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Manufacturer communication · Service bulletin

Nissan bulletin NTB23-024A

Nissan filed this with NHTSA as a service bulletin dated May 11, 2024, received Jul 19, 2024, about the electrical system. It names 7 model years (2019–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

VEHICLE WILL NOT START AND DTCS P31E7 AND P0AA6 STORED IN EV/HEV CONTROL MODULE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Kind Service bulletin Manufacturer date May 11, 2024 Received by NHTSA Jul 19, 2024 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA id
NTB23-024AService bulletinMay 11, 202411004974

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5; the full text comes from the manufacturer or a dealer. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. Quote it at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Nissan NTB23-024A a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the NTB23-024A repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does NTB23-024A cover?

The manufacturer filed it against 7 model years: 2025 Nissan Leaf, 2024 Nissan Leaf, 2023 Nissan Leaf, 2022 Nissan Leaf, 2021 Nissan Leaf, 2020 Nissan Leaf and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.