct 2, 2023 Components Structure

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
9100206Service bulletinAug 18, 202310243099not found

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Ram files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 8 model years this bulletin names have filed 534 complaints with NHTSA since 2015. 7 of them name Structure — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

The engine cowl between the windshield and the hood has been failing since day 1. This is a 2023/2022 Promaster 2500/Winnebago Solis. Winnebago says RAM is responsible and RAM says it is a non issue. The engine bay floods every time it rains. I have to cover it in and out to hopefully prevent engine and computer damage.

2022 Ram ProMaster · Structure · filed with NHTSA Jun 3, 2024 · ODI 11592093

The contact drives a company-owned 2023 Ram ProMaster 1500. The contact stated that while driving at an undisclosed speed, the driver's side A-pillar trim was blocking the side view mirror, creating a hazard for the driver, because there was a limited side view while driving.

2023 Ram ProMaster · Structure · filed with NHTSA Apr 15, 2025 · ODI 11654837

Over 4 years nt fixed hazard to drive possible fire hazard safety health issues winnebago ignores my safety help request have nt deriven this vehicle for 3 years the consumer was unable to have the recall repair completed due to staff availability

2016 Ram ProMaster · Structure · filed with NHTSA Mar 7, 2021 · ODI 11399601

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the structure

Source: same model, same component group

13 other manufacturer communications filed against the Ram ProMaster under the same component group (structure), newest first. The eight newest are listed; the rest are on the Ram list.

NumberKindDatedNHTSA’s summary
9100948Service bulletinOct 15, 2026QUAD HALOGEN HEADLAMP ASSY For inoperative park/turn signal bulbs on VF halogen headlamps, if the bulb is burned out or inoperative, replace…
S1623000028 REV. IService bulletinJun 12, 2026Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
23-015-26Service bulletinMay 5, 2026Missing Roof Rack Bracket Customers may comment on the following: ● Right front rack bracket is missing. This bulletin involves installing t…
S2623000019Service bulletinMar 27, 2026Water Leak From Roof Area.
23-005-26Service bulletinMar 4, 2026Windshield Wiper Blade Maintenance Customers may experience one or more of the following: SYMPTOM: ● Wiper blades that chatter/streak/jump/s…
S2505000010Service bulletinOct 10, 2025After Recent Repair Cruise Control Disengages, Malfunction Indicator Lamp (MIL) And/Or Brake Lamp Is On.
23-008-25Service bulletinSep 18, 2025Exterior Front Lamps Condensation Clearing Procedure *Some customers may report that on occasion vehicle exterior front lamps…
23-031-25Service bulletinSep 12, 2025Windshield Crack at Lower Edge Customers may comment on the following: ● A crack (or cracks) at the bottom of the windshield. This bulletin…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Ram, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Ram 9100206 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 9100206 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.

Which vehicles does 9100206 cover?

The manufacturer filed it against 8 model years: 2023 Ram ProMaster, 2022 Ram ProMaster, 2021 Ram ProMaster, 2020 Ram ProMaster, 2019 Ram ProMaster, 2018 Ram ProMaster and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.