Ram bulletin 03-001-25 REV. A
What it says"Clicking Noise While In 4WD Customers may experience the following: Ratcheting, click, or clicking noise in 4WD while turning. NHTSA’s full summary ↓
Ram filed this with NHTSA as a service bulletin dated Feb 27, 2025, received Feb 11, 2025, about the power train — 3 documents under this number: 03-001-25 REV. B, 03-001-25 and 1 more. It names 25 model years (2019–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communication"Clicking Noise While In 4WD Customers may experience the following: ● Ratcheting, click, or clicking noise in 4WD while turning. This bulletin involves replacing the front driveshaft."
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 03-001-25 REV. B | Service bulletin | Feb 27, 2025 | 11014714 | not found |
| 03-001-25 REV. A | Service bulletin | Feb 11, 2025 | 11014369 | not found |
| 03-001-25 | Service bulletin | Feb 7, 2025 | 11014157 | PDF, 136 KB |
What the document itself lists
Parts the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| 68305624AE | Driveshaft, front DJ, D2, DD, DF, DX | — | eBay Motors → |
| 68312648AE | Driveshaft, front D2, DD (VIN Specific) | — | eBay Motors → |
| 68312638AE | Driveshaft, front DD (VIN Specific) | — | eBay Motors → |
| 68312646AE | Driveshaft, front DP (VIN Specific) | — | eBay Motors → |
| 68368111AE | Driveshaft, front DP (VIN Specific) | — | eBay Motors → |
| 68312640AD | Driveshaft, front DP (VIN Specific) | — | eBay Motors → |
| 06509166AA | Front Driveshaft to Front | — | eBay Motors → |
| 68433227AB | Transfer Case Output | — | eBay Motors → |
Labour operation and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 16-30-01-9D | Front Driveshaft - Replace (1 - Semi-Skilled) 03 - Differential and Driveline | 0.7 hrs |
Read by machine from the document NHTSA serves (2 pages), read Sep 30, 2026. A part number is shown only where it matches Ram’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against model years this site has no page for: 2019 Ram 4500; 2020 Ram 4500; 2021 Ram 4500; 2022 Ram 4500; 2023 Ram 4500; 2019 Ram 5500; 2020 Ram 5500; 2021 Ram 5500; 2022 Ram 5500; 2023 Ram 5500.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 15 model years this bulletin names have filed 4,822 complaints with NHTSA since 2015. 793 of them name Power Train — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2019 Ram 1500, the 75 owners who gave an odometer reading for Power Train reported it at a median of 15,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
Was sitting at a light (auto engine shut-off was on). When the light turned green, lifted off the break to push the gas to go. Truck shut off, all lights on the dashboard lit up and truck was automatically shifted into park with emergency brake on. Attempted to restart the truck several times. Truck finally started after 8th attempt.
2022 Ram 1500 · Power Train · filed with NHTSA May 25, 2022
The transmission lost gears 1 through 4 on the freeway in traffic. We were going approximately 25mph in the fast lane when it happened. We were lucky enough to have enough speed to make it to the shoulder, but were left stranded on the shoulder. Truck is at dealer needing a transmission replacement that can't be ordered at this time
2022 Ram 3500 · Power Train · filed with NHTSA Feb 18, 2023
The contact owns a 2021 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle stalled and shifted to park inadvertently. The contact restarted the vehicle however, the vehicle would not move because the automatic emergency braking had engaged inadvertently. The vehicle was not diagnosed nor repaired.
2021 Ram 1500 · Power Train · filed with NHTSA Apr 19, 2021
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the power train
Source: same model, same component group130 other manufacturer communications filed against these Ram models under the same component group (power train), newest first. The eight newest are listed; the rest are on the Ram list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 21-062-26 | Service bulletin | Sep 25, 2026 | Transmission Rattle Customers may comment on the following: SYMPTOM: ● Rattle noise coming from the transmission. This bulletin involves ins… |
| 114739 | Service bulletin | Sep 24, 2026 | TRANSMISSION KIT - WITH TORQUE CONVERTER |
| 08-302-26 | Service bulletin | Aug 1, 2026 | Flash: Electronic Shift Module (ESM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must… |
| 18-071-26 | Service bulletin | Jul 22, 2026 | Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle mus… |
| 18-067-26 | Service bulletin | Jul 14, 2026 | Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle mus… |
| 21-057-26 | Service bulletin | Jul 9, 2026 | Flash: Transmission Control Module (TCM) Updates Customers may comment on one or more of the following: SYMPTOM: ● Harsh or slipping feeling… |
| 21-056-26 | Service bulletin | Jul 9, 2026 | Flash: Transmission Control Module (TCM) Updates Customers may comment on one or more of the following: SYMPTOM: ● **Harsh or slipping feeli… |
| 21-055-26 | Service bulletin | Jul 9, 2026 | Flash: Transmission Control Module (TCM) Updates Customers may comment on one or more of the following: SYMPTOM: ● Harsh or slipping feeling… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ram, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ram 03-001-25 REV. A a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 03-001-25 REV. A repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 03-001-25 REV. A cover?
The manufacturer filed it against 25 model years: 2023 Ram 1500, 2022 Ram 1500, 2021 Ram 1500, 2020 Ram 1500, 2019 Ram 1500, 2023 Ram 2500 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.