Ram bulletin 103291
Ram filed this with NHTSA as a service bulletin dated Feb 17, 2025, received Mar 4, 2025, about the structure. It names 21 model years (2018–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationPANEL - B PILLAR LOWER TRIM
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 103291 | Service bulletin | Feb 17, 2025 | 11014886 | PDF, 184 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 21 model years this bulletin names have filed 9,155 complaints with NHTSA since 2015. 45 of them name Structure — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2019 Ram 2500, the 18 owners who gave an odometer reading for Structure reported it at a median of 6,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
The contact owns a 2021 Ram 3500. The contact received notification of NHTSA Campaign Numbers: 22V904000 (Structure) and 23V060000 (Electrical System) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs.
2021 Ram 3500 · Structure · filed with NHTSA Oct 13, 2023 · ODI 11549843
The contact owns a 2018 Ram 2500. The dealer informed the contact that the vehicle was included in NHTSA campaign number: 19v021000 (steering) and performed the recall repair. After the recall repair was performed, the contact took the vehicle to an independent mechanic to have the tires replaced and for an alignment.
2018 Ram 2500 · Structure · filed with NHTSA Oct 11, 2019 · ODI 11267943
When driving down the road at speeds above 50 mph. The hood will ripple when a CDL style vehicle goes by. When I purchased the vehicle. I had to take it to Fletcher Dodge in Jonesboro AR, to have the nuts that bolt the hood to the raising bracket tightened because they where loose and center latch adjusted.
2021 Ram 2500 · Structure · filed with NHTSA Feb 1, 2023 · ODI 11505052
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the structure
Source: same model, same component group79 other manufacturer communications filed against these Ram models under the same component group (structure), newest first. The eight newest are listed; the rest are on the Ram list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 08-387-26 | Service bulletin | Oct 20, 2026 | Flash: Power Tailgate Module (PTGM) Updates Customers may comment on the following: SYMPTOM: ● Power Tailgate may not power open or power cl… |
| 114913 | Service bulletin | Oct 5, 2026 | MIRROR - OUTSIDE REARVIEW |
| 23-048-26 REV. A | Service bulletin | Sep 29, 2026 | Not applicable to vehicles built for US market. Multi-function Tailgate Requires High Closing Effort Customers may comment on the following:… |
| 9100901 | Service bulletin | Sep 8, 2026 | Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040. |
| 9100892 | Service bulletin | Sep 2, 2026 | Switch - Tailgate Handle Prior to replacing the Tailgate Handle Switch, please review MasterTech Article - Tailgate Handle Inoperative. |
| 9100886 | Service bulletin | Aug 28, 2026 | Sunroof Assy Sunroof glass and/or sunshade cannot open/close (inoperative). 1. Please follow the service procedure: 08-Electrical/8N - Power… |
| 08-315-26 | Service bulletin | Aug 20, 2026 | Flash: Integrated Trailer Control Module (ITCM) Update Customers may experience the following: SYMPTOM: ● 'Check Trailer Turn Lamp' message… |
| 113854 | Service bulletin | Aug 18, 2026 | SWITCH AND BEZEL - FRONT DOOR |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ram, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ram 103291 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 103291 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.
Which vehicles does 103291 cover?
The manufacturer filed it against 21 model years: 2024 Ram 1500, 2023 Ram 1500, 2022 Ram 1500, 2021 Ram 1500, 2020 Ram 1500, 2019 Ram 1500 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.