Mitsubishi bulletin TSB-23-00-004
What it saysThis Technical Service Bulletin provides instructions and material safety data sheets for removal of rap-film adhesive residue. NHTSA’s full summary ↓
Mitsubishi filed this with NHTSA as a service bulletin dated Apr 24, 2023, received May 4, 2023, about the structure. It names 29 model years (2016–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis Technical Service Bulletin provides instructions and material safety data sheets for removal of rap-film adhesive residue.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| TSB-23-00-004 | Service bulletin | Apr 24, 2023 | 10235609 | PDF, 266 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against model years this site has no page for: 2021 Mitsubishi Eclipse; 2021 Mitsubishi Eclipse Cross; 2021 Mitsubishi RVR; 2022 Mitsubishi RVR.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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A weekly email, sent only in a week when Mitsubishi files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 25 model years this bulletin names have filed 935 complaints with NHTSA since 2015. 96 of them name Structure — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The contact owns a 2016 Mitsubishi Lancer. The contact stated while driving down his driveway at an undisclosed speed, he heard an abnormal popping sound coming from underneath the front end of the vehicle. The contact engaged the parking brake. The vehicle was taken to an independent mechanic and raised up on a lift.
2016 Mitsubishi Lancer · Structure · filed with NHTSA Sep 12, 2022 · ODI 11483994
I finally got home to look at my new car and I want car that has no scratches or paint even coming off slightly.... This a hardly thing you can see and my defrost, when is cut on, makes a click/pop noise early in morning... I want a car also with sport mode a Mitsubishi Lancer thank yall
2017 Mitsubishi Lancer · Structure · filed with NHTSA Apr 9, 2020 · ODI 11320725
When it rains or after car wash gas fill compartment is full of water. There is no drain in there and the water sloshes around until it finally evaporates. Worried about water entering full tank. My guess is that they forgot to install a drain hole or tube. Sincerely
2016 Mitsubishi Outlander · Structure · filed with NHTSA Apr 7, 2019 · ODI 11194467
In depth: 2022 Mitsubishi Outlander body and structure problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the structure
Source: same model, same component group29 other manufacturer communications filed against these Mitsubishi models under the same component group (structure), newest first. The eight newest are listed; the rest are on the Mitsubishi list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| TSB-26-51-001 | Service bulletin | Aug 19, 2026 | This Technical Service Bulletin provides instructions on how to verify by physical inspection that a replacement front bumper face is the co… |
| PB-DG-001-26 | Service bulletin | Jul 28, 2026 | This Parts Bulletin sent to dealers explains and corrects a mislabeling issue caused by a mid-cycle design change. |
| TSB-26-42A-002 | Service bulletin | Jul 21, 2026 | This revised Technical Service Bulletin provides guidance regarding hood flutter due to a non-reinforced hood and replacement under an exten… |
| TSB-26-52-002 | Service bulletin | Jul 16, 2026 | This Technical Service Bulletin sent to dealers explains the repair procedure for the front flap of the cup holder detaching. |
| TSB-26-66-001 | Service bulletin | Jun 18, 2026 | This Technical Service Bulletin sent to dealers provides guidance to assist dealers with inventory inspection, PDI checks, and customer comp… |
| WB2026-008 | Warranty extension | May 1, 2026 | This Warranty Bulletin sent to dealers, related to TSB-26-42A-002, details the warranty claim submission process and coverage application. |
| DEALER LETTER 260501 | Other | May 1, 2026 | This dealer letter informs dealers that MMNA is offering an extended warranty on 2022 Mitsubishi Outlander vehicles related to hood flutter. |
| CUSTOMER POSTCARD 260501 | Other | May 1, 2026 | This customer postcard sent to owners provides details about a settlement that has been reached in a class action lawsuit regarding the hood… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Mitsubishi, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Mitsubishi TSB-23-00-004 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the TSB-23-00-004 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Mitsubishi warranty extension on file lists the ones Mitsubishi has filed.
Which vehicles does TSB-23-00-004 cover?
The manufacturer filed it against 29 model years: 2023 Mitsubishi Eclipse Cross, 2022 Mitsubishi Eclipse Cross, 2020 Mitsubishi Eclipse Cross, 2019 Mitsubishi Eclipse Cross, 2018 Mitsubishi Eclipse Cross, 2017 Mitsubishi Lancer and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.