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Manufacturer communication · Service bulletin

Nissan bulletin NTB20-075E

What it saysSOFTWARE UPDATE POP-UP NOTIFICATION This bulletin is no longer active. NHTSA’s full summary ↓

Nissan filed this with NHTSA as a service bulletin dated Aug 15, 2024, received Sep 4, 2024, about the electrical system. It names 11 model years (2021–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

SOFTWARE UPDATE POP-UP NOTIFICATION This bulletin is no longer active. Please discard previous versions of NTB20-075.

Kind Service bulletin Manufacturer date Aug 15, 2024 Received by NHTSA Sep 4, 2024 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
NTB20-075EService bulletinAug 15, 202411006968PDF, 87 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

Also filed against model years this site has no page for: 2023 Nissan Redundant Altima.

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Nissan files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 10 model years this bulletin names have filed 816 complaints with NHTSA since 2015. 214 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

The contact owns a 2022 Nissan Armada. The contact stated that the vehicle had experienced abnormal battery drain, and the vehicle failed to immediately start. The contact stated that the ABS warning light was illuminated during the failure. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure.

2022 Nissan Armada · Electrical System · filed with NHTSA Aug 19, 2026 · ODI 11758029

I bought my 2023 Pathfinder FWD brand new in September, 2023. First few days I bought it it would switch to neutral or cut off while sitting at a light. It is now December and the ac/heater when on full blast reduces to mild on it own, the remote start no longer sets car temp based on outside time, the light in car doesn't come on when…

2023 Nissan Pathfinder · Electrical System · filed with NHTSA Dec 13, 2023 · ODI 11559924

I purchased my car earlier this year. Paid in full. After having it for about 3 months I had to get a new battery. Now, about 2 months later I’m having to get a new alternator. A licensed car mechanic purchased the battery and put it on. The alternator, I went to the Nissan dealership and they told me it was the alternator.

2023 Nissan Altima · Electrical System · filed with NHTSA Feb 11, 2026 · ODI 11717164

In depth: 2021 Nissan Rogue electrical problems →

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

64 other manufacturer communications filed against these Nissan models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Nissan list.

NumberKindDatedNHTSA’s summary
NTB26-045Service bulletinAug 14, 2026IVI AUDIO DISPLAY SCREEN FLICKERING IF YOU CONFIRM The right side of the Display Unit (infotainment display) is flickering or glitching, AND…
NTB26-026Service bulletinApr 22, 2026STEERING WHEEL SWITCH ILLUMINATION IS TOO DARK AT DUSK AND/OR DAWN IF YOU CONFIRM The customer states that the steering wheel switches are t…
NTB25-032BService bulletinMar 31, 2026HVAC INSUFFICIENT COOLING CONCERNS IF YOU CONFIRM The customer states a lack of comfort due to insufficient cooling, AND The outside ambient…
NTB15-049CCService bulletinMar 30, 2026TELEMATICS SERVICE INFORMATION HINT: This bulletin applies to vehicles equipped with a 4G network compatible TCU. TCUs compatible with 3G ne…
PD175Service campaignOct 15, 2025*****Dealer Announcement***** Nissan is conducting a service campaign on certain model year 2025 Nissan Rogue vehicles identified in Service…
EL25-001AService bulletinOct 1, 2025STEERING WHEEL SWITCH BUTTONS INOPERATIVE, STICKING, OR NOT CLICKING WHEN PRESSED IF YOU CONFIRM The customer states that any of the steerin…
NTB25-014Service bulletinFeb 28, 2025REAR VIEW CAMERA IS INOPERATIVE OR "X" IS DISPLAYED WHEN SHIFTING INTO REVERSE IF YOU CONFIRM The Rear View Camera is inoperative or an "X"…
NTB19-042FService bulletinFeb 20, 2025AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING APPLIED SYSTEMS: Vehicles equipped with a lane camera (see Figure 1) SERVICE INFORMATION…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Nissan, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Nissan NTB20-075E a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the NTB20-075E repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does NTB20-075E cover?

The manufacturer filed it against 11 model years: 2023 Nissan Altima, 2023 Nissan Ariya, 2022 Nissan Armada, 2021 Nissan Armada, 2023 Nissan Frontier, 2022 Nissan Frontier and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.