Ram bulletin 0818823
What it saysFlash: Radio Frequency Hub Module (RFHM) Update The customer may experience a Malfunction Indicator Lamp (MIL) illumination. NHTSA’s full summary ↓
Ram filed this with NHTSA as a service bulletin dated Aug 2, 2023, received Oct 2, 2023, about the equipment. It names 1 model year (2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationFlash: Radio Frequency Hub Module (RFHM) Update The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Code (DTCs): ? B1053-64 RFHM (Kin Communication) - Signal Plausibility Failure Set In The RF Hub. ? B1A7D-2F Start Button - Signal Erratic. Customers may also experience one or more of the following: ? Messages shown on the Instrument Panel Cluster (IPC): ? Service Passive Entry Vehicle will not Shut Off or Restart. ? To Shut Off Vehicle, See Vehicle Settings (if the vehicle speed is lower than 4 KMH) (2.4 MPH). ? Engine will not shut off. ? Lamp lit on IPC (Fig. 1) . This bulletin involves updating the RFHM with the latest available software.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 0818823 | Service bulletin | Aug 2, 2023 | 10243226 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 101 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the equipment
Source: same model, same component group13 other manufacturer communications filed against the Ram ProMaster under the same component group (equipment), newest first. The eight newest are listed; the rest are on the Ram list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 9100287 | Service bulletin | Jan 18, 2024 | Thermostat Assy For 2022-2024MY 3.6L Pentastar Upgrade with P0128 failure code. PRIOR TO PERFORMING ANY THERMOSTAT REPLACEMENT, PROCEED WIT… |
| 0800624A | Service bulletin | Jan 17, 2024 | Navigation (NAV) Reboot When MOTA Fails The customer may describe one of more of the following: ? Radio navigation continues to reboot aft… |
| 9100276 | Service bulletin | Nov 17, 2023 | Spring Front Upr - Isolator Before replacing this part. Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with… |
| S238A000046 | Service bulletin | Sep 26, 2023 | Maps Over The Air (MOTA) Is Causing The Navigation App To Continuously Reboot Or Map loading Screen Shown |
| 0821123 | Service bulletin | Aug 31, 2023 | Restore Vehicle Configuration Customers may experience the following: ? Customer installed rear speakers do not work. This bulletin involve… |
| 93120 | Service bulletin | Aug 30, 2023 | FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC |
| 93023 | Service bulletin | Aug 30, 2023 | Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B) |
| 0818723 | Service bulletin | Aug 2, 2023 | Flash: Radio Frequency Hub Module (RFHM) Update The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further i… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ram, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ram 0818823 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 0818823 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.
Which vehicles does 0818823 cover?
The manufacturer filed it against 1 model year: 2023 Ram ProMaster. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.