Ram bulletin 0817323
What it saysR1L Radio Software USB Update to R145.00.15 The customer may describe one or more of the following: ? NHTSA’s full summary ↓
Ram filed this with NHTSA as a service bulletin dated Jul 13, 2023, received Sep 25, 2023, about the equipment. It names 2 model years (2022–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
Get the next Ram ProMaster bulletin by email Weekly, only when something new is filed. Nothing else; one-click unsubscribe.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationR1L Radio Software USB Update to R145.00.15 The customer may describe one or more of the following: ? Radio satellite function is inoperative, or the SAT channel shows the message: "Satellite Antenna Unavailable/Satellite Signal Failure". ? After failed attempt retry screen, Head Unit (HU) doesn?t reconnect to CarPlay?. ? After a sleep (Key Off/On), stored DTC U1176-00, Lost Communication with Emergency Alert Module. ? At key-on the HU turns on even if Auto-On Radio is off. ? DTC randomly present in error memory: DTC B14DB-13 - USB TBM Port - Circuit Open, randomly. ? At radio startup, the customer can see the "Accept" button on the disclaimer being shown without capital letter. ? Buttons and text are smaller in "Controls" Tab. ? The rejection tone is not played when an empty preset is selected. ? The preset bar in the media screen, starts with the last position preset instead of first. ? For an instant the screen phone appears during the activation of an error pop-up in power off condition. ? DND (Do Not Disturb) check mark blinks. ? The profiles icon in status bar does not updated after the user changes the driver profile. ? Radio screen display changes the home screen when the radio is turned off and back on. Radio should stay on the last screen selected. The radio has not switched to the category bar section. ? The "Remind me later/never show again" popup graphics are wrong, the buttons are almost taking the whole space of the popup. ? When scrolling the Contacts list, a letter pop-up will display as an overlay so user can?t see which letter of list they are scrolling though as they scroll up or down. ? When entering the Settings list or sub-lists the customer is not always brought back to the previous position in the list. ? When accessing settings about Brakes section within Vehicle tab, the customer is not informed 0about non availability of the feature while vehicle is in motion. ? When the customer is adding a new
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 0817323 | Service bulletin | Jul 13, 2023 | 10242802 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
Find the radio/tape deck/cd etc. for the 2023 ProMaster →Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Email me new Ram bulletins for the ProMaster
A weekly email, sent only in a week when Ram files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 169 complaints with NHTSA since 2015. 43 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The chassis battery keeps dying after a few days. There was a recall for awning to correct issue because it would open on its own. We did recall now there is another one for seatbelt. But no one is addressing the battery that keeps draining. We replaced battery already once. Dodge said it will go dead after a week no matter what.
2022 Ram ProMaster · Electrical System · filed with NHTSA Feb 29, 2024 · ODI 11574757
On 10/24, a rented van (from Budget Truck Rental) was parked and stationary on private commercial property (a warehouse lot) when a fire originated in the engine compartment area. The fire rapidly escalated, causing severe damage to the van itself, and resulting in the total loss of a second, adjacent rented van.
2023 Ram ProMaster · Electrical System · filed with NHTSA Nov 4, 2025 · ODI 11697448
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the equipment
Source: same model, same component group13 other manufacturer communications filed against the Ram ProMaster under the same component group (equipment), newest first. The eight newest are listed; the rest are on the Ram list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 9100287 | Service bulletin | Jan 18, 2024 | Thermostat Assy For 2022-2024MY 3.6L Pentastar Upgrade with P0128 failure code. PRIOR TO PERFORMING ANY THERMOSTAT REPLACEMENT, PROCEED WIT… |
| 0800624A | Service bulletin | Jan 17, 2024 | Navigation (NAV) Reboot When MOTA Fails The customer may describe one of more of the following: ? Radio navigation continues to reboot aft… |
| 9100276 | Service bulletin | Nov 17, 2023 | Spring Front Upr - Isolator Before replacing this part. Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with… |
| S238A000046 | Service bulletin | Sep 26, 2023 | Maps Over The Air (MOTA) Is Causing The Navigation App To Continuously Reboot Or Map loading Screen Shown |
| 0821123 | Service bulletin | Aug 31, 2023 | Restore Vehicle Configuration Customers may experience the following: ? Customer installed rear speakers do not work. This bulletin involve… |
| 93120 | Service bulletin | Aug 30, 2023 | FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC |
| 93023 | Service bulletin | Aug 30, 2023 | Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B) |
| 0818823 | Service bulletin | Aug 2, 2023 | Flash: Radio Frequency Hub Module (RFHM) Update The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further i… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ram, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ram 0817323 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 0817323 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.
Which vehicles does 0817323 cover?
The manufacturer filed it against 2 model years: 2023 Ram ProMaster, 2022 Ram ProMaster. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.