Ram service campaign 115032
What it saysCustomer Satisfaction Notification A0D – Electronic Shift Module - Dealer Notification The Electronic Shift Module (ESM) software on about 20,000 of the above vehicles may cause the rotary electronic shifter to become… NHTSA’s full summary ↓
Ram filed this with NHTSA as a service campaign dated Oct 3, 2026, received Oct 7, 2026, about the power train — 1 document under this number: AOD COMBO. It names 1 model year (2026). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationCustomer Satisfaction Notification A0D – Electronic Shift Module - Dealer Notification The Electronic Shift Module (ESM) software on about 20,000 of the above vehicles may cause the rotary electronic shifter to become unresponsive. This condition may cause a "Service Shifter" message to appear on the instrument panel cluster and prevent the vehicle from starting.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| AOD COMBO | Service campaign | Oct 3, 2026 | 11038324 |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 103 complaints with NHTSA since 2015. 10 of them name Power Train — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The contact owns a 2026 Ram 1500. The contact stated that while driving at an undisclosed speed, the tow module independently switched from automatic drive to tow. The contact stated that the trailer tow module switched as if a trailer was being towed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer.
2026 Ram 1500 · Power Train · filed with NHTSA Mar 4, 2026 · ODI 11721975
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the power train
Source: same model, same component group75 other manufacturer communications filed against the Ram 1500 under the same component group (power train), newest first. The eight newest are listed; the rest are on the Ram list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 18-071-26 REV. B | Service bulletin | Oct 6, 2026 | Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may… |
| 18-075-26 | Service bulletin | Oct 3, 2026 | Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle mus… |
| S2621000004 | Service bulletin | Sep 30, 2026 | The Customer May Complain About a Popping Noise, Grinding Noise, or an Intermittent No Reverse or Forward Transmission Engagement. The Tec… |
| 21-062-26 | Service bulletin | Sep 25, 2026 | Transmission Rattle Customers may comment on the following: SYMPTOM: ● Rattle noise coming from the transmission. This bulletin involves ins… |
| 21-057-26 | Service bulletin | Jul 9, 2026 | Flash: Transmission Control Module (TCM) Updates Customers may comment on one or more of the following: SYMPTOM: ● Harsh or slipping feeling… |
| 21-056-26 | Service bulletin | Jul 9, 2026 | Flash: Transmission Control Module (TCM) Updates Customers may comment on one or more of the following: SYMPTOM: ● **Harsh or slipping feeli… |
| 21-055-26 | Service bulletin | Jul 9, 2026 | Flash: Transmission Control Module (TCM) Updates Customers may comment on one or more of the following: SYMPTOM: ● Harsh or slipping feeling… |
| 21-054-26 | Service bulletin | Jul 9, 2026 | Flash: Transmission Control Module (TCM) Updates Customers may comment on one or more of the following: SYMPTOM: ● Harsh or slipping feeling… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ram, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ram 115032 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 115032 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does 115032 cover?
The manufacturer filed it against 1 model year: 2026 Ram 1500. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.